rwinstock 10 Posted September 12, 2018 Share Posted September 12, 2018 Hi Been having a pile of problems with the new Kodi/Emby plugin. Latest problem is an apparent timeout syncing long-running (lots of episodes/seasons) TV shows. Log attached Cheers Rich kodi.log Link to comment Share on other sites More sharing options...
highonascii 43 Posted September 12, 2018 Share Posted September 12, 2018 Try kodi 18 beta2. Sync worked for me Link to comment Share on other sites More sharing options...
rwinstock 10 Posted September 12, 2018 Author Share Posted September 12, 2018 (edited) Cheers for the advice, but no difference - another log attached.... kodi.log Edited September 12, 2018 by rwinstock Link to comment Share on other sites More sharing options...
highonascii 43 Posted September 12, 2018 Share Posted September 12, 2018 Im on pc so maybe thats the difference Link to comment Share on other sites More sharing options...
Angelblue05 4130 Posted September 12, 2018 Share Posted September 12, 2018 (edited) Your server is timing out? Are you able to restart Kodi to continue where you left off, after validating your server is running? When you will update your server to 3.6 that should hopefully stop happening. Your server is either too slow to respond or completely non-responsive. So either don't sync this library and use dynamic plugin or just keep retrying (restarting Kodi) to see if it gets you further each time. Edited September 12, 2018 by Angelblue05 Link to comment Share on other sites More sharing options...
rwinstock 10 Posted September 12, 2018 Author Share Posted September 12, 2018 Server is fine...other kodis ate syncing (kodi 17) and browsing in a web browser is fine. This problem only started with the new 3.1.X plugin Link to comment Share on other sites More sharing options...
Angelblue05 4130 Posted September 12, 2018 Share Posted September 12, 2018 That does not answer my question though... Are you able to restart progress when restarting Kodi and getting further or does it keep crashing on that same season folder. Link to comment Share on other sites More sharing options...
rwinstock 10 Posted September 12, 2018 Author Share Posted September 12, 2018 So the sync won't restart itself. If I try adding the library again, it starts a few shows back from the point of getting stuck...And then stalls at the same point again...the same show 1 Link to comment Share on other sites More sharing options...
Angelblue05 4130 Posted September 12, 2018 Share Posted September 12, 2018 The sync only should restart upon Kodi restart and it will ask you if you want to resume sync. The only thing I can think of is I use a different api for tv shows in the new version and that may be the difference. It is still set to retry to get the server response. Can you provide your server log from that time? Thank you. Link to comment Share on other sites More sharing options...
rwinstock 10 Posted September 12, 2018 Author Share Posted September 12, 2018 Log attached. Multiple attempts during the day - around 20:30 for the last attempt Log.txt Link to comment Share on other sites More sharing options...
Angelblue05 4130 Posted September 12, 2018 Share Posted September 12, 2018 Yeah just as I suspected. Your server is just really slow to returns those queries for some reason. Does this show, Coronation Street, contain a lot of content? Link to comment Share on other sites More sharing options...
rwinstock 10 Posted September 12, 2018 Author Share Posted September 12, 2018 The common factor I believe is not the number of episodes as shows with more downloaded episodes sync. The key is the number of seasons or age. Two shows that caused a blockage had more than 50 seasons but only a few episodes (they've been running for years) a show like Babylon 5 has many times as many episodes but only a few seasons Link to comment Share on other sites More sharing options...
Angelblue05 4130 Posted September 12, 2018 Share Posted September 12, 2018 (edited) Look at the server request: Look at the time it took and that is just to get the seasons... I suspect once you make the switch to server 3.6, this is the type of thing that should resolve itself. There's nothing the add-on could do to fix this. Your server just takes an enormous amount of time (that's 28 minutes btw) to respond here. What I can do is allow the sync to skip this content. 2018-09-12 20:45:40.673 Info HttpServer: HTTP Response 200 to x. Time: 1737153ms. http://x:8096/emby/Shows/5d562c8713b8f0e2af463398777fbb22/Seasons?Fields=Etag&UserId=75603ab5b0554495aa32e7ad56715487 Edited September 12, 2018 by Angelblue05 Link to comment Share on other sites More sharing options...
rwinstock 10 Posted September 12, 2018 Author Share Posted September 12, 2018 (edited) OK - I'll upgrade to 3.6. What I don't get is: 1) Why on the new plugin this is appearing 2) Why is the server so slow? It's a 8 core 32gb machine, and I watched the CPU during the last sync, never got about 20% and only used 500mb of memory - the disks are 15k SAS... R Edited September 12, 2018 by rwinstock Link to comment Share on other sites More sharing options...
Angelblue05 4130 Posted September 12, 2018 Share Posted September 12, 2018 (edited) I don't recommend 3.6 for your production system. It still contains bugs. Only switch right now if you are ready to deal with these. 1 - I'll give you a build that's slightly different, it calls the same api, minus etags. That's the only difference to the previous version. Then you can let me know if the issue persists. 2 - Queries were always a bit slow, but with 3.6 it is lightning fast. plugin.video.emby-3.1.11a.zip Edited September 12, 2018 by Angelblue05 Link to comment Share on other sites More sharing options...
Angelblue05 4130 Posted September 12, 2018 Share Posted September 12, 2018 @@rwinstock Did you see my previous post? Link to comment Share on other sites More sharing options...
rwinstock 10 Posted September 12, 2018 Author Share Posted September 12, 2018 Yea, sorry. I'll install it in the morning and report back 1 Link to comment Share on other sites More sharing options...
rwinstock 10 Posted September 13, 2018 Author Share Posted September 13, 2018 Hi, So mixed results really - it is definitely better, it makes it further each time, but it still keels over after a few shows - I guess it's just going to take a while to complete now. Regards R 1 Link to comment Share on other sites More sharing options...
Angelblue05 4130 Posted September 13, 2018 Share Posted September 13, 2018 Is the library scan on your server still going? If it is, please wait until it is completed. If it's not, provide your server log so Luke can have a look and improve this hopefully. Thank you, keep me posted. Link to comment Share on other sites More sharing options...
rwinstock 10 Posted September 13, 2018 Author Share Posted September 13, 2018 Latest log file attached. Had to downgrade plugin which had autoupdated to v3.1.12 No library scan running on server. I have updated server to 3.6.41 to see what difference this made. kodi.log Log.zip Link to comment Share on other sites More sharing options...
Angelblue05 4130 Posted September 13, 2018 Share Posted September 13, 2018 Why didn't you have to downgrade? Link to comment Share on other sites More sharing options...
rwinstock 10 Posted September 13, 2018 Author Share Posted September 13, 2018 (edited) I downgraded because it appeared slower...I can upgrade again if it has the same workaround you put in my special build? Edited September 13, 2018 by rwinstock 1 Link to comment Share on other sites More sharing options...
Angelblue05 4130 Posted September 13, 2018 Share Posted September 13, 2018 Yes, what I gave you is applied in 3.1.13a. However I will tell you, you'll need to reset your database because with 3.1.12+ I had to change the structure of the Kodi-emby database to accomodate remove events in server 3.6. That's mostly why I wanted you to update. To avoid needing to redo your library in Kodi twice. :/ Link to comment Share on other sites More sharing options...
rwinstock 10 Posted September 13, 2018 Author Share Posted September 13, 2018 Ahh well. That'll teach me to try to be clever! I'll reset.... 1 Link to comment Share on other sites More sharing options...
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