Freezing Movies

[Joramilea 1]

I was watching my blurays and 4K blurays just fine on my devices.  Then realized my CC I was using for premium died so reinstated my Emby Premium and then the issues seem to start with only movies freezing up on my server.  
It doesn't matter the device.  Computer browser (chrome and E), Fire TV, Ipad app, they all will play then freeze then play then freeze...  I am not computer server swavy and need help figuring this out.  I did find the logs for the servers and can post the logs.  The most current watch attempt today was from a Firetv remote.
 

I tested each movie when I was done ripping it and it plays fine on my computer.  I did not change any settings on my program.  All movies have been ripped with the same settings.  but even my blu movies that were ripped before I had to reinstate my premium freeze up.  Not saying that is the issue, but that is when everything starting messing up.

I am updated 3.5.2.0

emby server is installed on a windows 10 machine

I did re-instate my premium status
Running localhost there is no freezing.

 

please help.  I will do my best to share any information you might also need. 

file 9.7.18.txt

[Happy2Play 8296]

Looks like the server is struggling with transcoding, burning in the dvdsub, as you are only getting about 18 frames per second.

[Joramilea 1]

how do I fix this?  Is it my server computer (it only runs Emby and iTunes) or is it Emby settings?

Edited September 8, 2018 by Joramilea

[Luke 37112]

Try turning off the subtitles and see if that helps. Thanks.

[Joramilea 1]

turn off subtitles when ripping?  I don't watch with them turned on.

[Luke 37112]

Well in this case you had subtitles enabled, and those subtitles needed to be burned in with transcoding. That process may have just been too much for your machine to handle, so that's why i suggested turning them off. Yes of course you could also just not rip them to begin with.

[Joramilea 1]

the file i shared was from my daughter trying to watch that movie in another house.
I do not have subtitiles turned on and I can never remember which movies have english subtitles.  so i only have foreced subtitles to ripp when ripping a movie. I will try to re-rip without sub titles and see what happens.
I use DvDfab for ripping if that matters any.
Is there a better format to ripp to rather then one I use?

[Joramilea 1]

My husband wonders if it's the transcoding of our server computer?
I shut down all subtitle stuff I could find in Emby server settings and the movies still freeze.
I did re-rip one of my movies and it finished as 5.5GB instead of the 8+ the one I did before. And it plays fine.

Is the size of the file an issue as well?  Thanks for the help

[Luke 37112]

Hi, can we look at a new transcoding log without the subtitles? I would like to see the difference compared to the first one. Thanks !

[Joramilea 1]

 sure!  the movies run fine locally on my TV and Roku but when the go out on the WAN is when they stutter

[Joramilea 1]

Ok found one last place I forgot to turn off Subtitles it was under Transcoding.  I turned that off and restarted but I still freeze.
Here is the latest log for MIB3.  I re-ripped it so it had no subtitles not even forced and I changed it to a MKV file which is a lot smaller then the Mp4 I was using.
I can't figure out how to attach a file to this so I will just post the log here.

 

2018-09-12 19:30:54.497
Application version: 3.5.2.0

http://10.0.0.22:8096/emby/videos/03aa73609a9665da4913429551dc8d92/hls1/main/0.ts?DeviceId=F86E2780-DB4B-49CB-AC4C-B854F2DFBA4A&MediaSourceId=03aa73609a9665da4913429551dc8d92&VideoCodec=h264,hevc,mpeg2video&AudioCodec=ac3,mp3,aac&AudioStreamIndex=1&SubtitleStreamIndex=2&VideoBitrate=139552000&AudioBitrate=448000&PlaySessionId=11ce2be1e4b44cdda8b50beadc6a17bd&api_key=80389d19e85f4347bfa92e4c41e3119d&SubtitleMethod=Encode&TranscodingMaxAudioChannels=6&RequireAvc=false&Tag=c6d424db6d2d3ebec33989fa693080e1&SegmentContainer=ts&SegmentLength=3&MinSegments=1&BreakOnNonKeyFrames=True&hevc-profile=Main&TranscodeReasons=VideoProfileNotSupported

