Volkmar 14 Posted October 20, 2018 Share Posted October 20, 2018 (edited) since the server update to Version 3.5.3.0 my DS215j (DSM-Version 6.2.1-23824) is unable to check for application updates and when I try to identify a movie, the result is an empty screen. The last 1500 lines of the emby server log are attached. emby.server.log Edited October 20, 2018 by Volkmar Link to comment Share on other sites More sharing options...
affengesindel 1 Posted October 20, 2018 Share Posted October 20, 2018 Hi, same Problem here. Since the new Update there is like no internet connection in emby 1 Link to comment Share on other sites More sharing options...
Volkmar 14 Posted October 20, 2018 Author Share Posted October 20, 2018 I'm afraid that it have to do with the fact that all internet providers (at least I Germany) are switching the connection to IP6 Link to comment Share on other sites More sharing options...
Bruder Torgen 1 Posted October 20, 2018 Share Posted October 20, 2018 Hi, I had the same problem. My solution was the following: Connect via SSH on NAS with user 'admin' sudo -i <PWD admin> cd /var/packages/EmbyServer/target/mono/bin cat /etc/ssl/certs/* >ca-bundle.crt bash cert-sync ca-bundle.crt rm ca-bundle.crt It is a mono and certificate problem as far as I can see 1 Link to comment Share on other sites More sharing options...
Luke 37067 Posted October 20, 2018 Share Posted October 20, 2018 Hi, thanks for the info. We'll see what @@solabc16 thinks. Thanks ! Link to comment Share on other sites More sharing options...
solabc16 379 Posted October 20, 2018 Share Posted October 20, 2018 Hello All - an update will be coming tomorrow. Best - James 3 Link to comment Share on other sites More sharing options...
Solution solabc16 379 Posted October 21, 2018 Solution Share Posted October 21, 2018 (edited) Hello @@Volkmar, All An update is now available for your platform (3.5.3.0-16), please let us know how you get on. Best - James Edited October 21, 2018 by solabc16 Link to comment Share on other sites More sharing options...
Volkmar 14 Posted October 21, 2018 Author Share Posted October 21, 2018 (edited) @@solabc16I already used the solution provided by @Bruder Torgen, so I'm not sure if this update will affect me. Well, Weekend is short and I needed a very fast solution, sorry. Thank you anyways. Edited October 21, 2018 by Volkmar Link to comment Share on other sites More sharing options...
solabc16 379 Posted October 21, 2018 Share Posted October 21, 2018 Hello @@Volkmar - thanks for the update, you should apply the patch as soon as soon as is convenient. Best - James Link to comment Share on other sites More sharing options...
Volkmar 14 Posted October 21, 2018 Author Share Posted October 21, 2018 (edited) Just installing ... Looks good to me. But as mentioned before, not sure if it's the patch or the other solution. Edited October 21, 2018 by Volkmar Link to comment Share on other sites More sharing options...
solabc16 379 Posted October 21, 2018 Share Posted October 21, 2018 Hello @@Volkmar The patch would likely address that particular issue, on a temporary basis - so an ok workaround. The 3.5.3.0-16 is a permanent fix for this and some other issues which had come to our attention. Best - James Link to comment Share on other sites More sharing options...
Bruder Torgen 1 Posted October 21, 2018 Share Posted October 21, 2018 Hi, now I have a maybe awkward question :how to install. My server is on 3.5.3.0-1 and thinks it is up to date?! Sorry for my ignorance.. Link to comment Share on other sites More sharing options...
solabc16 379 Posted October 21, 2018 Share Posted October 21, 2018 Hello @Bruder Torgen What Synology platform are you running on? Best - James Link to comment Share on other sites More sharing options...
Bruder Torgen 1 Posted October 21, 2018 Share Posted October 21, 2018 Hello, DS 415 play with DSM 6.2.1-23824 Link to comment Share on other sites More sharing options...
