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Emby Theater ver 3.0.5 black box on Win 7


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#61 scottpro OFFLINE  

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Posted 22 December 2018 - 02:23 AM

When I first launched it the black window appeared for about 5 seconds and then the “Sign in” screen appeared. After signing in it loads and runs with no delays.


Forgot about the HDMI driver install. It prompted me for the install and I selected “yes”.
I also uninstalled ET 3.0.5 from my Windows 7 PC prior to running any manually downloaded versions. Ran the Dropbox version as a portable.

#62 Darktree OFFLINE  

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Posted 22 December 2018 - 07:57 AM

Hi, Works okay for me, slow on first start, get 10 seconds of black screen and then works okay.

 

Next launch is normal startup time.

 

Thanks



#63 Luke OFFLINE  

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Posted 22 December 2018 - 12:02 PM

Thanks for the feedback.

#64 Luke OFFLINE  

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Posted 23 December 2018 - 01:46 PM

I've released 3.0.6 with this. Thanks guys.



#65 scottpro OFFLINE  

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Posted 23 December 2018 - 09:54 PM

Version 3.0.6 installed and ran with no problems on my Windows 7 PC.

Thank you.



#66 EuG0000 OFFLINE  

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Posted 23 December 2018 - 10:19 PM

I downloaded the latest and issue seems to be fixed - thank you!



#67 Luke OFFLINE  

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Posted 23 December 2018 - 11:58 PM

Thanks for the feedback.

#68 karambit27 OFFLINE  

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Posted 23 January 2019 - 11:36 PM

This is happening for me with any version it seems. I tried extracting various versions to a folder and running it direct without installing as well as installing the latest version. I get nothing but a black screen. I've installed all Windows updates and updated the Nvidia driver to the latest. I've also rebooted. It was working fine with an older version but when I updated to 3.0.6 now all I get is a black box with any version it seems. I made sure aero is running. I have uninstalled and reinstalled a few times. I tried to enable dev tools as shown in a previous post in this thread and it doesn't appear to be doing anything when I start the app. When I close the console below it is just a black screen and I have to close form the task bar.

 

5c492a144c3ca_Capture.jpg

2019-01-23 21:40:34.237 Info Main: Application path: C:\Users\xxxx\AppData\Roaming\Emby-Theater\system\Emby.Theater.exe
2019-01-23 21:40:34.244 Info Main: Emby
	Command line: C:\Users\xxxx\AppData\Roaming\Emby-Theater\system\Emby.Theater.exe
	Operating system: Microsoft Windows NT 6.1.7601 Service Pack 1
	64-Bit OS: True
	64-Bit Process: False
	User Interactive: True
	Processor count: 4
	Program data path: C:\Users\xxxx\AppData\Roaming\Emby-Theater
	Application directory: C:\Users\xxxx\AppData\Roaming\Emby-Theater\system
2019-01-23 21:40:34.349 Info Main: C:\Users\xxxx\AppData\Roaming\Emby-Theater\system\x64\electron\electron.exe "C:\Users\xxxx\AppData\Roaming\Emby-Theater\system\electronapp" "C:\Users\xxxx\AppData\Roaming\Emby-Theater\data\electron" "C:\Users\xxxx\AppData\Roaming\Emby-Theater\system\cec\cec-client.x64.exe" "C:\Users\xxxx\AppData\Roaming\Emby-Theater\system\x64\mpv\mpv.exe"
2019-01-23 21:40:37.247 Info App: Application version: 3.0.6.0
2019-01-23 21:40:37.276 Info App: Application configuration:
	{"EnableDebugLevelLogging":false,"EnableAutoUpdate":true,"LogFileRetentionDays":3,"RunAtStartup":false,"IsStartupWizardCompleted":false}
2019-01-23 21:40:37.277 Info App: Loading MediaBrowser.Model, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null
2019-01-23 21:40:37.277 Info App: Loading MediaBrowser.Common, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null
2019-01-23 21:40:37.277 Info App: Loading Emby.Theater, Version=3.0.6.0, Culture=neutral, PublicKeyToken=null
2019-01-23 21:40:52.981 Info App: Core startup complete
2019-01-23 21:40:55.981 Info TaskManager: StartupTrigger fired for task: Check for application updates
2019-01-23 21:40:55.981 Info TaskManager: Queueing task SystemUpdateTask
2019-01-23 21:40:55.984 Info TaskManager: Executing Check for application updates
2019-01-23 21:40:56.002 Info HttpClient: HttpClientManager GET: https://api.github.com/repos/MediaBrowser/Emby.Theater.Windows/releases
2019-01-23 21:40:56.581 Info TaskManager: Check for application updates Completed after 0 minute(s) and 0 seconds
2019-01-23 21:40:56.596 Info TaskManager: ExecuteQueuedTasks
2019-01-23 21:42:14.470 Info App: Disposing ApplicationHost
2019-01-23 21:42:14.471 Info App: Disposing TaskManager
2019-01-23 21:42:14.472 Info App: Disposing InstallationManager
2019-01-23 21:42:14.472 Info Main: Releasing mutex
2019-01-23 21:42:14.472 Info Main: Mutex released
2019-01-23 21:42:14.472 Info Main: Mutex released


#69 Luke OFFLINE  

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Posted 24 January 2019 - 12:31 AM

This is windows 7. Have you made sure that Windows 7 Aero is both enabled and running, and hasn't crashed? The app depends on this for transparency features. Thanks.



#70 karambit27 OFFLINE  

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Posted 24 January 2019 - 01:52 AM

Aero was enabled and running. I restarted the Desktop Window Manager service and now it seems be working. I'm not sure what happened or why a reboot didn't do the same thing as restarting the service.



#71 Luke OFFLINE  

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Posted 24 January 2019 - 01:58 AM

Thanks for the feedback.






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