{"Protocol":"File","Id":"03aa73609a9665da4913429551dc8d92","Path":"F:\\Movies\\Men  In Black 3 (2012)\\MEN_IN_BLACK_3.theatrical.mkv","Type":"Default","Container":"mkv,webm","Name":"MEN_IN_BLACK_3.theatrical","IsRemote":false,"ETag":"c6d424db6d2d3ebec33989fa693080e1","RunTimeTicks":63503680000,"ReadAtNativeFramerate":false,"IgnoreDts":false,"IgnoreIndex":false,"GenPtsInput":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"RequiresOpening":false,"RequiresClosing":false,"RequiresLooping":false,"SupportsProbing":true,"VideoType":"VideoFile","MediaStreams":[{"Codec":"hevc","ColorTransfer":"bt709","ColorPrimaries":"bt709","ColorSpace":"bt709","TimeBase":"1/1000","CodecTimeBase":"1001/24000","VideoRange":"SDR","DisplayTitle":"4K HEVC","IsInterlaced":false,"BitRate":9655894,"RefFrames":1,"IsDefault":true,"IsForced":false,"Height":2080,"Width":3840,"AverageFrameRate":23.9760246,"RealFrameRate":23.9760246,"Profile":"Main 10","Type":"Video","AspectRatio":"1.85:1","Index":0,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"PixelFormat":"yuv420p10le","Level":150},{"Codec":"ac3","Language":"eng","TimeBase":"1/1000","CodecTimeBase":"1/48000","DisplayTitle":"Eng Dolby Digital 5.1 Default","IsInterlaced":false,"ChannelLayout":"5.1","BitRate":448000,"Channels":6,"SampleRate":48000,"IsDefault":true,"IsForced":false,"Type":"Audio","Index":1,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Level":0},{"Codec":"PGSSUB","Language":"eng","TimeBase":"1/1000","CodecTimeBase":"0/1","DisplayTitle":"Eng","IsInterlaced":false,"IsDefault":false,"IsForced":false,"Type":"Subtitle","Index":2,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Level":0},{"Codec":"PGSSUB","Language":"eng","TimeBase":"1/1000","CodecTimeBase":"0/1","DisplayTitle":"Eng","IsInterlaced":false,"IsDefault":false,"IsForced":false,"Type":"Subtitle","Index":3,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Level":0}],"Formats":[],"Bitrate":9655894,"RequiredHttpHeaders":{}}

User policy for user: EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True

C:\Users\server\AppData\Roaming\Emby-Server\system\ffmpeg.exe -f matroska,webm -i file:"F:\Movies\Men  In Black 3 (2012)\MEN_IN_BLACK_3.theatrical.mkv" -threads 0 -map 0:0 -map 0:1 -codec:v:0 libx264 -filter_complex "[0:2]scale=3840:2080:force_original_aspect_ratio=decrease[sub];[0:0][sub]overlay,scale=trunc(min(max(iw\,ih*dar)\,1920)/2)*2:trunc(ow/dar/2)*2" -pix_fmt yuv420p -preset veryfast -crf 23 -maxrate 19311788 -bufsize 38623576 -x264opts:0 subme=0:me_range=4:rc_lookahead=10:me=dia:no_chroma_me:8x8dct=0:partitions=none -force_key_frames "expr:if(isnan(prev_forced_t),eq(t,t),gte(t,prev_forced_t+3))" -copyts -vsync -1 -codec:a:0 copy -f segment -max_delay 5000000 -avoid_negative_ts disabled -map_metadata -1 -map_chapters -1 -start_at_zero -segment_time 3  -individual_header_trailer 0 -segment_format mpegts -segment_list_type m3u8 -segment_start_number 0 -segment_list "C:\Users\server\AppData\Roaming\Emby-Server\transcoding-temp\953cf1e2a93aef48a399447caf388823.m3u8" -y "C:\Users\server\AppData\Roaming\Emby-Server\transcoding-temp\953cf1e2a93aef48a399447caf388823%d.ts"

