zsurfaraz 4 Posted January 10, 2019 Share Posted January 10, 2019 I am having issues with emby stating the following on random movie files; Playback Error No compatible streams are currently available. Please try again later or contact your system administrator I have checked the logs and can the following in the logs; 2019-01-10 23:33:41.849 Info App: Profile: Unknown Profile, Path: /home/movies/xxx/xxx.avi, isEligibleForDirectPlay: True, isEligibleForDirectStream: True I have checked the file location and it exists. I have played the file through network share on windows media player and it works. Can you help please Link to comment Share on other sites More sharing options...
Luke 37064 Posted January 11, 2019 Share Posted January 11, 2019 Hi there, can you please attach the complete emby server log? thanks ! Link to comment Share on other sites More sharing options...
zsurfaraz 4 Posted January 11, 2019 Author Share Posted January 11, 2019 Hi Would it contain username and passwords in it? Could i possibly pm the log to you? Link to comment Share on other sites More sharing options...
Luke 37064 Posted January 11, 2019 Share Posted January 11, 2019 Yes you can. Link to comment Share on other sites More sharing options...
zsurfaraz 4 Posted January 11, 2019 Author Share Posted January 11, 2019 Hi Luke I have pm you the logs. Thanks Link to comment Share on other sites More sharing options...
roku3tv@gmail.com 0 Posted January 12, 2019 Share Posted January 12, 2019 HELLO ZSURFARAZ YOUR PROBLEM WAS RESOLVED? I HAVE THE SAME PROBLEM Link to comment Share on other sites More sharing options...
Luke 37064 Posted January 12, 2019 Share Posted January 12, 2019 HELLO ZSURFARAZ YOUR PROBLEM WAS RESOLVED? I HAVE THE SAME PROBLEM Hi there, please attach the information requested in how to report a problem. thanks. Link to comment Share on other sites More sharing options...
Luke 37064 Posted January 12, 2019 Share Posted January 12, 2019 Ok, we're about to have a new release. I would suggest re-evaluating with that once available. thanks ! Link to comment Share on other sites More sharing options...
zsurfaraz 4 Posted January 12, 2019 Author Share Posted January 12, 2019 Ok will do. Just pm you logs a few mins ago Link to comment Share on other sites More sharing options...
zsurfaraz 4 Posted January 17, 2019 Author Share Posted January 17, 2019 I have upgraded and can confirm I can now playback movies. however my collections no longer show in movies. They just show as individual titles and if I go into collections they are present under the respective collection. Link to comment Share on other sites More sharing options...
Luke 37064 Posted January 17, 2019 Share Posted January 17, 2019 What Emby app are the collections not showing in? Link to comment Share on other sites More sharing options...
zsurfaraz 4 Posted January 17, 2019 Author Share Posted January 17, 2019 both emby theatre and the web browser. they just show as individual movies. Link to comment Share on other sites More sharing options...
Luke 37064 Posted January 17, 2019 Share Posted January 17, 2019 Have you read the release announcement about the changes to that? https://emby.media/community/index.php?/blog/1/entry-447-announcing-emby-server-40/ Thanks. Link to comment Share on other sites More sharing options...
zsurfaraz 4 Posted January 17, 2019 Author Share Posted January 17, 2019 thank you. this is now resolved. Is there any way to implement this for all users from super user or needs to be done per user basis? Link to comment Share on other sites More sharing options...
Luke 37064 Posted January 17, 2019 Share Posted January 17, 2019 No, but we realize we need to allow you to do that. It's something we can look at in the future. thanks. Link to comment Share on other sites More sharing options...
zsurfaraz 4 Posted January 17, 2019 Author Share Posted January 17, 2019 Thank you. Link to comment Share on other sites More sharing options...
mcaphasia 2 Posted January 17, 2019 Share Posted January 17, 2019 I'm having the same problem since upgrading to 4.x. Attached is my transcode log. ffmpeg-transcode-e3bf3c6a-0850-4baa-95a9-8a97885d4652_1.txt Link to comment Share on other sites More sharing options...
mcaphasia 2 Posted January 19, 2019 Share Posted January 19, 2019 I've gone back to 3.6.0.81 until this gets fixed. Link to comment Share on other sites More sharing options...
Luke 37064 Posted January 19, 2019 Share Posted January 19, 2019 I've gone back to 3.6.0.81 until this gets fixed. Please attach the emby server log as well. Thanks. Link to comment Share on other sites More sharing options...
mcaphasia 2 Posted January 19, 2019 Share Posted January 19, 2019 Maybe this was fixed in 4.1.0.0? Updated to get a log for you and now it's working ¯\_(ツ)_/¯ It might have been related to my upgrade process; I had been using the dietpi optimized version, and updating that with newer versions I manually installed. The server was crashing A LOT, and I've since purged the whole thing and started over. But going back to 3.6.0.81 and now upgrading to 4.1.0.0 it works amazing. Thanks anyway, I appreciate all your hard work! Link to comment Share on other sites More sharing options...
Luke 37064 Posted January 19, 2019 Share Posted January 19, 2019 Thanks for the feedback ! Link to comment Share on other sites More sharing options...
jzguoyan 0 Posted January 20, 2019 Share Posted January 20, 2019 I have the same question, and I need the solution to solve that. Please help me, thank you! Link to comment Share on other sites More sharing options...
Luke 37064 Posted January 20, 2019 Share Posted January 20, 2019 I have the same question, and I need the solution to solve that. Please help me, thank you! Hi there @@jzguoyan, let's look at an example. Please attach the information requested in how to report a problem. thanks ! Link to comment Share on other sites More sharing options...
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