Whizard 0 Posted December 27, 2018 Share Posted December 27, 2018 I've had zero luck getting any media streaming to work over my network. One of the issues that I'm fairly sure I have is opening any port. I have an ASUS RT-AC68P and have followed every version of directions I can find. I have a static IP address for my computer, but when I go to canyouseeme.org, that is not the IP listed. Irrespective, even if I forward the port using the ip canyouseeme shows, it's still inaccessible. There may be other issues, but thought I should tackle this one first as Emby doesn't see my computer no matter what IP I put in. Suggestions? Doc. p.s. I'm happy to provide any screenshots you may want/need! (Just make sure to use simple language,as I'm not the smartest when it comes to tech jargon. Link to comment Share on other sites More sharing options...
RobWayBro 27 Posted December 27, 2018 Share Posted December 27, 2018 Hi, canyouseeme.org will see the public IP address, this will not be your local computer but the WAN link on the router. You will need to log into the ASUS RT-AC68P and forward the ports in it's configuration. This page *appears* to have decent directions for doing this in your router.. https://portforward.com/asus/rt-ac68p/ HTH... Link to comment Share on other sites More sharing options...
Whizard 0 Posted December 27, 2018 Author Share Posted December 27, 2018 Hi, canyouseeme.org will see the public IP address, this will not be your local computer but the WAN link on the router. You will need to log into the ASUS RT-AC68P and forward the ports in it's configuration. This page *appears* to have decent directions for doing this in your router.. https://portforward.com/asus/rt-ac68p/ HTH... Thanks for your response. The link you provided is the same one I used, and it is pretty up to date. Unfortunately, whether I forward using my local IP address or my public IP address, 8096 is still not accessible. Doc. Link to comment Share on other sites More sharing options...
RobWayBro 27 Posted December 27, 2018 Share Posted December 27, 2018 Does your Emby dashboard show and Remote IP? Link to comment Share on other sites More sharing options...
RobWayBro 27 Posted December 27, 2018 Share Posted December 27, 2018 Also, in Settings - Advanced did you enable (check) the option: Allow remote connections to this Emby Server? Link to comment Share on other sites More sharing options...
Happy2Play 8401 Posted December 27, 2018 Share Posted December 27, 2018 I've had zero luck getting any media streaming to work over my network. One of the issues that I'm fairly sure I have is opening any port. I have an ASUS RT-AC68P and have followed every version of directions I can find. I have a static IP address for my computer, but when I go to canyouseeme.org, that is not the IP listed. Irrespective, even if I forward the port using the ip canyouseeme shows, it's still inaccessible. There may be other issues, but thought I should tackle this one first as Emby doesn't see my computer no matter what IP I put in. Suggestions? Doc. p.s. I'm happy to provide any screenshots you may want/need! (Just make sure to use simple language,as I'm not the smartest when it comes to tech jargon. Are you saying Dashboard and canyouseeme.org don't show the same WAN address? Link to comment Share on other sites More sharing options...
Whizard 0 Posted December 27, 2018 Author Share Posted December 27, 2018 Does your Emby dashboard show and Remote IP? It only shows a Remote (WAN) access: It does not have a local, which is really what I want, as if I'm understanding it correctly - I only want to watch what is on my server when I'm at home and watching through Roku. Link to comment Share on other sites More sharing options...
Happy2Play 8401 Posted December 27, 2018 Share Posted December 27, 2018 Did you change anything on Dashboard-Advanced? 1 Link to comment Share on other sites More sharing options...
Whizard 0 Posted December 27, 2018 Author Share Posted December 27, 2018 Are you saying Dashboard and canyouseeme.org don't show the same WAN address? They show the same address. It simply says that the port (8096) is not accessible. Link to comment Share on other sites More sharing options...
Whizard 0 Posted December 27, 2018 Author Share Posted December 27, 2018 Did you change anything on Dashboard-Advanced? Nope. I did check to see if remote connections was checked, and it is, but I haven't changed any settings from the setup. Link to comment Share on other sites More sharing options...
Happy2Play 8401 Posted December 27, 2018 Share Posted December 27, 2018 (edited) Since Emby is not seeing your LAN address there are other issues at play here. What OS? Can you explain your build? How about a server log also. Edited December 27, 2018 by Happy2Play Link to comment Share on other sites More sharing options...
