frank5256677 0 Posted October 19, 2018 Share Posted October 19, 2018 Hello, I just paid for emby premiere as the trial was comming to an end, I see the gold coin on my PC and it's says I have premiere (I paid for a year). When I play a movie file on my tv,Sony Bravia with Android app, the nag pop up still appears, I have the very latest version of the server, the beta version. Can you tell me the steps to fix this issue. I have attached the log. Would uninstalling the app on the TV and re-installing it solve the problem? Thank-you Link to comment Share on other sites More sharing options...
EODCrafter 180 Posted October 19, 2018 Share Posted October 19, 2018 Hello, I just paid for emby premiere as the trial was comming to an end, I see the gold coin on my PC and it's says I have premiere (I paid for a year). When I play a movie file on my tv,Sony Bravia with Android app, the nag pop up still appears, I have the very latest version of the server, the beta version. Can you tell me the steps to fix this issue. I have attached the log. Would uninstalling the app on the TV and re-installing it solve the problem? Thank-you Try attaching your log again..It didn't attach. Link to comment Share on other sites More sharing options...
ebr 14949 Posted October 19, 2018 Share Posted October 19, 2018 Hi. Yes, clearing data on the app should solve this for you (if it hasn't worked itself out already). Let us know how it goes. Thanks. Link to comment Share on other sites More sharing options...
frank5256677 0 Posted October 20, 2018 Author Share Posted October 20, 2018 The attache media doesn't work for me for some reason, how do I attach my log, it's a .txt file Link to comment Share on other sites More sharing options...
EODCrafter 180 Posted October 20, 2018 Share Posted October 20, 2018 (edited) The attache media doesn't work for me for some reason, how do I attach my log, it's a .txt file Upload>>>>>Attach Should work, If it doesn't , send a Private message to @@ebr and attach it there. Edited October 20, 2018 by EODCrafter Link to comment Share on other sites More sharing options...
frank5256677 0 Posted October 20, 2018 Author Share Posted October 20, 2018 (edited) OK FOUND THE FULL EDITOR here is the log file Log.txt Edited October 20, 2018 by frank5256677 Link to comment Share on other sites More sharing options...
frank5256677 0 Posted October 20, 2018 Author Share Posted October 20, 2018 OK I fixed it. FYI I uninstalled it on my TV and re-installed it, didn't work. I reset my modem and all my setting on the TV and reinstalled it that fixed it Thanks Link to comment Share on other sites More sharing options...
Luke 37186 Posted October 20, 2018 Share Posted October 20, 2018 Thanks for the feedback ! Link to comment Share on other sites More sharing options...
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