[solved] Emby Web app doesn't start (black screen)

[DanielGa 0]

Hi,

 

I've been using the Emby Web app through the browser for a while now.

Since a few days, when I try opening it the complete page just remains black. Even if waiting for quite a while, nothing happens.

 

My default browser is Firefox. Using the web app in Chrome on the same computer works.

Also using the web app on a different system in Firefox still works.

 

On the system where the web app doesn't work in Firefox, I tried clearing cookies and website data. Didn't help.

 

The emby server version is 3.5.3.0 (running in a docker container). Firefox versions are up-to-date.

 

How can I get it to work again?

 

Thanks

Daniel

Edited November 3, 2018 by DanielGa

[Luke 40154]

Do you have any Firefox extensions? Try removing them.

[DanielGa 0]

Sorry,

 

only the extension of my password manager - even tried deactivating it but still no luck.

[Luke 40154]

Does the browser debug console show any errors?
 

What is the url in the browser address bar?

[DanielGa 0]

The URL in the address bar is http://192.168.17.20:8096/web/index.html

 

I don't see any errors in the debug console, but I'm not entirely sure where to look.

When I display the network analysis, only four files are loaded - that number should probably be higher?

[Happy2Play 9460]

The URL in the address bar is http://192.168.17.20:8096/web/index.html

 

I don't see any errors in the debug console, but I'm not entirely sure where to look.

When I display the network analysis, only four files are loaded - that number should probably be higher?

And what happens if you just use http://192.168.17.20:8096 ?  Is that a bookmarked url?  I know mine redirect to the new url scheme.

[DanielGa 0]

Thanks for all your answers.

I tried the URL including port alone as well, though that didn't work.

 

Now as it turns out - today I tried opening emby in the affected browser and it started as it should. I didn't really change anything.

 

So for now my problem is kind of solved.

 

Thanks again!

[Luke 40154]

Thanks for the feedback.