ffmpeg version 4.0.1 Copyright (c) 2000-2018 the FFmpeg developers
  built with gcc 7.3.1 (GCC) 20180710
  configuration: --enable-gpl --enable-version3 --enable-sdl2 --enable-bzlib --enable-fontconfig --enable-gnutls --enable-iconv --enable-libass --enable-libbluray --enable-libfreetype --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenjpeg --enable-libopus --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libtheora --enable-libtwolame --enable-libvpx --enable-libwavpack --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxml2 --enable-libzimg --enable-lzma --enable-zlib --enable-gmp --enable-libvidstab --enable-libvorbis --enable-libvo-amrwbenc --enable-libmysofa --enable-libspeex --enable-libxvid --enable-libaom --enable-libmfx --enable-amf --enable-ffnvcodec --enable-cuvid --enable-d3d11va --enable-nvenc --enable-nvdec --enable-dxva2 --enable-avisynth
  libavutil      56. 14.100 / 56. 14.100
  libavcodec     58. 18.100 / 58. 18.100
  libavformat    58. 12.100 / 58. 12.100
  libavdevice    58.  3.100 / 58.  3.100
  libavfilter     7. 16.100 /  7. 16.100
  libswscale      5.  1.100 /  5.  1.100
  libswresample   3.  1.100 /  3.  1.100
  libpostproc    55.  1.100 / 55.  1.100
[matroska,webm @ 000002216b9ae200] Could not find codec parameters for stream 2 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 000002216b9ae200] Could not find codec parameters for stream 3 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
Input #0, matroska,webm, from 'file:F:\Movies\Men  In Black 3 (2012)\MEN_IN_BLACK_3.theatrical.mkv':
  Metadata:
    title           : MEN_IN_BLACK_3.theatrical
    encoder         : libebml v1.3.4 + libmatroska v1.4.5
    creation_time   : 2018-09-11T15:28:58.000000Z
  Duration: 01:45:50.37, start: 0.000000, bitrate: 9655 kb/s
    Chapter #0:0: start 0.000000, end 369.577000
    Metadata:
      title           : (01)00:00:00:000
    Chapter #0:1: start 369.577000, end 687.478000
    Metadata:
      title           : (02)00:06:09:577
    Chapter #0:2: start 687.478000, end 1018.809000
    Metadata:
      title           : (03)00:11:27:478
    Chapter #0:3: start 1018.809000, end 1356.229000
    Metadata:
      title           : (04)00:16:58:809
    Chapter #0:4: start 1356.229000, end 1884.632000
    Metadata:
      title           : (05)00:22:36:229
    Chapter #0:5: start 1884.632000, end 2256.420000
    Metadata:
      title           : (06)00:31:24:632
    Chapter #0:6: start 2256.420000, end 2563.018000
    Metadata:
      title           : (07)00:37:36:420
    Chapter #0:7: start 2563.018000, end 2935.849000
    Metadata:
      title           : (08)00:42:43:018
    Chapter #0:8: start 2935.849000, end 3238.235000
    Metadata:
      title           : (09)00:48:55:849
    Chapter #0:9: start 3238.235000, end 3567.772000
    Metadata:
      title           : (10)00:53:58:235
    Chapter #0:10: start 3567.772000, end 3952.782000
    Metadata:
      title           : (11)00:59:27:772
    Chapter #0:11: start 3952.782000, end 4316.312000
    Metadata:
      title           : (12)01:05:52:782
    Chapter #0:12: start 4316.312000, end 4790.619000
    Metadata:
      title           : (13)01:11:56:312
    Chapter #0:13: start 4790.619000, end 5277.063000
    Metadata:
      title           : (14)01:19:50:619
    Chapter #0:14: start 5277.063000, end 5730.683000
    Metadata:
      title           : (15)01:27:57:063
    Chapter #0:15: start 5730.683000, end 6350.368000
    Metadata:
      title           : (16)01:35:30:683
    Stream #0:0: Video: hevc (Main 10), yuv420p10le(tv, bt709), 3840x2080 [SAR 1:1 DAR 24:13], 23.98 fps, 23.98 tbr, 1k tbn, 23.98 tbc (default)
    Metadata:
      BPS             : 9207136
