Movie length and other options missing

[Horace 0]

Running emby server 3.5.3

When selecting a movie for playback:

 

Some movies do not show length of movie and other options and only show "play" "cast" and "delete." These movies will play fine; however, the time (minutes) doesn't show, and are missing the option of "resume" if movie it stopped, i.e. the next time selected for playback it starts from the beginning.  Both movies that show correctly (length, resume, play, cast, scenes, delete) and incorrectly (play, cast, delete only) are on same hdd.  Any ideas on problem / solution?

[Luke 37342]

Hi there, if you refresh metadata from the detail screen in the web app, does this fill in the runtime?

 

What OS/platform are you running the server on? Thanks.

[Horace 0]

Tried refreshing in dashboard with browser, made no difference in runtime or any other option.  I'm running win7, server 3.5.3 with both ROKU and Media Center Plugin to play.  Same conditions exist on both the ROKU and WMC.  After comparing the folders, it appears the movies that aren't displaying properly are missing .nfo files.  This may be the problem and will search further.  Thank you for reply.

[Luke 37342]

Can you please attach the emby server log from that? Thanks !

[Horace 0]

Fixed.  Uninstalled Server 3.5.3 that had been updated from earlier versions and reinstalled a clean 3.5.3 -  Updating library and refreshing did not work.