TVHeadEnd on Emby 3.5.2.0 on QNAP: No compatible streams are currently available

[diego.rivera 3]

Hi!

 

I've managed to get Emby to connect to my (fully-working) TVHeadEnd setup, but I can only tune a single channel successfully.  All other channels give me a very strange error of "No compatible streams are currently available" and whatnot.

 

All channels are MPEG2 video, AC3 audio, in an MPEGTS wrapper (i.e. straight from the provider's transmission!).  They work fine in Kodi, the browser (both Chrome and Firefox), VLC (via M3U playlist) and even in Plex (though I'm not happy with the UI and how it ends up working)!

 

The error dump below is what's generated when I try to access the broken channels:

2018-09-11 19:52:43.930 Info HttpServer: HTTP GET http://qnap:8096/emby/Users/045f2dc2eef441f9a968afc0edac2014/Items/c9bcbab3218d556695ea69a488e7ba77. UserAgent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.92 Safari/537.36
2018-09-11 19:52:43.935 Info HttpServer: HTTP Response 200 to 192.168.1.1. Time: 5ms. http://storage.rivera.prv:8096/emby/Users/045f2dc2eef441f9a968afc0edac2014/Items/c9bcbab3218d556695ea69a488e7ba77 
2018-09-11 19:52:43.940 Info HttpServer: HTTP POST http://qnap:8096/emby/Items/c9bcbab3218d556695ea69a488e7ba77/PlaybackInfo?UserId=045f2dc2eef441f9a968afc0edac2014&StartTimeTicks=0&IsPlayback=true&AutoOpenLiveStream=true&MaxStreamingBitrate=140000000. UserAgent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.92 Safari/537.36
2018-09-11 19:52:43.948 Error MediaSourceManager: Error getting media sources
*** Error Report ***
Version: 3.5.2.0
Command line: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system/EmbyServer.dll -programdata /share/CACHEDEV1_DATA/.qpkg/EmbyServer/programdata -ffmpeg /share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffmpeg -ffprobe /share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffprobe -defaultdirectory /share/CACHEDEV1_DATA -updatepackage emby-server-qnap_{version}_x86_64.qpkg
Operating system: Unix 4.2.8.0
64-Bit OS: True
64-Bit Process: True
User Interactive: True
Processor count: 4
Program data path: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/programdata
Application directory: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system
System.NullReferenceException: Object reference not set to an instance of an object.
   at Emby.Server.Implementations.LiveTv.LiveTvManager.GetChannelMediaSources(BaseItem item, CancellationToken cancellationToken)
   at Emby.Server.Implementations.LiveTv.LiveTvMediaSourceProvider.GetMediaSourcesInternal(BaseItem item, ActiveRecordingInfo activeRecordingInfo, CancellationToken cancellationToken)
   at Emby.Server.Implementations.Library.MediaSourceManager.GetDynamicMediaSources(BaseItem item, IMediaSourceProvider provider, CancellationToken cancellationToken)
System.NullReferenceException
   at Emby.Server.Implementations.LiveTv.LiveTvManager.GetChannelMediaSources(BaseItem item, CancellationToken cancellationToken)
   at Emby.Server.Implementations.LiveTv.LiveTvMediaSourceProvider.GetMediaSourcesInternal(BaseItem item, ActiveRecordingInfo activeRecordingInfo, CancellationToken cancellationToken)
   at Emby.Server.Implementations.Library.MediaSourceManager.GetDynamicMediaSources(BaseItem item, IMediaSourceProvider provider, CancellationToken cancellationToken)

All channels are properly listed, the XMLTV guide is properly loaded and parsed (i.e. entries show in both the "shows" list, the "guide" list, and the "channels" list).

 

Any ideas?

 

Thanks!

[Luke 37113]

Hi there, can you please attach the complete emby server log? Thanks !

[diego.rivera 3]

Strangely enough, it fixed itself. I restarted the server just for kicks, and everything started working. I'm guessing whatever went wrong was wholly temporary.

 

I do have a different issue, though: playback from my local movie library is kind choppy, vs. Plex/Kodi where it's perfectly smooth (same network path, Plex on the same Roku that Emby is running on, Kodi on an HTPC that's right next to the Roku).

 

But that's for another post

 

Thanks!

[Luke 37113]

We'd have to look at an example. Please see how to report a media playback issue. thanks !