      BPS-eng         : 9207136
      DURATION        : 01:45:49.343000000
      DURATION-eng    : 01:45:49.343000000
      NUMBER_OF_FRAMES: 152232
      NUMBER_OF_FRAMES-eng: 152232
      NUMBER_OF_BYTES : 7307408441
      NUMBER_OF_BYTES-eng: 7307408441
      _STATISTICS_WRITING_APP: DVDFab 10.2.1.3
      _STATISTICS_WRITING_APP-eng: DVDFab 10.2.1.3
      _STATISTICS_WRITING_DATE_UTC: 2018-09-11 15:28:58
      _STATISTICS_WRITING_DATE_UTC-eng: 2018-09-11 15:28:58
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream #0:1(eng): Audio: ac3, 48000 Hz, 5.1(side), fltp, 448 kb/s (default)
    Metadata:
      BPS             : 448000
      BPS-eng         : 448000
      DURATION        : 01:45:50.368000000
      DURATION-eng    : 01:45:50.368000000
      NUMBER_OF_FRAMES: 198449
      NUMBER_OF_FRAMES-eng: 198449
      NUMBER_OF_BYTES : 355620608
      NUMBER_OF_BYTES-eng: 355620608
      _STATISTICS_WRITING_APP: DVDFab 10.2.1.3
      _STATISTICS_WRITING_APP-eng: DVDFab 10.2.1.3
      _STATISTICS_WRITING_DATE_UTC: 2018-09-11 15:28:58
      _STATISTICS_WRITING_DATE_UTC-eng: 2018-09-11 15:28:58
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream #0:2(eng): Subtitle: hdmv_pgs_subtitle
    Metadata:
      BPS             : 0
      BPS-eng         : 0
      DURATION        : 00:00:00.000000000
      DURATION-eng    : 00:00:00.000000000
      NUMBER_OF_FRAMES: 0
      NUMBER_OF_FRAMES-eng: 0
      NUMBER_OF_BYTES : 0
      NUMBER_OF_BYTES-eng: 0
      _STATISTICS_WRITING_APP: DVDFab 10.2.1.3
      _STATISTICS_WRITING_APP-eng: DVDFab 10.2.1.3
      _STATISTICS_WRITING_DATE_UTC: 2018-09-11 15:28:58
      _STATISTICS_WRITING_DATE_UTC-eng: 2018-09-11 15:28:58
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream #0:3(eng): Subtitle: hdmv_pgs_subtitle
    Metadata:
      BPS             : 0
      BPS-eng         : 0
      DURATION        : 00:00:00.000000000
      DURATION-eng    : 00:00:00.000000000
      NUMBER_OF_FRAMES: 0
      NUMBER_OF_FRAMES-eng: 0
      NUMBER_OF_BYTES : 0
      NUMBER_OF_BYTES-eng: 0
      _STATISTICS_WRITING_APP: DVDFab 10.2.1.3
      _STATISTICS_WRITING_APP-eng: DVDFab 10.2.1.3
      _STATISTICS_WRITING_DATE_UTC: 2018-09-11 15:28:58
      _STATISTICS_WRITING_DATE_UTC-eng: 2018-09-11 15:28:58
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream mapping:
  Stream #0:0 (hevc) -> overlay:main
  Stream #0:2 (pgssub) -> scale
  scale -> Stream #0:0 (libx264)
  Stream #0:1 -> #0:1 (copy)
Press [q] to stop, [?] for help
[matroska,webm @ 000002216b9ae200] sub2video: using 3840x2080 canvas
[libx264 @ 000002216bf36340] using SAR=1/1
[libx264 @ 000002216bf36340] using cpu capabilities: MMX2 SSE2Fast LZCNT
[libx264 @ 000002216bf36340] profile Main, level 4.1
[libx264 @ 000002216bf36340] 264 - core 155 r2901 7d0ff22 - H.264/MPEG-4 AVC codec - Copyleft 2003-2018 - http://www.videolan.org/x264.html - options: cabac=1 ref=1 deblock=1:0:0 analyse=0x1:0 me=dia subme=0 psy=1 psy_rd=1.00:0.00 mixed_ref=0 me_range=4 chroma_me=0 trellis=0 8x8dct=0 cqm=0 deadzone=21,11 fast_pskip=1 chroma_qp_offset=0 threads=6 lookahead_threads=1 sliced_threads=0 nr=0 decimate=1 interlaced=0 bluray_compat=0 constrained_intra=0 bframes=3 b_pyramid=2 b_adapt=1 b_bias=0 direct=1 weightb=1 open_gop=0 weightp=1 keyint=250 keyint_min=23 scenecut=40 intra_refresh=0 rc_lookahead=10 rc=crf mbtree=1 crf=23.0 qcomp=0.60 qpmin=0 qpmax=69 qpstep=4 vbv_maxrate=19311 vbv_bufsize=38623 crf_max=0.0 nal_hrd=none filler=0 ip_ratio=1.40 aq=1:1.00
[segment @ 000002216befe700] Opening 'C:\Users\server\AppData\Roaming\Emby-Server\transcoding-temp\953cf1e2a93aef48a399447caf3888230.ts' for writing
Output #0, segment, to 'C:\Users\server\AppData\Roaming\Emby-Server\transcoding-temp\953cf1e2a93aef48a399447caf388823%d.ts':
