No compatible streams found

[Deat69 2]

So, I use a couple of different Emby Servers, and recently I hooked my PS4 into a surround sound speaker set I got for Christmas, I can play stuff off my own server fine, but trying to play from a friends server we get "No Compatible Streams have been found" Initially we were getting an error saying my Emby Premiere wasn't valid, but I checked it and according to my server it is, but we tried turning off cinema mode.

 

TL;DR

Cannot play stuff off friends server

Tried turning off Cinema Mode

Tried going to app.emby.media instead of tv.emby.media

Noticed that for an instant after I logged into app.emby.media the first time, in the top right it said "Get Emby Premiere"

[Luke 40096]

Hi there, can we look at an example? Please attach the information requested in how to report a media playback issue. thanks !

[Deat69 2]

The literal message is "No compatible streams can be found" It literally only happens with PS4 on an external server like my friends, I have no access to his log files to post a log from the time. 

[Luke 40096]

Is there a vpn or reverse proxy involved?