Intermittent freezing during playback

[KnuklZ 0]

Hi,

 

I recently have been noticing frequent freezing during playback.

With some shows, freezing was happening every 5 minutes.

Video would pause for a while, then resume.

 

Server: v 3.5.3.0

Client: v. 1.6.41g

 

I doubt the issue is network related as other streaming apps on the same device are working fine.

 

Just sent debug logs after the picture froze.

 

Thanks!

Edited October 9, 2018 by KnuklZ

[ebr 14949]

Hi.  It is either a network or server end issue simply not delivering the content fast enough.  I would try lowering the in-app quality setting.

10-08 23:48:08.865 24604 24604 D EventLogger: state [231.28, 227.01, window=0, period=0, true, BUFFERING]
10-08 23:48:08.866 24604 24604 I System.out: ******** Exoplayer state change to: true/2

Also, looks like you are using someone else's server so you may want to talk to them.

 

Thanks.

[TheChugz 0]

I did not see this but I posted a topic as well, mine Usta work great now it freezing as well

[jburgess 13]

For me that sounds network related either server end or home end. 

 

I have just made the switch from Plex to Emby and have no issues. 

 

1. If you are a remote user then you may get this issue and if you are using someone else server then they could of simply added more users and their outbound speed is being maxed.

2. The server is transcoding too many things and running out of resources. 

 

Are you in control of the server? I host mine to cut the cord. 

[KnuklZ 0]

Thanks for the responses.

 

The remote server was having issues that have since been resolved,

The stream only freezes on rare occasions now which could be on my end (using Wifi).

I did notice however that when it gets stuck and I rewind by 10 seconds, the video resumes almost immediately.

[Luke 37184]

Thanks for the feedback.