  Metadata:
    encoder         : Lavf58.12.100
    Stream #0:0: Video: h264 (libx264), yuv420p, 1920x1040 [SAR 1:1 DAR 24:13], q=-1--1, 23.98 fps, 90k tbn, 23.98 tbc (default)
    Metadata:
      encoder         : Lavc58.18.100 libx264
    Side data:
      cpb: bitrate max/min/avg: 19311000/0/0 buffer size: 38623000 vbv_delay: -1
    Stream #0:1: Audio: ac3, 48000 Hz, 5.1(side), fltp, 448 kb/s (default)
frame=    3 fps=0.0 q=0.0 size=N/A time=00:00:00.22 bitrate=N/A speed=0.358x    
frame=    9 fps=7.6 q=0.0 size=N/A time=00:00:00.44 bitrate=N/A speed=0.378x    
frame=   14 fps=8.0 q=0.0 size=N/A time=00:00:00.70 bitrate=N/A speed=0.404x    
frame=   19 fps=8.2 q=0.0 size=N/A time=00:00:00.96 bitrate=N/A speed=0.416x    
frame=   24 fps=8.3 q=28.0 size=N/A time=00:00:01.21 bitrate=N/A speed=0.418x    
frame=   29 fps=8.4 q=28.0 size=N/A time=00:00:01.47 bitrate=N/A speed=0.427x    
frame=   33 fps=8.1 q=28.0 size=N/A time=00:00:01.50 bitrate=N/A speed=0.371x    
frame=   39 fps=8.4 q=28.0 size=N/A time=00:00:01.72 bitrate=N/A speed=0.374x    
frame=   44 fps=8.5 q=28.0 size=N/A time=00:00:01.95 bitrate=N/A speed=0.377x    
frame=   49 fps=8.6 q=28.0 size=N/A time=00:00:02.20 bitrate=N/A speed=0.386x    
frame=   54 fps=8.6 q=28.0 size=N/A time=00:00:02.46 bitrate=N/A speed=0.393x    
frame=   59 fps=8.6 q=28.0 size=N/A time=00:00:02.72 bitrate=N/A speed=0.399x    
frame=   63 fps=8.6 q=28.0 size=N/A time=00:00:02.72 bitrate=N/A speed=0.371x    
frame=   68 fps=8.6 q=28.0 size=N/A time=00:00:02.94 bitrate=N/A speed=0.374x    
frame=   73 fps=8.7 q=28.0 size=N/A time=00:00:03.20 bitrate=N/A speed=0.38x    
frame=   78 fps=8.7 q=28.0 size=N/A time=00:00:03.45 bitrate=N/A speed=0.384x    
frame=   83 fps=8.7 q=28.0 size=N/A time=00:00:03.71 bitrate=N/A speed=0.389x    
frame=   87 fps=8.6 q=28.0 size=N/A time=00:00:03.74 bitrate=N/A speed=0.371x    
frame=   92 fps=8.7 q=28.0 size=N/A time=00:00:03.96 bitrate=N/A speed=0.374x    
[segment @ 000002216befe700] Opening 'C:\Users\server\AppData\Roaming\Emby-Server\transcoding-temp\953cf1e2a93aef48a399447caf388823.m3u8.tmp' for writing
[segment @ 000002216befe700] Opening 'C:\Users\server\AppData\Roaming\Emby-Server\transcoding-temp\953cf1e2a93aef48a399447caf3888231.ts' for writing
frame=   97 fps=8.7 q=28.0 size=N/A time=00:00:04.22 bitrate=N/A speed=0.378x    
frame=  102 fps=8.7 q=28.0 size=N/A time=00:00:04.48 bitrate=N/A speed=0.38x    
frame=  107 fps=8.7 q=28.0 size=N/A time=00:00:04.73 bitrate=N/A speed=0.384x    
frame=  112 fps=8.7 q=28.0 size=N/A time=00:00:04.73 bitrate=N/A speed=0.366x    
frame=  117 fps=8.7 q=28.0 size=N/A time=00:00:04.96 bitrate=N/A speed=0.368x    
frame=  122 fps=8.7 q=28.0 size=N/A time=00:00:05.21 bitrate=N/A speed=0.371x    
frame=  126 fps=8.7 q=28.0 size=N/A time=00:00:05.47 bitrate=N/A speed=0.376x    
frame=  131 fps=8.7 q=28.0 size=N/A time=00:00:05.72 bitrate=N/A speed=0.379x    
frame=  135 fps=8.6 q=28.0 size=N/A time=00:00:05.76 bitrate=N/A speed=0.366x    
frame=  141 fps=8.7 q=28.0 size=N/A time=00:00:05.95 bitrate=N/A speed=0.366x    
frame=  146 fps=8.7 q=28.0 size=N/A time=00:00:06.20 bitrate=N/A speed=0.368x    
frame=  151 fps=8.7 q=28.0 size=N/A time=00:00:06.46 bitrate=N/A speed=0.371x    
frame=  156 fps=8.7 q=28.0 size=N/A time=00:00:06.72 bitrate=N/A speed=0.373x    
frame=  161 fps=8.7 q=28.0 size=N/A time=00:00:06.94 bitrate=N/A speed=0.374x    
[segment @ 000002216befe700] Opening 'C:\Users\server\AppData\Roaming\Emby-Server\transcoding-temp\953cf1e2a93aef48a399447caf388823.m3u8.tmp' for writing
[segment @ 000002216befe700] Opening 'C:\Users\server\AppData\Roaming\Emby-Server\transcoding-temp\953cf1e2a93aef48a399447caf3888232.ts' for writing
