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XBox One shuffle playback stops on starting next episode


david@teamzona.us

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david@teamzona.us

I have an XBox One and an XBox One X for playback (Windows 10 as the server) that have both started having the same problem within the past few weeks or so. Here's how we can reproduce the problem: Go to Television\Series\Choose a Series, Click "Shuffle". Playback then stops\freezes at the very end of the first episode usually right around when it says "Next Episode will start in 9 seconds" . It will sit there until someone backs out of the app or clicks "Start Now" . We have been using the shuffle for several years when it stopped working a few weeks ago . I think it is either due to an update or possibly something wrong with the algorithm used to determine how to shuffle because we use this feature so much. I couldn't figure out how to clear those counters without resetting all the metadata. 

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