Volkmar 14 Posted October 21, 2018 Author Share Posted October 21, 2018 Just start the dashboard of your DSM and wait a little bit for the update Link to comment Share on other sites More sharing options...
solabc16 379 Posted October 21, 2018 Share Posted October 21, 2018 (edited) Hello Bruder Torgen We haven't rolled the update out for the 'evansport' based machines yet, but it is on the way - we're being a little cautious, due to the compatibility issue we found with some h/w. Best - James Edited October 21, 2018 by solabc16 Link to comment Share on other sites More sharing options...
patje57 9 Posted October 24, 2018 Share Posted October 24, 2018 Hallo solabc16, I'm new to Emby, I just installed the package on 415play, but still have the issues as mentioned. I presume the fix for the 'evansport' based machines is not yet rolled out? Package Center list version N° 3.5.3.0-1. I can wait for the fix, just would like to have an idea on when i can have a relook at Emby. Thanks, Patje Link to comment Share on other sites More sharing options...
Volkmar 14 Posted October 24, 2018 Author Share Posted October 24, 2018 (edited) I just have installed a different DS215J (DSM 6.2.1-23824 Update 1) without the patch from @Bruder Torgen. Installed Emby (Version 3.5.3.0-16) After setting up Emby, installing a library and scanning this library I wanted identify the missing movies. Unfortunately the result screen keeps empty again. Logfile is attached. emby.server.log.2410.txt Edited October 24, 2018 by Volkmar Link to comment Share on other sites More sharing options...
Luke 37067 Posted October 24, 2018 Share Posted October 24, 2018 I just have installed a different DS215J (DSM 6.2.1-23824 Update 1) without the patch from @Bruder Torgen. Installed Emby (Version 3.5.3.0-16) After setting up Emby, installing a library and scanning this library I wanted identify the missing movies. Unfortunately the result screen keeps empty again. Logfile is attached. Hi, there's no obvious problem here. Perhaps the identify function just didn't return any results for your search query. Link to comment Share on other sites More sharing options...
Volkmar 14 Posted October 24, 2018 Author Share Posted October 24, 2018 (edited) I've tried several movies and search queries. The result screen keeps empty. Even tried just the word "World" keep the result screen empty. Edited October 24, 2018 by Volkmar Link to comment Share on other sites More sharing options...
solabc16 379 Posted October 24, 2018 Share Posted October 24, 2018 Hello @@Volkmar There's no library scan / metadata refresh going on in that log file, can you provide one that does. Best - James Link to comment Share on other sites More sharing options...
solabc16 379 Posted October 24, 2018 Share Posted October 24, 2018 Hallo solabc16, I'm new to Emby, I just installed the package on 415play, but still have the issues as mentioned. I presume the fix for the 'evansport' based machines is not yet rolled out? Package Center list version N° 3.5.3.0-1. I can wait for the fix, just would like to have an idea on when i can have a relook at Emby. Thanks, Patje Hello @@patje57 Thanks for getting in touch, it's in testing now - so I'd expect it to be available by the end of the week. I'll keep you posted... Best - James Link to comment Share on other sites More sharing options...
Volkmar 14 Posted October 24, 2018 Author Share Posted October 24, 2018 Maybe I wasn't clear enough. Sorry for that. When I manually try to identify a movie that wasn't identified automatically in this library (clicking on the movie, enter the submenu (the 3 dots), click on identity, enter the search word), the result screen is simply black. Link to comment Share on other sites More sharing options...
solabc16 379 Posted October 24, 2018 Share Posted October 24, 2018 (edited) Hello @@Volkmar Thanks for clarifying, do you experience the same behaviour with other browsers as well? Best - James Edited October 24, 2018 by solabc16 Link to comment Share on other sites More sharing options...
Volkmar 14 Posted October 24, 2018 Author Share Posted October 24, 2018 Yes, just tried with Chrome. What makes me wonder too is that the libraries don't have their small preview pictures (the small artworks of the libary content). Link to comment Share on other sites More sharing options...
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