massimodea 1 Posted January 15, 2019 Share Posted January 15, 2019 Hi, after auto upgrade from version 3.5 or so, to 4 now the cpu goes at 98% on xpenology system. Please can you tell me how made a downgrade? thank you Link to comment Share on other sites More sharing options...
Luke 37161 Posted January 15, 2019 Share Posted January 15, 2019 Hi there, is the upgrade process complete? Have you been through a full library scan after the update? Did you read the release announcement? https://emby.media/community/index.php?/blog/1/entry-447-announcing-emby-server-40/ Thanks ! Link to comment Share on other sites More sharing options...
massimodea 1 Posted January 16, 2019 Author Share Posted January 16, 2019 Thank for reply, yes the operation is complete and the problem occur when play a video. I've read the announcement but after the auto update done. I think it's related to new transcodig but for me is a problem. I have a j4105 and with previous release working great, i'm not use intensively. Please, help me to downgrade. Thank you Link to comment Share on other sites More sharing options...
Luke 37161 Posted January 16, 2019 Share Posted January 16, 2019 Hi there, we're sorry to hear about this. Can we look at an example? Can you please attach the emby server and ffmpeg log? You can learn how to do that here: https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/ Thanks ! Link to comment Share on other sites More sharing options...
solabc16 379 Posted January 16, 2019 Share Posted January 16, 2019 Hello @@massimodea If possible, please run the Send Logs utility : https://github.com/MediaBrowser/Wiki/wiki/Synology-:-How-to-Send-us-Support-Logs Best - James Link to comment Share on other sites More sharing options...
massimodea 1 Posted January 16, 2019 Author Share Posted January 16, 2019 (edited) the "problem" is transcodig, with version 3.5.x was enabled and with this 4.x isn't because is dedicated to premier. If you can tell me how can revert to previous version, please. edit: sendlogs_NAS-01_synology_apollolake_918+_20190116T124908UTC.tgz Edited January 16, 2019 by massimodea Link to comment Share on other sites More sharing options...
Luke 37161 Posted January 16, 2019 Share Posted January 16, 2019 We have revamped hardware transcoding in 4.0 and given the major effort this required, this is why it now requires Emby Premiere. We thank you for your support. Link to comment Share on other sites More sharing options...
FrostByte 5055 Posted January 16, 2019 Share Posted January 16, 2019 If you can tell me how can revert to previous version, please. It won't be as simple as reloading an earlier version. The upgrade process changed the database and is now incompatible with the previous version of server. Link to comment Share on other sites More sharing options...
massimodea 1 Posted January 16, 2019 Author Share Posted January 16, 2019 i understand that but for me version 3.5.x is enough for my use, the auto update start. i need to rollback if won't help me ok, i don't made anything alone. i remove emby. thanks again Link to comment Share on other sites More sharing options...
massimodea 1 Posted January 16, 2019 Author Share Posted January 16, 2019 It won't be as simple as reloading an earlier version. The upgrade process changed the database and is now incompatible with the previous version of server. with fresh install of previous version the problem is solved, the db is recreated. thanks 1 Link to comment Share on other sites More sharing options...
fyngd 2 Posted January 17, 2019 Share Posted January 17, 2019 with fresh install of previous version the problem is solved, the db is recreated. thanks How to return to the old version, please help me! Link to comment Share on other sites More sharing options...
Luke 37161 Posted January 17, 2019 Share Posted January 17, 2019 How to return to the old version, please help me! Hi there, what problem are you having? We're happy to help. Thanks ! Link to comment Share on other sites More sharing options...
massimodea 1 Posted January 17, 2019 Author Share Posted January 17, 2019 How to return to the old version, please help me! The old package is necessary, but i haven't. My prevoiusly reply is directed to focus the problem of db. If i can restart form fresh for me isn't a problem, the problem is to use the transcoding with newer version that require an emby premiere. If someone has the package installation of 3.5.3 please tell me. Link to comment Share on other sites More sharing options...
defcon8 0 Posted January 24, 2019 Share Posted January 24, 2019 Hello. I accidentally updated Emby on my Synology NAS to 4.0.1 but I would like to revert it back to 3.5.30. The reason: transcoding is a whole mess. I currently do not have an Emby Premiere account because I only use Emby once in a month or once every 2 months and I don't need it. With version 3.5 transcoding worked flawlessly and with version 4.0 hardware transcoding requires Emby Premiere. I understand you are trying to make a business with Emby (which was previously free and open source) but I think that sharing a method to downgrade will help a lot of people that are not interested on having the latest or paying for Emby Premiere. Thank you for understanding. Link to comment Share on other sites More sharing options...
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