Scott310 134 Posted November 3, 2018 Share Posted November 3, 2018 Hey guys, I tried a couple of times to use the convert feature to change an MKV to a more streaming friendly file format. I chose original file folder next to media files. Then I chose original quality and started the sync. It fails everytime. Is there a problem with this feature at the moment? I am on beta. Thanks in advance for the help... I will post logs if need be. Link to comment Share on other sites More sharing options...
Luke 37282 Posted November 3, 2018 Share Posted November 3, 2018 Please see how to report a problem. thanks. Link to comment Share on other sites More sharing options...
Scott310 134 Posted November 3, 2018 Author Share Posted November 3, 2018 Alright, I was just checking real quick to see if it was a known problem. I will be able to post logs in the morning. Thanks Link to comment Share on other sites More sharing options...
Luke 37282 Posted November 3, 2018 Share Posted November 3, 2018 Thanks. Link to comment Share on other sites More sharing options...
Scott310 134 Posted November 4, 2018 Author Share Posted November 4, 2018 Here is the log @@Luke. Hopefully this is what you need. Thanks! ConvertLog.txt Link to comment Share on other sites More sharing options...
Luke 37282 Posted November 4, 2018 Share Posted November 4, 2018 And the convert ffmpeg log? @@softworkz Link to comment Share on other sites More sharing options...
Scott310 134 Posted November 4, 2018 Author Share Posted November 4, 2018 Oh I think I answered my own question. At the end of the log it says "no space left on device". It appears that it is trying to write it to the C: drive. The C: drive is an SSD with only the operating system on it and is not meant for storage. Is there a way to change the directory? I assume it's just a temp directory until it goes back into the directory it came from. ffmpegLog.txt Link to comment Share on other sites More sharing options...
Scott310 134 Posted November 4, 2018 Author Share Posted November 4, 2018 Ok I found in the settings where I can change the Temp directory. I assume once I change it to a folder with ample space the process should work fine. Thanks for baring with me lol 1 Link to comment Share on other sites More sharing options...
Luke 37282 Posted November 4, 2018 Share Posted November 4, 2018 Yes, thanks for the feedback. Link to comment Share on other sites More sharing options...
Scott310 134 Posted November 8, 2018 Author Share Posted November 8, 2018 Hey guys, sorry to rehash this again but it worked great for a few files and then now when I try to convert a file it just says "downloaded" in the download and sync section but never actually starts the conversion. I even tried to start it from scheduled tasks but it doesn't do anything. I am attaching the server log from directly after trying to start the conversion. there is no ffmpeg log because it never actually started. Am I missing something here? Convert2.txt Link to comment Share on other sites More sharing options...
Scott310 134 Posted November 8, 2018 Author Share Posted November 8, 2018 Also I checked my convert temp folder and it is empty. Link to comment Share on other sites More sharing options...
Luke 37282 Posted November 8, 2018 Share Posted November 8, 2018 @@softworkz Link to comment Share on other sites More sharing options...
softworkz 3350 Posted November 9, 2018 Share Posted November 9, 2018 @Scott310: There's just too many errors in that log. Could you please fix all these first. e.g.: System.IO.DirectoryNotFoundException: System.IO.DirectoryNotFoundException: Could not find a part of the path 'F:\TV Shows'. and System.IO.IOException: System.IO.IOException: The network name cannot be found : '\\OFFICE\TV Shows' or System.IO.DirectoryNotFoundException: System.IO.DirectoryNotFoundException: Could not find a part of the path 'F:\Emby Cache\cache\tmdb-movies2\230142\all-English.json'. Link to comment Share on other sites More sharing options...
Scott310 134 Posted November 9, 2018 Author Share Posted November 9, 2018 (edited) The server has complete access to the TV shows directory. I also wasn't trying to convert anything from that directory. I don't know why that error would pop up. Edited November 9, 2018 by Scott310 Link to comment Share on other sites More sharing options...
Scott310 134 Posted November 9, 2018 Author Share Posted November 9, 2018 Ok I managed to figure out the first two errors but I am not sure what to do about the third one. Link to comment Share on other sites More sharing options...
Luke 37282 Posted November 9, 2018 Share Posted November 9, 2018 The third one is unrelated to this. @@softworkz you can proceed to help him now. Thanks. Link to comment Share on other sites More sharing options...
Scott310 134 Posted November 9, 2018 Author Share Posted November 9, 2018 Thanks @@Luke Link to comment Share on other sites More sharing options...
softworkz 3350 Posted November 9, 2018 Share Posted November 9, 2018 For the third error: It could mean nothing but it could have also meant that you have configured your cache path to a drive or location that does not exist or is not accessible. But if 'F:\Emby Cache\cache' exists and can be accessed, then this error is nothing to worry about. To proceed, please restart the server, reproduce the problem and post the log. Thanks Link to comment Share on other sites More sharing options...
Scott310 134 Posted November 10, 2018 Author Share Posted November 10, 2018 Hmmm now for some reason when I go to the logs page I just get a spinning circle and no logs. Were are the logs stored? Maybe I can check manually. Link to comment Share on other sites More sharing options...
Scott310 134 Posted November 10, 2018 Author Share Posted November 10, 2018 never mind I found them. But I don't know why they are locking up the web portal when I try to get them from there Link to comment Share on other sites More sharing options...
Luke 37282 Posted November 10, 2018 Share Posted November 10, 2018 It's probably just taking time, I would try just being patient and waiting for the logs to show up. Thanks. Link to comment Share on other sites More sharing options...
Scott310 134 Posted November 10, 2018 Author Share Posted November 10, 2018 Here is the new log after trying to convert a file. convert4567.txt Link to comment Share on other sites More sharing options...
Luke 37282 Posted November 10, 2018 Share Posted November 10, 2018 You still have a lot of file system errors. Please fix those before requesting help. It almost appears as if you've configured custom paths to use your F: drive but that F: drive is no longer available. System.IO.DirectoryNotFoundException: System.IO.DirectoryNotFoundException: Could not find a part of the path 'F:\Emby Cache\cache\temp'. Link to comment Share on other sites More sharing options...
Scott310 134 Posted November 10, 2018 Author Share Posted November 10, 2018 Sorry that was my bad. It does have access but for some reason at that moment it didn't. I checked to make sure that I was able to navigate to the path and then ran the conversion again. embyservernew.txt Link to comment Share on other sites More sharing options...
Scott310 134 Posted November 10, 2018 Author Share Posted November 10, 2018 I am now unable to find that error in the log so it should be good. Link to comment Share on other sites More sharing options...
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