JoshAnt1986 0 Posted June 21, 2018 Share Posted June 21, 2018 Hello, I run two roku devices, one locally and one remotely which keep transcoding due to subtitles not being compatible. Is there a way to make roku not automatically choose any subtitles per say? Or do I need to delete them with some program out of the .mkv Oddly enough the subtitles work on Plex and don't transcode not sure why Emby has this issue I do not believe it's a roku issue. Link to comment Share on other sites More sharing options...
Happy2Play 8296 Posted June 21, 2018 Share Posted June 21, 2018 You could disable them all together per user. Log into web app with admin user and go to Dashboard-Users-select the user with subtitle issues-click "Edit this user's profile, image and personal preferences."-Subtitles-Subtitle mode- and change to no subtitles, or look at the options available. Link to comment Share on other sites More sharing options...
Luke 37112 Posted June 21, 2018 Share Posted June 21, 2018 Hi, can we look at an example? please attach the information requested in how to report a media playback issue. thanks ! Link to comment Share on other sites More sharing options...
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