"Not eligible for DirectPlay/DirectStream due to unsupported subtitles"

[TheTabman 4]

Greetings,

 

I'm trying to play a 10bit h264 Flac mkv video file with external ASS subtitles on my (relatively new and still shiny) Vero4k with OSMC/Kodi.

The Kodi add-on and Emby Server are up-to-date, and my Emby server is some old Win7 dual core intel CPU with 4GB.

 

The files in question is "s01e0 - Chou Kousoku Galvion - 01 [720p] [ARR].mkv" and "s01e0 - Chou Kousoku Galvion - 01 [720p] [ARR].eng.ass".
If I copy these two files onto the Vero4k I can directly play them, albeit in software but without any problems or stuttering.

If try to play the video file with the emby add-on, it needs to be transcoded. And when my little server tries to transcode such a 720p video file, not only does the picture quality suffer majorly, but it also comes with stuttering and occasional 1-5 seconds breaks. And that makes me sad

Quote from the [deleted log] file:

 

2018-06-24 21:36:14.633 Info HttpServer: HTTP POST http://192.168.0.103:8096/emby/Items/3a9db06cd621d91fa6137da3a656c2a0/PlaybackInfo. UserAgent: Emby-Kodi (3.0.31)
2018-06-24 21:36:14.633 Info App: User policy for MediaServer_Admin. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
2018-06-24 21:36:14.633 Info App: Not eligible for DirectPlay due to unsupported subtitles
2018-06-24 21:36:14.633 Info App: Not eligible for DirectStream due to unsupported subtitles
2018-06-24 21:36:14.633 Info App: Profile: Kodi, Path: \\MEDIASERVER\D Film\Japan\Anime Series UNKNOWN\Super High Speed Galvion\Season 01\s01e0 - Chou Kousoku Galvion - 01 [720p] [ARR].mkv, isEligibleForDirectPlay: False, isEligibleForDirectStream: False
2018-06-24 21:36:14.633 Info App: RemoteClientBitrateLimit: 5000000, RemoteIp: 192.168.0.100, IsInLocalNetwork: True
2018-06-24 21:36:14.633 Info App: Not eligible for DirectPlay due to unsupported subtitles
2018-06-24 21:36:14.633 Info App: Not eligible for DirectStream due to unsupported subtitles
2018-06-24 21:36:14.633 Info App: Profile: Kodi, Path: \\MEDIASERVER\D Film\Japan\Anime Series UNKNOWN\Super High Speed Galvion\Season 01\s01e0 - Chou Kousoku Galvion - 01 [720p] [ARR].mkv, isEligibleForDirectPlay: False, isEligibleForDirectStream: False
2018-06-24 21:36:14.633 Info App: RemoteClientBitrateLimit: 5000000, RemoteIp: 192.168.0.100, IsInLocalNetwork: True
2018-06-24 21:36:14.633 Info App: Not eligible for DirectPlay due to unsupported subtitles
2018-06-24 21:36:14.633 Info App: Not eligible for DirectStream due to unsupported subtitles
2018-06-24 21:36:14.633 Info App: Profile: Kodi, Path: \\MEDIASERVER\D Film\Japan\Anime Series UNKNOWN\Super High Speed Galvion\Season 01\s01e0 - Chou Kousoku Galvion - 01 [720p] [ARR].mkv, isEligibleForDirectPlay: False, isEligibleForDirectStream: False
2018-06-24 21:36:14.633 Info App: RemoteClientBitrateLimit: 5000000, RemoteIp: 192.168.0.100, IsInLocalNetwork: True

 

What can I do to make it play on my Vero4k box without copying it first onto it?

 

Thanks in advance

Edited June 27, 2018 by TheTabman

[Luke 37272]

We'll see what @@Angelblue05 thinks. Thanks.

[Angelblue05 4130]

Can you provide your Kodi log capturing playback? Thank you

[TheTabman 4]

Here's the Kodi Log: kodi_25.06.00-43.log

 

If you search for "Galvion" you should first find the part when the video was started (and transcoded) with the Emby add-on, around line 239.

 

Later at line 357 I played the same files directly from /home/osmc/TV Shows/.

 

Also just in case this is only a malformed subtitle (though I had a quick look at it and couldn't see any problems) file here's the ASS file: s01e0 - Chou Kousoku Galvion - 01 720p ARR.eng.zip

 

And I forgot this to mention in my previous post, but this is the first time I have this problem with my new Vero4k box. All other 8bit and 10bit x264 or HEVC videos with ASS subtitles that I tried can be streamed directly from the Emby server without the need for transcoding.

 

Hope this helps and thanks for the effort @@Angelblue05 .

Edited June 24, 2018 by TheTabman

[Angelblue05 4130]

I think this is not working because of the device profile sent by the add-on. Let me see what I can do to fix this.

Edited June 24, 2018 by Angelblue05

[Angelblue05 4130]

@@TheTabman

 

Can you try this build? Install from zip in kodi, over your current install. Let me know if it's any better.

plugin.video.emby-3.0.31a.zip

Edited June 25, 2018 by Angelblue05

[TheTabman 4]

Thanks, now the Emby add-on plays the file without transcoding

 

And what do you think, should I try to make the people over at the OSMC forum aware of this? And if so, what exactly should I tell them?

 

Thanks again @@Angelblue05 , your work is much appreciated.

Edited June 25, 2018 by TheTabman

[Angelblue05 4130]

Thank you, glad it is working now. I'll be posting a new build to the repository later today when I have a bit of time.