postboy99 3 Posted December 1, 2018 Share Posted December 1, 2018 (edited) Hi, I try to get subtitles for my movies with subDB and opensubtitles.org plugin, but does not work. Even going to a movie and try edit subtitles, none were found. In the log I found this error: Error: TrustFailure (A call to SSPI failed, see inner exception.) 2018-12-01 08:09:11.802 Info HttpServer: HTTP GET http://emby.pbennewitz.de:8096/Items/498a0efb4e72c63f44a116bda0d3d5b2/RemoteSearch/Subtitles/eng. UserAgent: Mozilla/5.0 (Linux; Android 8.0.0; SM-G965F Build/R16NW; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/70.0.3538.110 Mobile Safari/537.36 2018-12-01 08:09:11.814 Debug App: Reading /volume1/Filme/Wunder (2017)/Wunder.2017.German.DL.1080p.BluRay.x264-ENCOUNTERS.mkv 2018-12-01 08:09:11.816 Debug App: Computed hash F191C0126E34B5D3EE377DCBEE093772 of /volume1/Filme/Wunder (2017)/Wunder.2017.German.DL.1080p.BluRay.x264-ENCOUNTERS.mkv 2018-12-01 08:09:11.816 Debug App: Requesting http://api.thesubdb.com/?action=search&hash=F191C0126E34B5D3EE377DCBEE093772 2018-12-01 08:09:11.816 Info HttpClient: HttpClientManager GET: http://api.thesubdb.com/?action=search&hash=F191C0126E34B5D3EE377DCBEE093772 2018-12-01 08:09:11.851 Error SubtitleManager: Error downloading subtitles from Open Subtitles *** Error Report *** Version: 3.5.3.0 Command line: /var/packages/EmbyServer/target/server/EmbyServer.exe -package synology -programdata /var/packages/EmbyServer/target/var -ffmpeg /var/packages/EmbyServer/target/ffmpeg/bin/ffmpeg -ffprobe /var/packages/EmbyServer/target/ffmpeg/bin/ffprobe -restartexitcode 121 Operating system: Unix 3.10.105.0 64-Bit OS: True 64-Bit Process: True User Interactive: False Mono: 5.14.0.177 (tarball Mon Nov 5 13:25:17 UTC 2018) Processor count: 4 Program data path: /var/packages/EmbyServer/target/var Application directory: /volume1/@appstore/EmbyServer/releases/3.5.3.0 MediaBrowser.Model.Net.HttpException: Error: TrustFailure (A call to SSPI failed, see inner exception.) at Emby.Server.Implementations.HttpClientManager.HttpClientManager+<SendAsyncInternal>d__18.MoveNext () [0x00242] in <8252e50122f84f82af882c36d707f6ce>:0 --- End of stack trace from previous location where exception was thrown --- at Emby.Server.Implementations.HttpClientManager.HttpClientManager+<SendAsync>d__15.MoveNext () [0x0009e] in <8252e50122f84f82af882c36d707f6ce>:0 --- End of stack trace from previous location where exception was thrown --- at OpenSubtitles.OpenSubtitleDownloader+<Login>d__28.MoveNext () [0x000d6] in <73f6d839a7164c41803da6f678f0b78e>:0 --- End of stack trace from previous location where exception was thrown --- at OpenSubtitles.OpenSubtitleDownloader+<Search>d__34.MoveNext () [0x001df] in <73f6d839a7164c41803da6f678f0b78e>:0 --- End of stack trace from previous location where exception was thrown --- at MediaBrowser.Providers.Subtitles.SubtitleManager+<SearchSubtitles>d__15.MoveNext () [0x001c7] in <fda3b7744bc34f6f9c56a6de3eff2e98>:0 MediaBrowser.Model.Net.HttpException at Emby.Server.Implementations.HttpClientManager.HttpClientManager+<SendAsyncInternal>d__18.MoveNext () [0x00242] in <8252e50122f84f82af882c36d707f6ce>:0 --- End of stack trace from previous location where exception was thrown --- at Emby.Server.Implementations.HttpClientManager.HttpClientManager+<SendAsync>d__15.MoveNext () [0x0009e] in <8252e50122f84f82af882c36d707f6ce>:0 --- End of stack trace from previous location where exception was thrown --- at OpenSubtitles.OpenSubtitleDownloader+<Login>d__28.MoveNext () [0x000d6] in <73f6d839a7164c41803da6f678f0b78e>:0 --- End of stack trace from previous location where exception was thrown --- at OpenSubtitles.OpenSubtitleDownloader+<Search>d__34.MoveNext () [0x001df] in <73f6d839a7164c41803da6f678f0b78e>:0 --- End of stack trace from previous location where exception was thrown --- at MediaBrowser.Providers.Subtitles.SubtitleManager+<SearchSubtitles>d__15.MoveNext () [0x001c7] in <fda3b7744bc34f6f9c56a6de3eff2e98>:0 Edited December 1, 2018 by postboy99 Link to comment Share on other sites More sharing options...
Luke 37056 Posted December 1, 2018 Share Posted December 1, 2018 Hi there, please attach the complete emby server log, thanks. Link to comment Share on other sites More sharing options...
postboy99 3 Posted December 1, 2018 Author Share Posted December 1, 2018 (edited) Sure ServerLog.txt Edited December 1, 2018 by postboy99 Link to comment Share on other sites More sharing options...
Luke 37056 Posted December 1, 2018 Share Posted December 1, 2018 @@solabc16, any thoughts about this trust failure? thanks. Link to comment Share on other sites More sharing options...
solabc16 379 Posted December 2, 2018 Share Posted December 2, 2018 Hello @@postboy99 Please can you run the 'Send Logs' utility and let me know the reference number you get when it completes. https://github.com/MediaBrowser/Wiki/wiki/Synology-:-How-to-Send-us-Support-Logs Best - James Link to comment Share on other sites More sharing options...
postboy99 3 Posted December 2, 2018 Author Share Posted December 2, 2018 sendlogs_NAS_synology_braswell_716+_20181202T190819UTC.tgz Link to comment Share on other sites More sharing options...
postboy99 3 Posted December 5, 2018 Author Share Posted December 5, 2018 Did you found something @@solabc16 ? Link to comment Share on other sites More sharing options...
Happy2Play 8281 Posted September 24, 2021 Share Posted September 24, 2021 2 minutes ago, zuberilol said: Hate to rez this thread... but i have the same issueembyserver.txt Devs will update your platform specific topic. Link to comment Share on other sites More sharing options...
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