video without sound

[otsuzi 0]

Hi

 

I don't know since when, but a specific set of videos are not playing sound on the LG app, but on the web is working just fine.

 

I do remember to watch this videos with sound on previous versions the LG app (maybe a long time ago).

 

I'm using LG app version 1.0.9 (I've tested with 1.0.8 also) and server version 3.5.1.0

 

Filename: Halt_and_Catch_Fire_S01E01_x265_1080p_BluRay_30nama_30NAMA.mkv

 

The server log can be found attached to this post with the name: error_with_halt_and_catch_fire.txt

 

 

The file  "result_from_ffmpeg.txt" has the result from the command ffmpeg -i Halt_and_Catch_Fire_S01E01_x265_1080p_BluRay_30nama_30NAMA.mkv

 

 

 

This information was available at the "stats for nerd"

Playback Info

    Player: HTML Video Player

    Play method: Directy Play

    Protocol: HTTP

    Stream type: Video


Video Info

   Video resolution: 1920x1080


Orginal Media Info

   Container: mkv

   Bitrate: 1.2Mbps

   Video Codec: HEVC Main 10

   Video bitrate: 1.2Mbps

   Audio Codec: OPUS

   Audio Channels: 6

   Audio Sample Rate: 48000Hz

error_with_halt_and_catch_fire.txt

result_from_ffmpeg.txt

Edited August 3, 2018 by otsuzi

[Luke 37272]

Hi there, can you please attach the complete ffmpeg log? this appears to only be a portion of it. Thanks.

[otsuzi 0]

In order to do this report, I've cleaned the whole folder /var/lib/emby/logs.

 

After that, I started the Emby server and played the video for 2 or 3 minutes.

 

After this procedure, the folder "/var/lib/emby/logs" had just this file in attachment (was named emby_server.txt I think).

 

Right now I'm not in front of my pc when I get back to it I will check if this ffmeg log was generated