nJizm 0 Posted October 21, 2018 Share Posted October 21, 2018 Hello, Issue in Emby Classic for WMC. Has worked for years, but stopped working. I cannot skip forward/backward, and I cannot even use my mouse to click to the timestamp I want to resume at. Log attached, appreciate the help. Thanks @@ebr. MBClassic-2110201826fa7fe4055d4b83804c85a8d2651bea.log Link to comment Share on other sites More sharing options...
ebr 14925 Posted October 22, 2018 Share Posted October 22, 2018 In that log, it looks like the item is direct playing and seeking is working fine... When you say "you cannot click your mouse" do you mean the app doesn't respond to any clicks at all? Link to comment Share on other sites More sharing options...
nJizm 0 Posted October 22, 2018 Author Share Posted October 22, 2018 In that log, it looks like the item is direct playing and seeking is working fine... When you say "you cannot click your mouse" do you mean the app doesn't respond to any clicks at all? Hmph. Well, when I use my remote to 'skip forward' or 'skip backward', it just keeps playing. I mentioned the computer mouse, because sometimes if you have a 45 minute long video you may want to skip to 22:49 by clicking that on the 'time elapsed bar'... and that doesn't work either. Nothing happens. Essentially, as it sits I can only play, pause, stop, resume a file. I cannot skip or change the time elapsed at all. Link to comment Share on other sites More sharing options...
jachin99 82 Posted October 22, 2018 Share Posted October 22, 2018 When I had that problem i believe it was because emby did not have direct access to my media. Have you entered UNC paths for all of your media in Emby server library setup? Link to comment Share on other sites More sharing options...
nJizm 0 Posted October 22, 2018 Author Share Posted October 22, 2018 When I had that problem i believe it was because emby did not have direct access to my media. Have you entered UNC paths for all of your media in Emby server library setup? Hey, thanks for checking. The server and player are on the same PC, and all files are local play from internal hard drives. I'm still trying to figure out 'what broke'... as I didn't knowingly change anything in the setup. It just stopped working one day. Thanks! Link to comment Share on other sites More sharing options...
dansblackcat 37 Posted October 23, 2018 Share Posted October 23, 2018 (edited) Hmph. Well, when I use my remote to 'skip forward' or 'skip backward', it just keeps playing. I mentioned the computer mouse, because sometimes if you have a 45 minute long video you may want to skip to 22:49 by clicking that on the 'time elapsed bar'... and that doesn't work either. Nothing happens. Essentially, as it sits I can only play, pause, stop, resume a file. I cannot skip or change the time elapsed at all. FYI you can use your remote to skip forward in the video. For example hit the number(s) 2, 2 and then the play button and you'll skip to 22mins. Edited October 23, 2018 by dansblackcat Link to comment Share on other sites More sharing options...
nJizm 0 Posted November 21, 2018 Author Share Posted November 21, 2018 Longtime/Lifetime supporter. Issue is still unresolved, drives me crazy when I can't skip forward. I end up exiting Emby, and manually playing via VLC which is annoying. Anything else I can do to help diagnose the problem? Thanks. Link to comment Share on other sites More sharing options...
Luke 37098 Posted November 21, 2018 Share Posted November 21, 2018 Hi there, did you check out the advice in post #4? Link to comment Share on other sites More sharing options...
nJizm 0 Posted November 23, 2018 Author Share Posted November 23, 2018 Hi there, did you check out the advice in post #4? Absolutely. I even replied to it. Link to comment Share on other sites More sharing options...
haydena215 0 Posted November 23, 2018 Share Posted November 23, 2018 (edited) Hi, Experiencing the same issue, cannot skip forward/backward with remote, or clicking the WMC buttons with the mouse on screen. Using Emby Classic for WMC. The server and player are on the same PC, and all files are local play from internal hard drives. Log attached. embyserver.txt Edited November 23, 2018 by haydena215 Link to comment Share on other sites More sharing options...
Luke 37098 Posted November 24, 2018 Share Posted November 24, 2018 Try installing the latest version of lav filters. Thanks. Link to comment Share on other sites More sharing options...
chuga 4 Posted December 2, 2018 Share Posted December 2, 2018 My FF/RW capability has also recently stopped working. I have the correct UNC paths, etc and did not change anything...it just stopped working at some point. Link to comment Share on other sites More sharing options...
Luke 37098 Posted December 2, 2018 Share Posted December 2, 2018 Hi there, can we look at an example? please attach the information requested in how to report a problem. thanks ! Link to comment Share on other sites More sharing options...
chuga 4 Posted December 2, 2018 Share Posted December 2, 2018 Hi there, can we look at an example? please attach the information requested in how to report a problem. thanks ! Hi - I just installed the latest LAV filters and it still will not work. Also - I noticed that "resume" does not work either. attached log file. thanks. embyserver.txt Link to comment Share on other sites More sharing options...
