Recording failure -- what to look for in the logs

[pryoclastic 6]

I had the OU/TCU football game scheduled to record today but when I finally got home it was not recorded.

 

:/

 

So where do I start looking and what do I look for to figure out how this failed?

 

Thanks!

[Luke 37161]

Hi there, please attach the emby server log. Thanks .

[pryoclastic 6]

Hi there, please attach the emby server log. Thanks .

 

Thanks for the reply.

 

In digging around on this I found the following in the logs:

 

10:55:00.071 Info App: Recording timer fired for College Football.

10:55:00.073 Info App: Opening channel stream from Emby, external channel Id: hdhr_5.1

10:55:00.073 Info App: Streaming Channel hdhr_5.1

10:55:00.073 Info App: GetChannelStream: channel id: hdhr_5.1. stream id: native_ff80f93c46e0a0b178f0c4d61a5abab3_f691167ec83fd8a140e7ac0399f4c91a profile: native

10:55:00.073 Info App: Opening SharedHttpStream Live stream from http://10.41.32.37:5004/auto/v5.1

10:55:00.073 Info HttpClient: HttpClientManager GET: http://10.41.32.37:5004/auto/v5.1

10:55:00.647 Info App: Beginning SharedHttpStream stream to /var/db/emby-server/transcoding-temp/c1ad10064de240d0b07737f9c23e6bc4.ts

10:55:00.657 Info App: Live stream opened after 583.979ms

10:55:00.657 Info App: Returning mediasource streamId native_ff80f93c46e0a0b178f0c4d61a5abab3_f691167ec83fd8a140e7ac0399f4c91a, mediaSource.Id native_ff80f93c46e0a0b178f0c4d61a5abab3_f691167ec83fd8a140e7ac0399f4c91a, mediaSource.LiveStreamId null

10:55:00.685 Info MediaSourceManager: Live tv media info probe took 0.028184 seconds

10:55:00.685 Info MediaSourceManager: Live stream opened: {"Protocol":"Http","Id":"native_ff80f93c46e0a0b178f0c4d61a5abab3_f691167ec83fd8a140e7ac0399f4c91a","Path":"http://127.0.0.1:8096/LiveTv/LiveStreamFiles/c1ad10064de240d0b07737f9c23e6bc4/stream.ts","Type":"Default","Container":"mpegts","IsRemote":false,"ReadAtNativeFramerate":false,"IgnoreDts":true,"IgnoreIndex":false,"GenPtsInput":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":false,"IsInfiniteStream":true,"RequiresOpening":true,"RequiresClosing":true,"LiveStreamId":"a17c75760a04e99b68cf766e11316e1c_09efa0d56b934a82adec00a87b837fb0_native_ff80f93c46e0a0b178f0c4d61a5abab3_f691167ec83fd8a140e7ac0399f4c91a","BufferMs":0,"RequiresLooping":false,"SupportsProbing":true,"MediaStreams":[{"Codec":"mpeg2video","TimeBase":"1/90000","CodecTimeBase":"1001/30000","VideoRange":"SDR","DisplayTitle":"1080I MPEG2VIDEO","IsInterlaced":true,"BitRate":20000000,"RefFrames":1,"IsDefault":false,"IsForced":false,"Height":1080,"Width":1920,"AverageFrameRate":29.97003,"RealFrameRate":29.97003,"Profile":"Main","Type":"Video","AspectRatio":"16:9","Index":-1,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"PixelFormat":"yuv420p","Level":4,"IsAnamorphic":false},{"Codec":"ac3","CodecTag":"AC-3","TimeBase":"1/90000","CodecTimeBase":"1/48000","DisplayTitle":"Dolby Digital 5.1","IsInterlaced":false,"ChannelLayout":"5.1","BitRate":384000,"Channels":6,"SampleRate":48000,"IsDefault":false,"IsForced":false,"Type":"Audio","Index":-1,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Level":0}],"Formats":[],"Bitrate":20384000,"RequiredHttpHeaders":{},"AnalyzeDurationMs":3000}

10:55:00.686 Info App: Beginning recording. Will record for 244.988564833333 minutes.

