ambrdrake 0 Posted May 25, 2018 Share Posted May 25, 2018 Got a strange problem: when I browse my Emby video media via DLNA all .m2ts files are missing. No such problems when using an Emby client or the web browser. This happens with all DLNA clients I tried: a Sony BDP-S6700 Blu-ray player, an LG WebOS TV and VLC on a Windows PC. For example, the log will have this line when I use VLC: 2018-05-24 22:12:21.991 Info UpnpContentDirectory: Profile: Generic Device, Path: \\atlas\Multimedia\Videos\Demos\BBC Motion Gallery - In Full Bloom.m2ts, isEligibleForDirectPlay: True, isEligibleForDirectStream: True yet this file is not in the listing. Tried this with Emby 3.4.1.0 installed on a QNAP NAS, and running as the portable version on Windows 10. Does anyone have an idea how I can troubleshoot this issue? Thanks in advance for any help. Link to comment Share on other sites More sharing options...
Luke 37248 Posted May 31, 2018 Share Posted May 31, 2018 hi @@ambrdrake, do some files appear, or none at all? Link to comment Share on other sites More sharing options...
ambrdrake 0 Posted May 31, 2018 Author Share Posted May 31, 2018 Hi Luke, in this particular library, all .mkv files are listed, all .m2ts are missing. How does Emby determine whether a file is to be offered to the DLNA client or not? I'm trying to understand how the DLNA profile works but I'm having a hard time finding any kind of documentation to help with that... I'm using VLC on my Windows 10 PC to diagnose the issue. Looks like Emby is using the 'Default' profile when VLC connects. What is the role of "<ProtocolInfo>" in the profile? Link to comment Share on other sites More sharing options...
Luke 37248 Posted June 1, 2018 Share Posted June 1, 2018 I think the issue is that the TV is not showing videos it thinks it can't play. Link to comment Share on other sites More sharing options...
ambrdrake 0 Posted June 1, 2018 Author Share Posted June 1, 2018 I don't think that's the case: any of the devices I mentioned list the missing files just fine if I browse to the QNAP DLNA server or Plex... but I'd rather use Emby instead. Is there some filtering done by Emby before the media list is presented to the DLNA client? If so, what setting in the profile controls that? Link to comment Share on other sites More sharing options...
Luke 37248 Posted June 4, 2018 Share Posted June 4, 2018 Right, what I mean is that Emby Server is not displaying them in a format that the TV likes, and therefore the TV is hiding them. That is my best guess at least. Are these devices supposed to be able to direct play the m2ts, or do they need transcoding? Link to comment Share on other sites More sharing options...
ambrdrake 0 Posted June 5, 2018 Author Share Posted June 5, 2018 Makes sense. Yes, all three (Sony BDP-S6700, LG 65B6P and VLC) can direct-play these files. Nothing particularly special about the media: Link to comment Share on other sites More sharing options...
Luke 37248 Posted June 5, 2018 Share Posted June 5, 2018 Well vlc should be using the default profile, so at this point i don't have much explanation for why it wouldn't display those files. What device is vlc on? Link to comment Share on other sites More sharing options...
Luke 37248 Posted June 5, 2018 Share Posted June 5, 2018 I will add it to the LG profile so that it can direct play, but it's already in our sony 2016 bluray player profile. Link to comment Share on other sites More sharing options...
Luke 37248 Posted June 5, 2018 Share Posted June 5, 2018 Are there any other kinds of files that are not showing up? Link to comment Share on other sites More sharing options...
ambrdrake 0 Posted June 5, 2018 Author Share Posted June 5, 2018 Well vlc should be using the default profile, so at this point i don't have much explanation for why it wouldn't display those files. What device is vlc on? I use VLC on Windows 10 (vlc-3.0.2-win32.exe from videolan.org) As far as I can tell, only .m2ts files are missing. Here's a another example: Is there a place I could upload these two files for you to test? They are ~110MB and 224MB in size. I turned on the debug logging; would the reason why it's not listing these files show up in the logs? Link to comment Share on other sites More sharing options...
Luke 37248 Posted June 6, 2018 Share Posted June 6, 2018 Sure, if you could upload one to something like dropbox or google drive that would be great. thanks. Link to comment Share on other sites More sharing options...
ambrdrake 0 Posted June 7, 2018 Author Share Posted June 7, 2018 Ok, I'll PM you the link to the first file. Let me know if you want me to upload the second as well. Link to comment Share on other sites More sharing options...
Luke 37248 Posted June 7, 2018 Share Posted June 7, 2018 Great, thanks. Link to comment Share on other sites More sharing options...
Luke 37248 Posted June 7, 2018 Share Posted June 7, 2018 Ok, I've got it worked out, thanks. Link to comment Share on other sites More sharing options...
ambrdrake 0 Posted June 8, 2018 Author Share Posted June 8, 2018 Great! Glad I could help out. Is it a configuration issue, or does it require a code change? Link to comment Share on other sites More sharing options...
Luke 37248 Posted June 8, 2018 Share Posted June 8, 2018 It is a code change. Link to comment Share on other sites More sharing options...
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