snodrog742 Posted June 11, 2018 Share Posted June 11, 2018 Ever since v1.2.10 when searching for any items it only stays at "Searching..." and never returns results. Web and Roku work fine. Will grab server logs later after server quiets down if needed. Link to comment Share on other sites More sharing options...
corey Posted June 11, 2018 Share Posted June 11, 2018 Hi @@snodrog742 -- I just went through all the search screens on the app and in my setup it returned results just fine. If you can grab the server logs that'd be great. Thanks! Link to comment Share on other sites More sharing options...
snodrog742 Posted June 11, 2018 Author Share Posted June 11, 2018 (edited) Server logs attached. Log-4.txt Edited June 11, 2018 by snodrog742 Link to comment Share on other sites More sharing options...
ebr Posted June 11, 2018 Share Posted June 11, 2018 If you do that exact same search with the web app, can you show us what is returned? Link to comment Share on other sites More sharing options...
snodrog742 Posted June 11, 2018 Author Share Posted June 11, 2018 Link to comment Share on other sites More sharing options...
ebr Posted June 11, 2018 Share Posted June 11, 2018 What is the text under the show that we can't see? Link to comment Share on other sites More sharing options...
snodrog742 Posted June 11, 2018 Author Share Posted June 11, 2018 Link to comment Share on other sites More sharing options...
ebr Posted June 11, 2018 Share Posted June 11, 2018 Okay, and you are doing this search from the app home screen, correct? Does it work if you do it within one of the libraries? Link to comment Share on other sites More sharing options...
snodrog742 Posted June 11, 2018 Author Share Posted June 11, 2018 Okay, and you are doing this search from the app home screen, correct? Does it work if you do it within one of the libraries? Home screen of Emby, correct. Searching within "Movies" appears to work correctly. Link to comment Share on other sites More sharing options...
ebr Posted June 11, 2018 Share Posted June 11, 2018 Okay, so, now can you try that search inside each of your libraries and see which one(s) fail? My guess is going to be Live TV - or, maybe, Music... Link to comment Share on other sites More sharing options...
snodrog742 Posted June 11, 2018 Author Share Posted June 11, 2018 Okay, so, now can you try that search inside each of your libraries and see which one(s) fail? My guess is going to be Live TV - or, maybe, Music... Multiple fail as in they sit at "Searching.." rather than returning "No results found" Anime, Documentary TV Shows, Kids TV Shows, Music, TV Series.... only about 4 sections actually worked. Link to comment Share on other sites More sharing options...
snodrog742 Posted June 16, 2018 Author Share Posted June 16, 2018 Any news on this? Link to comment Share on other sites More sharing options...
corey Posted June 16, 2018 Share Posted June 16, 2018 @@snodrog742 — I’ve tried a number of different scenarios on my setup to try and repeat this but I haven’t been able to. We’re still looking at ways we can possibly get additional information to troubleshoot this. Do you happen to own a Mac? There are logs on the device itself that may prove useful. Link to comment Share on other sites More sharing options...
ebr Posted June 16, 2018 Share Posted June 16, 2018 If your server is setup properly for external access, you could create a user for either corey or me (ebr) using Connect and we could try reproducing under the debugger. Link to comment Share on other sites More sharing options...
snodrog742 Posted June 17, 2018 Author Share Posted June 17, 2018 @@snodrog742 — I’ve tried a number of different scenarios on my setup to try and repeat this but I haven’t been able to. We’re still looking at ways we can possibly get additional information to troubleshoot this. Do you happen to own a Mac? There are logs on the device itself that may prove useful. I do own a Mac but is working fine on it. If your server is setup properly for external access, you could create a user for either corey or me (ebr) using Connect and we could try reproducing under the debugger. Who would you prefer to be sent to? Link to comment Share on other sites More sharing options...
corey Posted June 17, 2018 Share Posted June 17, 2018 @@snodrog742 — Send it to me please. Thanks! Link to comment Share on other sites More sharing options...
corey Posted June 18, 2018 Share Posted June 18, 2018 @@snodrog742 -- I've found the issue and have submitted a fix. We'll let you know when it's released. Link to comment Share on other sites More sharing options...
Solution corey Posted June 18, 2018 Solution Share Posted June 18, 2018 @@snodrog742 -- We just pushed a new version (1.2.12). If you force close the app and restart it the searching issues should be resolved. 1 Link to comment Share on other sites More sharing options...
snodrog742 Posted June 19, 2018 Author Share Posted June 19, 2018 @@corey everything seems to be working. Thank you. Link to comment Share on other sites More sharing options...
corey Posted June 19, 2018 Share Posted June 19, 2018 That's great to hear @@snodrog742! Link to comment Share on other sites More sharing options...
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