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Emby cannot play videos on separate drive after update


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Posted

The attached file is the emby log, no ffmpeg log is created from this. The error shown on the client is that no playback streams are available. The emby user that the process runs under does have access to ffmpeg and the video files in question. Any ideas? embyserver.txt

Posted

Hi, I don't see any playback activity here. Are you sure this is the right log file?

Posted

Yep, 100% certain. I made sure to move all others and rotate log file before attempting playback

Posted

Is this the web app, and if so, does the browser debug console show any errors?

Posted

Nada, this occurs so far on Android app, web, and roku.

Posted

post-279717-0-84201200-1541213945_thumb.pngpost-279717-0-30834700-1541213956_thumb.pngHowever, the web app dev tools in chrome do provide thisĀ 

Posted

Can you use the web app and check the browser debug console for errors? thanks.

Posted

Can you supply the complete console output? thanks.

Posted

Are you sure you pressed the play button? what did you try to play?

Posted (edited)

post-279717-0-00603900-1541214404_thumb.png 100% positive, stuck right hereĀ Ā 

Ā 

This is affecting all video files on a specific drive, but the particular one im using to test this is regular .mkv video (an episode of house)

Edited by zalgo
Posted

what screen did you click play on?

Posted

post-279717-0-10560600-1541214941_thumb.png To answer your question, from the season view of the show. And to answer my own, i now realize this was not an issue on emby, but an issue on the part of disk management. Its weird and i dont know how it happened, just look at the attached screenshot. this can be marked as closed or something similar

Posted

The issue was emby was looking at the first folder, and not the latter (which is actually the drive it needed to look at) i dont know how this happened, sorry for the waste of time

Posted

Sorry, can you explain a little more? I don't quite understand what that folder screenshot is depicting. Thanks.

Posted

Where are those folders located? Under the series folder?

Posted

Basically, thats the 'media' folder in ubuntu, it shows drives connected to the PC. somehow a *folder* was created in this place meant for drives, and emby got pointed to a directory where the video files were not, im not sure why this happened, but its likely my fault. The folder (ending in 20a) is 100% just metadata. Probably created by sonarr (a thing i use) The second folder (ending in 20a1) Is where the *actual* video files are. Emby was pointed at the first folder, which had only metadata, so everything looked to be there, but nothing was playable, hence no video logs.

Posted

In other words, not an emby problem, my mistake, sorry for that.

Posted

Interesting, thanks for the info.

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