Emby for Kodi Sync Add-On Error

[spookmeester 2]

Hi,

 

I followed this guide: https://github.com/MediaBrowser/plugin.video.emby/wiki/Emby-Repository

The EmbyCon addon does work but I prefer this one because images load a lot faster.

The syncing process works perfect and my media is visible in Kodi, but when I want to play something it results in a error. This is what I see in the embyserver.txt log file:

2018-10-13 12:06:42.252 Error HttpServer: Error processing request
*** Error Report ***
Version: 3.5.3.0
Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb
Operating system: Unix 4.15.0.29
64-Bit OS: True
64-Bit Process: True
User Interactive: True
Processor count: 8
Program data path: /var/lib/emby
Application directory: /opt/emby-server/system
System.ArgumentNullException: Value cannot be null.
Parameter name: id
   at Emby.Server.Implementations.Library.UserManager.GetUserById(Guid id)
   at Emby.Server.MediaEncoding.Api.MediaInfoService.Get(GetPlaybackInfo request)
   at Emby.Server.Implementations.Services.ServiceExecGeneral.GetTaskResult(Task task)
   at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost appHost, IRequest httpReq, IResponse httpRes, ILogger logger, String operationName, CancellationToken cancellationToken)
   at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IHttpRequest httpReq, String urlString, String host, String localPath, CancellationToken cancellationToken)
System.ArgumentNullException
   at Emby.Server.Implementations.Library.UserManager.GetUserById(Guid id)
   at Emby.Server.MediaEncoding.Api.MediaInfoService.Get(GetPlaybackInfo request)
   at Emby.Server.Implementations.Services.ServiceExecGeneral.GetTaskResult(Task task)
   at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost appHost, IRequest httpReq, IResponse httpRes, ILogger logger, String operationName, CancellationToken cancellationToken)
   at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IHttpRequest httpReq, String urlString, String host, String localPath, CancellationToken cancellationToken) 

This is the log file from kodi:

 

12:27:01.063 T:3869242112  NOTICE: EMBY.downloadutils -> ERROR:: === Bad status response: 404 ===
12:27:01.069 T:3869242112  NOTICE: EMBY.downloadutils -> ERROR:: Failed to retrieve the session id:
12:27:15.086 T:3869242112  NOTICE: EMBY.kodimonitor -> Method: Playlist.OnClear Data: {"playlistid":1}
12:27:16.340 T:3374314240  NOTICE: EMBY.default_tvshows -> Parameter string: ?dbid=14&mode=play&id=c5210e295c3c65ea46c5a958e4b74457&filename=series.name.S01E01.title.mkv
12:27:16.685 T:3374314240  NOTICE: EMBY.playbackutils -> Play called c5210e295c3c65ea46c5a958e4b74457: Out of the Past
12:27:16.921 T:3374314240  NOTICE: EMBY.downloadutils -> ERROR:: === Bad status response: 400 ===
12:27:16.927 T:3374314240   ERROR: EXCEPTION Thrown (PythonToCppException) : -->Python callback/script returned the following error<--
                                             - NOTE: IGNORING THIS CAN LEAD TO MEMORY LEAKS!
                                            Error Type: <class 'downloadutils.HTTPException'>
                                            Traceback (most recent call last):
                                              File "/home/osmc/.kodi/addons/plugin.video.emby.tvshows/default.py", line 50, in <module>
                                                entrypoint.doPlayback(itemid, dbid)
                                              File "/home/osmc/.kodi/addons/plugin.video.emby/resources/lib/entrypoint.py", line 52, in doPlayback
                                                pbutils.PlaybackUtils(item).play(itemId, dbId)
                                              File "/home/osmc/.kodi/addons/plugin.video.emby/resources/lib/playbackutils.py", line 98, in play
                                                play_url = putils.PlayUtils(self.item, listitem).get_play_url(force_transcode)
                                              File "/home/osmc/.kodi/addons/plugin.video.emby/resources/lib/playutils.py", line 56, in get_play_url
                                                info = self.get_playback_info()
                                              File "/home/osmc/.kodi/addons/plugin.video.emby/resources/lib/playutils.py", line 100, in get_playback_info
                                                info = self.emby.get_playback_info(self.item['Id'], self.get_device_profile())
                                              File "/home/osmc/.kodi/addons/plugin.video.emby/resources/lib/read_embyserver.py", line 671, in get_playback_info
                                                'LiveStreamId': None
                                              File "/home/osmc/.kodi/addons/plugin.video.emby/resources/lib/downloadutils.py", line 335, in downloadUrl
                                                raise HTTPException(response.status_code)
                                            HTTPException
                                            -->End of Python script error report<--
12:27:17.843 T:3374314240 WARNING: CPythonInvoker(8, /home/osmc/.kodi/addons/plugin.video.emby.tvshows/default.py): the python script "/home/osmc/.kodi/addons/plugin.video.emby.tvshows/default.py" has left several classes in memory that we couldn't clean up. The classes include: N9XBMCAddon9xbmcaddon5AddonE
12:27:17.856 T:3869242112  NOTICE: EMBY.userclient -> post capabilities
12:27:17.870 T:4079047248   ERROR: Playlist Player: skipping unplayable item: 0, path [plugin://plugin.video.emby.tvshows/8f6fd6355b38ea3bcae06bf5e151e6d7/?dbid=14&mode=play&id=c5210e295c3c65ea46c5a958e4b74457&filename=series.name.S01E01.title.mkv]
12:27:17.956 T:3869242112  NOTICE: EMBY.downloadutils -> ERROR:: === Bad status response: 404 ===
12:27:17.973 T:3869242112  NOTICE: EMBY.downloadutils -> ERROR:: Failed to retrieve the session id:
12:27:33.979 T:3869242112  NOTICE: EMBY.userclient -> post capabilities

Thanks in advance,

Spook

Edited October 13, 2018 by spookmeester

[Angelblue05 4130]

What server version are you running? Also is it possible for you to attach the complete logs instead of snippets. Error 400, I'll need more to find out what the issue could be, thank you.

[spookmeester 2]

Hi, 

 

Emby server version: 3.5.3.0

Ubuntu server: 18.04

 

I attached a zip file with the logs.

 

Thanks!

logs.zip

[Angelblue05 4130]

Hi,

 

Emby server version: 3.5.3.0

Ubuntu server: 18.04

 

I attached a zip file with the logs.

 

Thanks!

Thank you, I will check it out and get back to you on this.

[Angelblue05 4130]

@@Luke

 

I'm not certain about this error. The server throws an error when using playbackinfo, saying value cannot be null. What value? And why now? It works for everyone else using the stable add-on. Can you check the server log attached in post #3.

[Luke 37119]

Make sure you're supplying UserId as part of the PlaybackInfo request body.

[Angelblue05 4130]

The userid is sent with the request. But maybe there's an issue somewhere that I can't see regarding that value. Seems to fail to post capabilities as well which could also be related.

 

@@spookmeester

 

Can you give Emby for Kodi beta a try to see if this issue persists? I would really appreciate it, as I'm getting closer to release a new stable version, it'd be nice to confirm that everything works for you as well.

 

You can find the beta version in the beta repo or installing the dependencies (v0.13) http://kodi.emby.media/Public%20testing/Dependencies/beta/

 

And the addon v 3.1.31a

http://kodi.emby.media/Public%20testing/

Edited October 14, 2018 by Angelblue05

[spookmeester 2]

@@Angelblue05

 

I installed the beta and this works perfect, no more errors! 

 

Thank you for you fast replies and support!