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Issues with navigation


ty1998

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I'm having some issues with navigation on my Samsung Smart TV, model UN32J5205AF.

 

This is noticeable in a few particular places:
When selecting movies or TV episodes, I can click on them from navigation to bring up the details, but the spinning loading symbol never goes away, and I'm not able to move the selector/select any options.

 

Also in the settings tab, I can select options from drop-downs, however I cannot check/uncheck any boxes.

 

I only noticed this happening since the time the Halloween theme showed up.

Currently, it's only being useful to "play all" or "shuffle" a TV show, otherwise I cannot select any particular episode or movie to watch.

 

I have tried uninstalling & reinstalling the app multiple times, as well as adding/readding the server within the app multiple times, and see the same issue.

Not sure if server logs would help, let me know if they're needed.

 

Thanks!

 

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Hi, we're looking into getting an update out to resolve this. For now the workaround would be to play by clicking the play button on the remote.

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