peter.vanderstruys 0 Posted December 15, 2018 Share Posted December 15, 2018 HI Howz it? I installed a new emby jail on freenas 9.11 (not plugin) upgraded to emby 3.6.0.76, click on a movie to watch and the circle icon just stays. not movie plays. An extract from the log says this. 2018-12-15 17:15:50.250 Error App: Error in ffprobe *** Error Report *** Version: 3.6.0.76 Command line: /usr/local/lib/emby-server/system/EmbyServer.exe -os freebsd -ffdetect /usr/local/lib/emby-server/bin/ffdetect -ffmpeg /usr/local/lib/emby-server/bin/ffmpeg -ffprobe /usr/local/lib/emby-server/bin/ffprobe -programdata /var/db/emby-server -updatepackage emby-server-freebsd_{version}_amd64.txz -noautorunwebapp Operating system: Unix 10.3.0.0 64-Bit OS: True 64-Bit Process: True User Interactive: False Mono: 5.10.1.57 (5.10.1.57 Thu Oct 25 02:05:03 UTC 2018) Processor count: 2 Program data path: /var/db/emby-server Application directory: /usr/local/lib/emby-server/system System.Exception: System.Exception: Error running ffprobe for file:"/media/movies/A Simple Favor (2018)/A Simple Favor (2018).mkv" - /lib/libz.so.6: version ZLIB_1.2.9 required by /usr/local/lib/libpng16.so.16 not found What should i do? also included the full log ThanksPeter serverlog.txt Link to comment Share on other sites More sharing options...
Luke 37178 Posted December 15, 2018 Share Posted December 15, 2018 Hi, I'm afraid we do not support freenas 9.1. Are you able to update? Link to comment Share on other sites More sharing options...
peter.vanderstruys 0 Posted December 15, 2018 Author Share Posted December 15, 2018 HI Thanks Luke. I can upgrade to 11.2, do you support 11.2?my data should be ok, well it better, there's 2 years of collecting on there Will come back after that ThanksPeter Link to comment Share on other sites More sharing options...
Luke 37178 Posted December 17, 2018 Share Posted December 17, 2018 You can go to 11.2, but our package currently requires a compatibility update for it, as it is brand new. If you do this, then for now you'll need to install using this procedure: https://emby.media/community/index.php?/topic/65471-freenas-iocage-plugin-emby-3530-ffmpeg-solution/?p=659618 We hope to have our package updated this week so that you can install normally. Thanks. Link to comment Share on other sites More sharing options...
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