Server shuts down immediately after new update

[extensive 20]

server is now crashing as well.  sent luke pm w/ log

[Luke 37090]

Is there anything in windows event viewer? Is windows fully up to date?

[extensive 20]

Is there anything in windows event viewer? Is windows fully up to date?

nothing in event viewer and im installing an update right now

2018-07 Cumulative Update for Windows 10 Version 1803 for x64-based Systems (KB4345421)

[extensive 20]

Is there anything in windows event viewer? Is windows fully up to date?

also what did you do from the last beta to the prod build?  the last beta was working fine for me. 

[Luke 37090]

Not really much of anything, but I suppose if you go back to that last beta and confirm things are still fine there, then that would be useful info. Thanks.

[Trevor68 48]

Cool, how do we do that, just change to beta channel?

[Luke 37090]

Cool, how do we do that, just change to beta channel?

 

No, i haven't seen a crash from you, so there's no evidence anything will change. How much time are you giving it? Your log only covers three minutes. Have you tried just giving it more time to see if the scan finishes? thanks.

[space2001 18]

Yes I gave it since last night and nothing, server shows in task manager but I can not connect. Last log stops at 1:35pm and nothing since then.

 

Attached is the log

embyserver.txt

[Trevor68 48]

No, i haven't seen a crash from you, so there's no evidence anything will change. How much time are you giving it? Your log only covers three minutes. Have you tried just giving it more time to see if the scan finishes? thanks.

 

Hence why I posted in the other topic, as I do not have a crash problem at all. It's now been three days with no media centre so I'm pretty close to saying goodbye to years worth of history here (member since MB2) and just giving up.

 

What I do have is a server that now takes 16 minutes to run a scan vs 4 mins prior to this update, on a PC where the SOLE change was the server update. The server now also cannot do anything during the scan it is just totally unresponsive until the scan finishes.

[kuebs 6]

I uninstalled all plugins and tried to reinstall all the ones I had.  I did not have game browser, but this seems to keep Emby server running.   Reinstalling plugins was surprisingly difficult and the box seems to stutter a lot now, perhaps it is reinitializing all plugin and their data, but I do have it running now, so I suppose I shouldn't complain.

 

I guess I need to watch the server over the next few days and see if it settles down, after it finishes rescanning and downloading metadata.

[Luke 37090]

What did you find difficult about installing the plug-ins? Feedback is welcome. Thanks.

[space2001 18]

still nothing for me any help would be great-full 3 days now and I can't watch my media  

[Trevor68 48]

Attaching log of server where it gets stuck at 86% during the scan for awhile. This of course is after removing 4 old plugins and 30gig of music.

 

 

embylog.txt

[Happy2Play 8292]

Attaching log of server where it gets stuck at 86% during the scan for awhile. This of course is after removing 4 old plugins and 30gig of music.

 

The percentage can be deceiving on occasion. Can you see in your log media still being processed?

[Luke 37090]

Attaching log of server where it gets stuck at 86% during the scan for awhile. This of course is after removing 4 old plugins and 30gig of music.

 

This log shows the library scan completing successfully several times. Are you sure this is the right one?

[Luke 37090]

still nothing for me any help would be great-full 3 days now and I can't watch my media  

 

Sorry did you answer the questions from earlier about anything showing up in windows event viewer, and windows being up to date?

[Trevor68 48]

Well it was the latest log that I copied while the server was saying 86% I can grab some older ones if that helps

[grid-hibiscus-pancake 6]

I've been having same weird issue server just quits.

I am running in docker.

Emby: Version 3.5.0.0

 

44TB of media files

 

The server was scanning the library and stuck on 90% or so.

I was watching the long and finally caught it when it exited:

I am not sure if the following will help or not:

2018-07-20T04:03:06.061682277Z [matroska,webm @ 0x1d7eb40] EBML header parsing failed
2018-07-20T04:03:06.062274878Z file:/media/tv/Dead Like Me/Season 02/Dead.Like.Me.S02E09.Be.Still.My.Heart.mkv: Invalid data found when processing input
2018-07-20T04:03:06.225229175Z ffprobe version 4.0.1 Copyright (c) 2007-2018 the FFmpeg developers
2018-07-20T04:03:06.225269180Z   built with gcc 6.3.0 (crosstool-NG crosstool-ng-1.23.0)
2018-07-20T04:03:06.225275082Z   configuration: --enable-cross-compile --cross-prefix=x86_64-pc-linux-gnu- --cc=x86_64-pc-linux-gnu-gcc --cxx=x86_64-pc-linux-gnu-g++ --arch=x86_64 --prefix=/home/embybuilder/Buildbot-master/x64/ffmpeg-x64/staging --pkg-config=pkg-config --disable-doc --disable-ffplay --disable-xlib --enable-fontconfig --enable-gnutls --enable-gpl --enable-iconv --enable-libass --enable-libfreetype --enable-libfribidi --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libwebp --enable-libx264 --enable-libzvbi --enable-version3 --extra-libs='-ldl -lexpat -lfreetype -lfribidi -lfontconfig -liconv -lpng -luuid -lz -lvorbis -logg -lnettle -lhogweed -lgmp -laddns-samba4 -lasn1util-samba4 -lauthkrb5-samba4 -lCHARSET3-samba4 -lcliauth-samba4 -lcli-cldap-samba4 -lcli-ldap-common-samba4 -lcli-nbt-samba4 -lcli-smb-common-samba4 -lcom_err -lcommon-auth-samba4 -ldbwrap-samba4 -ldcerpc-binding -ldcerpc-samba-samba4 -lflag-mapping-samba4 -lgenrand-samba4 -lgensec-samba4 -lgse-samba4 -lgssapi_krb5 -llibcli-lsa3-samba4 -llibsmb-samba4 -linterfaces-samba4 -liov-buf-samba4 -lk5crypto -lkrb5 -lkrb5samba-samba4 -lkrb5support -lldb -lldbsamba-samba4 -lmessages-dgm-samba4 -lmessages-util-samba4 -lmsghdr-samba4 -lmsrpc3-samba4 -lndr -lndr-krb5pac -lndr-nbt -lndr-samba-samba4 -lndr-standard -lreplace-samba4 -lsamba-cluster-support-samba4 -lsamba-credentials -lsamba-debug-samba4 -lsamba-errors -lsamba-hostconfig -lsamba-modules-samba4 -lsamba-security-samba4 -lsamba-sockets-samba4 -lsamba-util -lsamba3-util-samba4 -lsamdb -lsamdb-common-samba4 -lsecrets3-samba4 -lserver-id-db-samba4 -lserver-role-samba4 -lsmbconf -lsmbd-shim-samba4 -lsmb-transport-samba4 -lsocket-blocking-samba4 -lsys-rw-samba4 -ltalloc -ltalloc-report-samba4 -ltdb -ltdb-wrap-samba4 -ltevent -ltevent-util -ltime-basic-samba4 -lutil-cmdline-samba4 -lutil-reg-samba4 -lutil-setid-samba4 -lutil-tdb-samba4 -lwbclient -lwinbind-client-samba4 -ldrm' --target-os=linux --enable-shared --disable-static --enable-libsmbclient --enable-cuda --enable-cuvid --enable-nvenc --enable-vaapi
2018-07-20T04:03:06.225295307Z   libavutil      56. 14.100 / 56. 14.100
2018-07-20T04:03:06.225420634Z   libavcodec     58. 18.100 / 58. 18.100
2018-07-20T04:03:06.225429142Z   libavformat    58. 12.100 / 58. 12.100
2018-07-20T04:03:06.225432116Z   libavdevice    58.  3.100 / 58.  3.100
2018-07-20T04:03:06.225435004Z   libavfilter     7. 16.100 /  7. 16.100
2018-07-20T04:03:06.225437819Z   libswscale      5.  1.100 /  5.  1.100
2018-07-20T04:03:06.225440624Z   libswresample   3.  1.100 /  3.  1.100
2018-07-20T04:03:06.225443458Z   libpostproc    55.  1.100 / 55.  1.100
2018-07-20T04:03:06.296303987Z [matroska,webm @ 0xea1b40] Format matroska,webm detected only with low score of 1, misdetection possible!
2018-07-20T04:03:06.296336505Z [matroska,webm @ 0xea1b40] Read error at pos. 1 (0x1)
2018-07-20T04:03:06.296340933Z [matroska,webm @ 0xea1b40] EBML header parsing failed
2018-07-20T04:03:06.297769240Z file:/media/tv/Dead Like Me/Season 02/Dead.Like.Me.S02E15.Haunted.mkv: Invalid data found when processing input
2018-07-20T04:05:11.786591528Z s6-svscanctl: fatal: unable to control /var/run/s6/services: supervisor not listening
2018-07-20T04:05:11.788111973Z [cont-finish.d] executing container finish scripts...
2018-07-20T04:05:11.788812073Z [cont-finish.d] done.
2018-07-20T04:05:11.789042992Z [s6-finish] syncing disks.
2018-07-20T04:05:12.366696571Z [s6-finish] sending all processes the TERM signal.
2018-07-20T04:05:15.375784659Z [s6-finish] sending all processes the KILL signal and exiting.

Edited July 20, 2018 by grid-hibiscus-pancake

[cowsr4eating 0]

nothing in event viewer and im installing an update right now

2018-07 Cumulative Update for Windows 10 Version 1803 for x64-based Systems (KB4345421)

FWIW I'm running the 2017-06 Cumulative Update for Windows 10 Version 1803 for x64-based Systems (KB4284835) and no issues on this build of Emby.  

 

It's a Hyper-V VM dedicated to running Emby and a handful of plug-ins.  Other than the crap Windows installs no additional apps installed.  Almost 6TB of media.  No music, just movies and TV series.  

[Trevor68 48]

some more logs, I'm not sure if "server now runs like a dog" is an actual error though.

latest.txt

older.txt

[Luke 37090]

If you could try the beta release on the website - 3.6.0.1, that would be helpful. If you notice improvement then we'll package some of the changes into a 3.5.1 stable release. Thanks.

[Trevor68 48]

had a crack, the beta will not install because of a backup error, also oddly I cannot shutdown the server, not even end task will kill it.

[space2001 18]

Sorry did you answer the questions from earlier about anything showing up in windows event viewer, and windows being up to date?

 

 

Yup Nothing in event viewer and windows is up to date

[pgriffith 65]

FYI, guys, it wasn't gamebrowser causing mine to crash (not installed) but TV Theme Songs, which I notice is no longer available in the catalogue. I assume it's going to be updated at some point?

[space2001 18]

Sorry did you answer the questions from earlier about anything showing up in windows event viewer, and windows being up to date?

 

 

I did another event log viewer and found this

 

The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID 

{D63B10C5-BB46-4990-A94F-E40B9D520160}

 and APPID 

{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}

 to the user bailey-PC\bailey SID (S-1-5-21-1220945431-1361847375-3030985146-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.