almarri23 0 Posted October 15, 2018 Share Posted October 15, 2018 hi every one, i have just bought a synology ds 218+ and i tried all the programm which is similar to emby but i did not like it. the only problem that iam facing on emby is that i cannot use it remotely. although the plex and DS video station it can be used remotely. i need your help Link to comment Share on other sites More sharing options...
Luke 37118 Posted October 15, 2018 Share Posted October 15, 2018 Hi there, why do you feel you cannot use it remotely? Link to comment Share on other sites More sharing options...
almarri23 0 Posted October 15, 2018 Author Share Posted October 15, 2018 (edited) hi luke, i tried many times to enter my emby server remotely but emby keeping sying connection failure. i checked the other programmes in the synology and it can been used remotely without any problem. thats mean the problem is from ebmy itself. before i announced my problem here, i checked and folow the steps that this website provied but nothing happened (https://github.com/MediaBrowser/Wiki/wiki/Connectivity) Edited October 15, 2018 by almarri23 Link to comment Share on other sites More sharing options...
Luke 37118 Posted October 16, 2018 Share Posted October 16, 2018 What steps did you try from the connection troubleshooter, and what was the result of each one? Thanks. Link to comment Share on other sites More sharing options...
almarri23 0 Posted October 16, 2018 Author Share Posted October 16, 2018 I put the IP address and port number but it did not work , I also put the IP address on chrom to check and it did not work either. Link to comment Share on other sites More sharing options...
Solution almarri23 0 Posted October 16, 2018 Author Solution Share Posted October 16, 2018 update i already solved the issue, the porblem was router configuration did not allow the emby server, so i enable the emby server port and now i can enter to my emby server remotely Link to comment Share on other sites More sharing options...
Luke 37118 Posted October 16, 2018 Share Posted October 16, 2018 Thanks for the feedback ! Link to comment Share on other sites More sharing options...
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