RobWayBro 27 Posted December 27, 2018 Share Posted December 27, 2018 Are the Roku device and the Emby server on the same IP network? If so, and you only want to watch inside your network you do not need the remote access enabled nor should you have to perform a port forward, these options are if you desire to connect to your Emby server outside your network. Attached are the screen shots of my advanced screen. You would not need and external domain and unless you have ssl enabled, you would not need an ssl certificate path/file and the allow remote connections would not need to be checked if you only desire internal access. HTH Link to comment Share on other sites More sharing options...
Whizard 0 Posted December 27, 2018 Author Share Posted December 27, 2018 Since Emby is not seeing your LAN address there are other issues at play here. What OS? Can you explain your build? How about a server log also. Build is rather simple, "off the shelf" product running Windows 10 64 bit How do I upload the log? Do I need to somehow export it from my dashboard or just copy and paste? Link to comment Share on other sites More sharing options...
RobWayBro 27 Posted December 27, 2018 Share Posted December 27, 2018 Problem reporting.. https://emby.media/community/index.php?/topic/790-how-to-report-a-problem/ Link to comment Share on other sites More sharing options...
Whizard 0 Posted December 27, 2018 Author Share Posted December 27, 2018 Are the Roku device and the Emby server on the same IP network? If so, and you only want to watch inside your network you do not need the remote access enabled nor should you have to perform a port forward, these options are if you desire to connect to your Emby server outside your network. Attached are the screen shots of my advanced screen. You would not need and external domain and unless you have ssl enabled, you would not need an ssl certificate path/file and the allow remote connections would not need to be checked if you only desire internal access. HTH I believe that is the problem. My server does not come up in the Emby app automatically, nor does it come up when given my local IP. It says the request timed out. Link to comment Share on other sites More sharing options...
Happy2Play 8401 Posted December 27, 2018 Share Posted December 27, 2018 Build is rather simple, "off the shelf" product running Windows 10 64 bit How do I upload the log? Do I need to somehow export it from my dashboard or just copy and paste? How to Report a Problem Dashboard Paths show you log location also. It best to attach the log to your post. Clcik the More Reply Options and ensure you select attach this file after selection it. Link to comment Share on other sites More sharing options...
RobWayBro 27 Posted December 27, 2018 Share Posted December 27, 2018 Can you access Emby on the Win 10 computer it is installed on with a web browser? http://localhost:8096 Link to comment Share on other sites More sharing options...
Happy2Play 8401 Posted December 27, 2018 Share Posted December 27, 2018 Can you access Emby on the Win 10 computer it is installed on with a web browser? http://localhost:8096 I would expect localhost to work, but another computer on the network LANIP:8096 would be better test. Link to comment Share on other sites More sharing options...
RobWayBro 27 Posted December 27, 2018 Share Posted December 27, 2018 Just trying to make sure, as we know if localhost doesn't work then Emby is just not running and nothing else is going to work.. Falling back to troubleshooting 101.. Link to comment Share on other sites More sharing options...
Whizard 0 Posted December 27, 2018 Author Share Posted December 27, 2018 How to Report a Problem Dashboard Paths show you log location also. It best to attach the log to your post. Clcik the More Reply Options and ensure you select attach this file after selection it. That is the most recent one. embyserver.txt Link to comment Share on other sites More sharing options...
Whizard 0 Posted December 27, 2018 Author Share Posted December 27, 2018 Can you access Emby on the Win 10 computer it is installed on with a web browser? http://localhost:8096 Yes I can. Link to comment Share on other sites More sharing options...
Happy2Play 8401 Posted December 27, 2018 Share Posted December 27, 2018 Just trying to make sure, as we know if localhost doesn't work then Emby is just not running and nothing else is going to work.. Falling back to troubleshooting 101.. But we already know Emby is running from screenshot in post 7. 1 Link to comment Share on other sites More sharing options...
Whizard 0 Posted December 27, 2018 Author Share Posted December 27, 2018 I would expect localhost to work, but another computer on the network LANIP:8096 would be better test. I'm sorry, but I don't understand this. You want me to check another computer on the same network, I get that, but do you want me to type in "LANIP:8096" in a browser? Link to comment Share on other sites More sharing options...
RobWayBro 27 Posted December 27, 2018 Share Posted December 27, 2018 No, the local, static assigned IP of the machine Emby is install on. Link to comment Share on other sites More sharing options...
RobWayBro 27 Posted December 27, 2018 Share Posted December 27, 2018 But we already know Emby is running from screenshot in post 7. True dat.. doh... Link to comment Share on other sites More sharing options...
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