ebr 15681 Posted July 9, 2020 Posted July 9, 2020 Hi. Make sure they haven't turned off the "Are you still watching" option. The Roku is the one device that causes the most problems with this because, due to how the OS on the device is designed, if you just shut our app down or turn off the device with playback going, there is absolutely no way for the app to tell the server that happened.
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now