frame=  165 fps=8.6 q=28.0 size=N/A time=00:00:06.97 bitrate=N/A speed=0.365x    
frame=  171 fps=8.6 q=28.0 size=N/A time=00:00:07.20 bitrate=N/A speed=0.364x    
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frame=  180 fps=8.6 q=28.0 size=N/A time=00:00:07.71 bitrate=N/A speed=0.369x    
frame=  185 fps=8.6 q=28.0 size=N/A time=00:00:07.84 bitrate=N/A speed=0.365x    
frame=  191 fps=8.7 q=28.0 size=N/A time=00:00:08.22 bitrate=N/A speed=0.374x    
frame=  194 fps=8.6 q=28.0 size=N/A time=00:00:08.22 bitrate=N/A speed=0.365x    
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[segment @ 000002216befe700] Opening 'C:\Users\server\AppData\Roaming\Emby-Server\transcoding-temp\953cf1e2a93aef48a399447caf388823.m3u8.tmp' for writing
[segment @ 000002216befe700] Opening 'C:\Users\server\AppData\Roaming\Emby-Server\transcoding-temp\953cf1e2a93aef48a399447caf3888233.ts' for writing
frame=  240 fps=8.7 q=28.0 size=N/A time=00:00:10.20 bitrate=N/A speed=0.368x    
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[segment @ 000002216befe700] Opening 'C:\Users\server\AppData\Roaming\Emby-Server\transcoding-temp\953cf1e2a93aef48a399447caf388823.m3u8.tmp' for writing
[segment @ 000002216befe700] Opening 'C:\Users\server\AppData\Roaming\Emby-Server\transcoding-temp\953cf1e2a93aef48a399447caf3888234.ts' for writing
frame=  313 fps=8.7 q=28.0 size=N/A time=00:00:13.21 bitrate=N/A speed=0.366x    
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[segment @ 000002216befe700] Opening 'C:\Users\server\AppData\Roaming\Emby-Server\transcoding-temp\953cf1e2a93aef48a399447caf388823.m3u8.tmp' for writing
[segment @ 000002216befe700] Opening 'C:\Users\server\AppData\Roaming\Emby-Server\transcoding-temp\953cf1e2a93aef48a399447caf3888235.ts' for writing
frame=  381 fps=8.6 q=28.0 size=N/A time=00:00:16.00 bitrate=N/A speed=0.363x    
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[segment @ 000002216befe700] Opening 'C:\Users\server\AppData\Roaming\Emby-Server\transcoding-temp\953cf1e2a93aef48a399447caf388823.m3u8.tmp' for writing
[segment @ 000002216befe700] Opening 'C:\Users\server\AppData\Roaming\Emby-Server\transcoding-temp\953cf1e2a93aef48a399447caf3888236.ts' for writing
frame=  456 fps=8.7 q=28.0 size=N/A time=00:00:19.23 bitrate=N/A speed=0.367x    
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[segment @ 000002216befe700] Opening 'C:\Users\server\AppData\Roaming\Emby-Server\transcoding-temp\953cf1e2a93aef48a399447caf388823.m3u8.tmp' for writing
[segment @ 000002216befe700] Opening 'C:\Users\server\AppData\Roaming\Emby-Server\transcoding-temp\953cf1e2a93aef48a399447caf3888237.ts' for writing
frame=  527 fps=8.7 q=28.0 size=N/A time=00:00:22.24 bitrate=N/A speed=0.368x    
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[segment @ 000002216befe700] Opening 'C:\Users\server\AppData\Roaming\Emby-Server\transcoding-temp\953cf1e2a93aef48a399447caf388823.m3u8.tmp' for writing
[segment @ 000002216befe700] Opening 'C:\Users\server\AppData\Roaming\Emby-Server\transcoding-temp\953cf1e2a93aef48a399447caf3888238.ts' for writing
frame=  599 fps=8.7 q=25.0 size=N/A time=00:00:25.24 bitrate=N/A speed=0.366x    
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[segment @ 000002216befe700] Opening 'C:\Users\server\AppData\Roaming\Emby-Server\transcoding-temp\953cf1e2a93aef48a399447caf388823.m3u8.tmp' for writing
[segment @ 000002216befe700] Opening 'C:\Users\server\AppData\Roaming\Emby-Server\transcoding-temp\953cf1e2a93aef48a399447caf3888239.ts' for writing
frame=  671 fps=8.7 q=28.0 size=N/A time=00:00:28.22 bitrate=N/A speed=0.365x    
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[Joramilea 1]

