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Trouble starting Playback on FireTV Cube


mandalorian2

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mandalorian2

I just got a FireTV Cube which has Alexa voice control built-in.

 

I can start playback on the FireTv Cube using the Alexa skill if I use a different echo.

 

If the FireTv Cube picks up the command though (which is the normal case it being near the TV) it opens a dialog for the skill, says it's going to start playback but then drops back to the home page rather than starting the playback.

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mandalorian2

What does alexa say when you play via the built-in? Did you set up the skill in the built-in?

It says it's starting Playback of [Title] on FireTV Cube. Then it shows the FireTv home screen and nothing else happens.

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Angelblue05

I don't see any request for firetv cube, when was your last request? Did you set up the skill in the built-in? Did you sign into Emby connect and all that?

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mandalorian2

I don't see any request for firetv cube, when was your last request? Did you set up the skill in the built-in? Did you sign into Emby connect and all that?

Not sure what you mean by setup on the built-in. I enabled the skill on my phone with the Alexa app, which forwarded me to an Emby page to login and then choose my server. Then the first time I opened the skill it asked me to choose a default player from a list. I chose FireTv Cube.

 

I did some requests just a couple minutes ago first from the built in Alexa then did the same commands using the Alexa app on my tablet.

 

Script was as follows:

Me: Open Emby Home

Alexa: Emby here what can I do. (when I did this on the FireTv a Grey screen with an Emby icon came up and showed the words it was saying.)

Me: Play 30 Rock

Alexa: Starting 30 Rock

 

After that when using the built-in Alexa the screen flashed for a moment then I was at the FireTv Home page.

 

When I did the same commands on my tablet the pilot of 30 Rock started playing.

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Angelblue05

Ok well there's no access token associated when you are using the built-in. You need to go through the Emby page for the built-in it seems? At least according to the log, there's no information registered and Alexa is returning response: "I cannot find your server information, please sign in to your Emby account."

 

I am looking into it, but let me know if you find any such thing on your side.

Edited by Angelblue05
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mandalorian2

Ok well there's no access token associated when you are using the built-in. You need to go through the Emby page for the built-in it seems? At least according to the log, there's no information registered and Alexa is returning response: "I cannot find your server information, please sign in to your Emby account."

 

I am looking into it, but let me know if you find any such thing on your side.

 

I don't, there's no way to enable skills on the FireTv so far as I know skills can only be enabled in an Alexa app and it's enabled at an account level. It did ask me to pick a player on the FireTv the first time and I did. Is there something else?

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mandalorian2

Might still want to look into this for other users but thought I'd let you know I ended up returning the FireTv Cube, wasn't super impressed by it.

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