unrealized 1 Posted September 12, 2018 Posted September 12, 2018 App seems to crash / reboot due to memory errors when scrolling through movie / tv library, or changing sorting options. Any way to correct this?
unrealized 1 Posted September 13, 2018 Author Posted September 13, 2018 Hi, what model TV? OLED 55B7A-U, running latest emby app
Luke 40096 Posted September 13, 2018 Posted September 13, 2018 How do you know that it's memory related?
unrealized 1 Posted September 13, 2018 Author Posted September 13, 2018 How do you know that it's memory related? The TV gives an error: "this app will now restart to free up more memory". I do not have any other apps running on the TV, it seems to happen almost immediately if i really scroll down
Luke 40096 Posted September 13, 2018 Posted September 13, 2018 Ok, we need to add virutalized scrolling and then that should take care of this. We are working on it. Thanks.
benjamoomin 3 Posted November 25, 2018 Posted November 25, 2018 I also get the app crash with the memory popup message. "the app will now restart to free up more memory." When this happens to me is during playback so can be very annoying. It often (but not always) occurs during the first couple of minutes of playing something, it crashes so have to go find what I was playing and start again. The app crash can reoccur up to 5 times whilst trying to watch something. I wonder if it's related to the scrolling through the library as I often scan quickly through the library to find what I want to watch, so perhaps the library content is still trying to load everything even when I've started playback. TV model is LG 49UJ635V
benjamoomin 3 Posted November 25, 2018 Posted November 25, 2018 @@Luke that's good to know, any idea on when this may be fixed?
daschef 9 Posted January 19, 2019 Posted January 19, 2019 is it possible to view a library page by page like in the web app? eventually the amount of memory used will decrease?
Luke 40096 Posted January 19, 2019 Posted January 19, 2019 Well what we're working on instead is virtual scrolling.
Mica85 0 Posted September 11, 2021 Posted September 11, 2021 Crashes with Memory Errors When I try to open the channel list on Emby App, the the crash happened and the TV rebooted. Also I am not able to update the channel list. Do you have any idea on how to fix the issue? LG webos TV uk6500 embyserver (1).txt
Luke 40096 Posted September 13, 2021 Posted September 13, 2021 Hi, this should be resolved for the next update to the Emby LG app. Thanks.
Gibber 4 Posted April 6, 2022 Posted April 6, 2022 I am currently using version 1.0.33 of the LG TV app and I am still getting frequent "This app will now restart to free up more memory" notifications when scrolling through picture folders. Is this still under investigation?
Luke 40096 Posted April 7, 2022 Posted April 7, 2022 14 hours ago, Gibber said: I am currently using version 1.0.33 of the LG TV app and I am still getting frequent "This app will now restart to free up more memory" notifications when scrolling through picture folders. Is this still under investigation? Hi, that's odd. We currently have a new update in LG review so please let us know how that compares once available. Thanks.
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