Updated to 4.0 and everything is gone :(

[rafinha 8]

Hi guys,

 

I just update my server to 4.0.2 and now everything is gone... all configs about everything

 

No users, no library data, no anything

dpkg -i emby-server-deb_4.0.0.2_amd64.deb
(Reading database ... 74013 files and directories currently installed.)
Preparing to unpack emby-server-deb_4.0.0.2_amd64.deb ...
Synchronizing state of emby-server.service with SysV init with /lib/systemd/systemd-sysv-install...
Executing /lib/systemd/systemd-sysv-install disable emby-server
insserv: warning: current start runlevel(s) (empty) of script `emby-server' overrides LSB defaults (2 3 4 5).
insserv: warning: current stop runlevel(s) (0 1 2 3 4 5 6) of script `emby-server' overrides LSB defaults (0 1 6).
Removed symlink /etc/systemd/system/multi-user.target.wants/emby-server.service.
Unpacking emby-server (4.0.0.2) over (3.5.3.0) ...
Setting up emby-server (4.0.0.2) ...
Installing new version of config file /etc/emby-server.conf ...
usermod: no changes
Synchronizing state of emby-server.service with SysV init with /lib/systemd/systemd-sysv-install...
Executing /lib/systemd/systemd-sysv-install enable emby-server
insserv: warning: current start runlevel(s) (empty) of script `emby-server' overrides LSB defaults (2 3 4 5).
insserv: warning: current stop runlevel(s) (0 1 2 3 4 5 6) of script `emby-server' overrides LSB defaults (0 1 6).
Created symlink from /etc/systemd/system/multi-user.target.wants/emby-server.service to /usr/lib/systemd/system/emby-server.service.
Processing triggers for libc-bin (2.23-0ubuntu9) ...
Processing triggers for ureadahead (0.100.0-19) ...

How to fix it?

Edited January 16, 2019 by rafinha

[Luke 37116]

Hi, what version did you upgrade from? Have you completed a library scan? Thanks.

[rafinha 8]

Hi Luke, I guess was the emby-server-deb_3.5.3.0_amd64.deb, not sure, was the one before the 4.0 in official release.

 

 

I guess I found a way to fix it.

 

1. I add my premiere account key

2. download the backup plugin

3. restore my previous backup (today, thanks god \o/)

4. the server restart and is performing a library scan.

 

 

Looks like its going, just waiting the media library scan

[Luke 37116]

Thanks for the feedback. If you can locate the server log following the update and attach it, I might be able to find out why it happened and make some adjustments. Thanks.

[rafinha 8]

Where I can find the logs?

[Luke 37116]

In the server dashboard, scroll the left menu down to the Logs section. Thanks.

[pr3dict 33]

I have the same issue... Unfortunately no backup to restore from because in a prior release issue I was advised to uninstall all of my plugins haha.