10:55:00.686 Info App: Writing file to path: /var/db/emby-server/data/livetv/recordings/College Football/College Football 2018_10_20_11_00_00 - Oklahoma at TCU.ts

10:55:00.725 Info App: Triggering refresh on /var/db/emby-server/data/livetv/recordings/College Football/College Football 2018_10_20_11_00_00 - Oklahoma at TCU.ts

10:55:00.730 Info App: Copying recording stream to file /var/db/emby-server/data/livetv/recordings/College Football/College Football 2018_10_20_11_00_00 - Oklahoma at TCU.ts

 

 

And then:

15:00:00.105 Info App: Recording stopped: /var/db/emby-server/data/livetv/recordings/College Football/College Football 2018_10_20_11_00_00 - Oklahoma at TCU.ts

15:00:00.105 Info MediaSourceManager: Live stream native_ff80f93c46e0a0b178f0c4d61a5abab3_f691167ec83fd8a140e7ac0399f4c91a consumer count is now 0

15:00:00.105 Info MediaSourceManager: Closing live stream a17c75760a04e99b68cf766e11316e1c_09efa0d56b934a82adec00a87b837fb0_native_ff80f93c46e0a0b178f0c4d61a5abab3_f691167ec83fd8a140e7ac0399f4c91a

15:00:00.195 Info App: Closing SharedHttpStream

15:00:00.195 Info MediaSourceManager: Live stream a17c75760a04e99b68cf766e11316e1c_09efa0d56b934a82adec00a87b837fb0_native_ff80f93c46e0a0b178f0c4d61a5abab3_f691167ec83fd8a140e7ac0399f4c91a closed successfully

15:00:00.195 Info App: Deleting temp files /var/db/emby-server/transcoding-temp/c1ad10064de240d0b07737f9c23e6bc4.ts

15:00:00.246 Info App: Triggering refresh on /var/db/emby-server/data/livetv/recordings/College Football/College Football 2018_10_20_11_00_00 - Oklahoma at TCU.ts

 

 

Followed by:

22:45:09.712 Info App: Creating Season Season Unknown entry for College Football

22:45:10.444 Info HttpClient: HttpClientManager GET: https://api.themoviedb.org/3/find/tt0853148?api_key=f6bd687ffa63cd282b6ff2c6877f2669&external_source=imdb_id

 

 

So clearly the game was recorded but it looks like emby stuffed the game down inside of a folder for a documentary also named "College Football":

 

 

 

Since emby was able to get this blue NCAA graphic for the TV guide:

 

 

 

.. how do I get emby to create a folder in "Recordings" using the same graphic and name?

Edited October 22, 2018 by pryoclastic

[Luke 37161]

Hi there, can you please attach the complete emby server log?

 

Also do you have Emby Premiere? That is required to record live tv. thanks.

[pryoclastic 6]

Hi there, can you please attach the complete emby server log?

As requested. Sort of. My apologies. Any line that matched ":8096" or "UserAgent:" along with IP addresses of clients on the network were removed.

 

Also do you have Emby Premiere?

I do. Lifetime.

 

Since I am very heavy handed with chatty software, mb3admin.com is only unblocked when I need it to do something:

 

 

It is such a wonderful thing to see drop after drop in the logs:

 

 

 

So I abandoned a lifetime membership at Plex because I could not suffer the umbilical cord to the mothership any longer.  That is how I found Emby.  It's great that FreeBSD is supported and I am generally happy with how Emby is running.  I just wish my install of Emby could be walled off from the outside world and allowed to run on its own.

 

It is really unfortunate that it has to be this way but I am grateful for the help.

 

Thanks!

Edited October 23, 2018 by pryoclastic

[Luke 37161]

Hi, it will need to validate once in a while and for the next release of the server we are working on making this less frequent. Thanks.

[pryoclastic 6]

Hi, it will need to validate once in a while and for the next release of the server we are working on making this less frequent. Thanks.

 

That would be helpful!

 

I went ahead and removed the requested logfile since there were zero downloads.

 

What advice can you give me on getting the TV guide graphic as the folder graphic instead of some movie as indicated above?

 

Thanks!

Edited October 23, 2018 by pryoclastic

[Luke 37161]

What advice can you give me on getting the TV guide graphic as the folder graphic instead of some movie as indicated above?

 

You may want to adjust the folder structure so that it's separated from your college football documentaries.

[pryoclastic 6]

You may want to adjust the folder structure so that it's separated from your college football documentaries.

 

I know we all got a lot going on and that makes it difficult to shift mental gears to address every problem that is posted, but I thought I did a really good job of explaining that I *do not* have football documentaries.

 

 

I want emby to use the graphic that it found and used in the TV guide listing (shown above) automatically instead of the bogus documentary graphic.

 

Thoughts?

[Luke 37161]

Ok, then I would just replace the current image manually. This shouldn't happen anymore following the next release. Thanks.