we may have figured out the issue and its on our end.  Will know in about an hour or so. it's about 8 pm my time

[Happy2Play 8296]

Subtitles burnin transcoding only getting about 8 fps.  And if you disable subtitles does this happen?  User icon-Subtitles-Subtitle Mode-No subtitles

Stream mapping:
  Stream #0:0 (hevc) -> overlay:main
  Stream #0:2 (pgssub) -> scale
  scale -> Stream #0:0 (libx264)
  Stream #0:1 -> #0:1 (copy)

[Joramilea 1]

it seemed that the setting wasn't saving on the computer I was working from.  I am trying something a little different on my server.  I hope it fixes the issue.

[Joramilea 1]

Sorry I haven't responded.  Hubby told me to move everything off the server HDs.  He wants to re-install windows and emby on the server.  Set the HDs up again and then move everything back.
Once that is all done if there is still a freezing issue I will start a new post.  

[Luke 37112]

Thanks for the update.

[Joramilea 1]

I hate to bump up such an old post but my h usband stepped in and helped me fix the emby server.
He installed Linux on the server and reinstalled Emby.  After moving all the movies off and doing away with the raid it seems there are still lagging issues with the movies that I ripped.  BUT I have fixed that issue.  It did seem to be a subtitle issue and the format I was ripping to.

So everything is working well out on the WWW for me.  Thanks for all the help in trying to figure out what was causing my movies to lag.
 

[Luke 37112]

Thanks for the feedback !