3djc 5 Posted November 18, 2018 Share Posted November 18, 2018 (edited) I have a video with 3 audio tracks (TrueHD end, DD5.1 eng, DD5.1 french). When played on iPad, Windows Emby Theater or nVidia shield, track choice works perfectly (you select track3 and you get track3 sound). When running from LG app, the 3 tracks are visible and can be chosen, yet selecting track 3 gets you track 2 sound (and selecting track 2 gets you track 2 as well) When using the iPad as a 'remote' for the LG app, same problem exist During playback, the LG apps indicates it is playing the third choice, despite the second one been heard No transcode is happening in any of those scenario. Edited November 18, 2018 by 3djc Link to comment Share on other sites More sharing options...
SamES 890 Posted November 18, 2018 Share Posted November 18, 2018 Thanks, we are working on this issue. It will be fixed. Link to comment Share on other sites More sharing options...
Paul77nz 8 Posted December 16, 2018 Share Posted December 16, 2018 @@SamES Is there somewhere I can track the progress of this? I am experiencing a similar issue, but with mine I have 3 tracks (TrueHD, DD5.1, DD2.0). In my case selecting track 2 gives me track 3, and selected track 3 gives me track 2. Note, if I remux the file and re-arrange the audio (DD5.1, DD2.0, TrueHD) the track selection works fine. But this is not an ideal solution. Thanks Link to comment Share on other sites More sharing options...
SamES 890 Posted December 22, 2018 Share Posted December 22, 2018 @@SamES Is there somewhere I can track the progress of this? I am experiencing a similar issue, but with mine I have 3 tracks (TrueHD, DD5.1, DD2.0). In my case selecting track 2 gives me track 3, and selected track 3 gives me track 2. Note, if I remux the file and re-arrange the audio (DD5.1, DD2.0, TrueHD) the track selection works fine. But this is not an ideal solution. Thanks Not really, but please try the next LG release. If you select the audio track from the details screen instead of during playback the correct track selection will play. Link to comment Share on other sites More sharing options...
Paul77nz 8 Posted December 25, 2018 Share Posted December 25, 2018 Not really, but please try the next LG release. If you select the audio track from the details screen instead of during playback the correct track selection will play. @@SamES actually no, it plays the incorrect track if I select it from the details screen as well. Link to comment Share on other sites More sharing options...
Luke 37064 Posted January 2, 2019 Share Posted January 2, 2019 We've completed the work on this. It will be included in our next LG app submission. Thanks. Link to comment Share on other sites More sharing options...
matteo.maff 2 Posted September 3, 2019 Share Posted September 3, 2019 Is there any update on this? I can select the different audio tracks, but the audio that plays is always from the first track, even with the latest version of the LG app. Link to comment Share on other sites More sharing options...
Luke 37064 Posted September 3, 2019 Share Posted September 3, 2019 Is there any update on this? I can select the different audio tracks, but the audio that plays is always from the first track, even with the latest version of the LG app. @@matteo.maff yes we already did some work on this. Can you please go over an example? Thanks. Link to comment Share on other sites More sharing options...
SamES 890 Posted September 5, 2019 Share Posted September 5, 2019 Is there any update on this? I can select the different audio tracks, but the audio that plays is always from the first track, even with the latest version of the LG app. HI, Can you please confirm you TV model? Thanks Link to comment Share on other sites More sharing options...
matteo.maff 2 Posted September 5, 2019 Share Posted September 5, 2019 The TV model is LF630V. I'm working on a sample file for you to be able to reproduce the issue. Thank you for your help! Link to comment Share on other sites More sharing options...
SamES 890 Posted September 5, 2019 Share Posted September 5, 2019 This model is webos 2.0 based and audio track switching needs a different approach. I'll be looking at resolving this soon. Thanks Link to comment Share on other sites More sharing options...
matteo.maff 2 Posted September 5, 2019 Share Posted September 5, 2019 Great, thanks! Link to comment Share on other sites More sharing options...
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