Luke 37098 Posted December 2, 2018 Share Posted December 2, 2018 And the EMC log? Link to comment Share on other sites More sharing options...
chuga 4 Posted December 2, 2018 Share Posted December 2, 2018 And the EMC log? see attached thanks MBClassic-21220185a6f545db0ca400cb4f517a51c8b7b09.log MBClassic-2122018751c3c24a6e64cc68b0ca74af882ec5c.log MBClassic-212201871de64ef9a8548429a7a1e57ff1c41a4.log Link to comment Share on other sites More sharing options...
Luke 37098 Posted December 2, 2018 Share Posted December 2, 2018 see attached thanks Are you going to be upset if I say "I don't know" ? Because literally all we are doing is passing the path of your video file to the Windows Media Center video player: 2018-12-02 12:54:29.1522,Debug,,Calling MediaCenterEnvironment.PlayMedia: \\192.168.1.192\Kids Movies\Early Man (2018)\Early Man (2018).mkv,1,Application This sounds to me like Windows Media Center doesn't support seeking this file. Have you checked out our new Emby Theater app? It is designed to fully replace Windows Media Center: https://emby.media/emby-theater.html Thanks ! Link to comment Share on other sites More sharing options...
chuga 4 Posted December 2, 2018 Share Posted December 2, 2018 Are you going to be upset if I say "I don't know" ? Because literally all we are doing is passing the path of your video file to the Windows Media Center video player: 2018-12-02 12:54:29.1522,Debug,,Calling MediaCenterEnvironment.PlayMedia: \\192.168.1.192\Kids Movies\Early Man (2018)\Early Man (2018).mkv,1,Application This sounds to me like Windows Media Center doesn't support seeking this file. Have you checked out our new Emby Theater app? It is designed to fully replace Windows Media Center: https://emby.media/emby-theater.html Thanks ! Hi - well I have tried a few different movies (Arthur Christmas ,e tc_ also today with no success. These all worked in the past so it is odd these features stopped working. I am aware of Emby Theater. The main reason I do not use it is that I do not have the energy to mess with how to get the remote to launch it (i.e. using the green button). I am aware of various software for configuring remotes with windows commands but they all take time and energy to configure. WMC (until recently) "just worked" thanks! Link to comment Share on other sites More sharing options...
nJizm 0 Posted December 3, 2018 Author Share Posted December 3, 2018 Thanks for the honest answer. I'm in the same boat as above poster, due to WAF and just generally no issues with WMC up until this point (and resilient liveTV/DVR features) I have not had the energy to make the leap to Emby Theater. I know the time will come when I need to, and maybe that time is now. My biggest issue, is liveTV not working correctly with my Emby Theater. Works fine in SiliconDust love viewer and WMC but Emby Theater is frustratingly inconsistent. Even after paying twice for schedulesdirect...So, maybe I'll try again for the 3rd time and create a support thread if needed. Appreciate the effort looking into it for us. Thanks. Sent from my Pixel XL using Tapatalk Link to comment Share on other sites More sharing options...
dansblackcat 37 Posted December 3, 2018 Share Posted December 3, 2018 I don't believe that this is an emby issue. It happened to me several times and it was always a windows issue, or an issue with other programs. Open task manager and try closing anything that's running that's not essential. Programs known to cause issues are Chrome and itunes. There are also utilities you can try that will tell you if your PC is receiving and outputting the commands from the remote. (MCE remote mapper, from memory). Link to comment Share on other sites More sharing options...
ebr 14925 Posted December 3, 2018 Share Posted December 3, 2018 WMC has never had native support for MKV. It has always been external codec packs (like LAV) that have enabled support for these. It sounds like either Windows updates or other changes in the Windows environment is affecting this. Link to comment Share on other sites More sharing options...
Luke 37098 Posted December 3, 2018 Share Posted December 3, 2018 Or possible changes to the codec packages. Perhaps the developers of LAV just aren't testing WMC anymore. Link to comment Share on other sites More sharing options...
jachin99 82 Posted December 3, 2018 Share Posted December 3, 2018 Have any of you who are having problems checked to see if the same issue exists in the regular wmc library? If so it would seem to point to a codec issue Link to comment Share on other sites More sharing options...
Luke 37098 Posted December 3, 2018 Share Posted December 3, 2018 Have any of you who are having problems checked to see if the same issue exists in the regular wmc library? If so it would seem to point to a codec issue That normally is a good test, but I don't think the wmc library supports mkv so that doesn't apply here. Link to comment Share on other sites More sharing options...
chuga 4 Posted December 3, 2018 Share Posted December 3, 2018 I never updated LAV or anything (until yesterday) - but I don't have windows updates disabled so if it was a change it was most likely a windows update change which caused the issue. I have not installed anything else (software, etc) on that HTPC in years and it is just bare bones windows 7 / WMC / emby (I don't have itunes or anything else on it). Is there anything else I can do to troubleshoot? thanks Link to comment Share on other sites More sharing options...
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