hgewald 8 Posted April 27, 2018 Posted April 27, 2018 Hello, several of the movies I play on my old Sony Bravia via DLNA develop a sound offset during playback. Not all of them, but a considerable number. I mean that picture and sound divert and it is getting worse the longer the movie plays. Any thought why this happens? The files are intact, if I play them on the new Samsung (not using DLNA) they work fine. Thanks H.
hgewald 8 Posted April 27, 2018 Author Posted April 27, 2018 Yes it is just the normal TV. The video and the audio sequence are getting out of sync. Hwich is very annoying as it is impossible to watch the movie if the voice lags behind a couple of seconds...
Luke 38831 Posted April 27, 2018 Posted April 27, 2018 I wonder if the bitrate is too high and the tv just can't keep up with the data.
hgewald 8 Posted April 27, 2018 Author Posted April 27, 2018 how can I check the bitrate? Interestingly: if I watch a whole series, some episodes have this problem and some do not. Weird...
Luke 38831 Posted April 27, 2018 Posted April 27, 2018 did all of the episode files come from the same place? The bitrate is displayed in the media info in the web app detail screen.
hgewald 8 Posted April 29, 2018 Author Posted April 29, 2018 I checked. All the same source. Bitrate: 192 kbps. As all episodes are 192 kbps this cannot be the source of the problem, right?
Luke 38831 Posted April 29, 2018 Posted April 29, 2018 Right, probably not. I'm not quite sure what it might be at the moment.
hgewald 8 Posted April 29, 2018 Author Posted April 29, 2018 Anything I can do to help locating the problem? It is actually really annoying as we use this functionality on the Sony a lot Thanks H.
hgewald 8 Posted April 30, 2018 Author Posted April 30, 2018 I can check - where do I find this information?
Luke 38831 Posted April 30, 2018 Posted April 30, 2018 Please attach the information requested in how to report a media playback issue. thanks !
hgewald 8 Posted May 4, 2018 Author Posted May 4, 2018 What do you mean, I do not understand the question. Do I need to configure the DLNA in a specific way?
Luke 38831 Posted May 4, 2018 Posted May 4, 2018 I'm just wondering if the TV should support that file natively without any conversion.
hgewald 8 Posted May 4, 2018 Author Posted May 4, 2018 I must admit I lack the technical abilities to answer that question All I do is to switch to DLNA and chose the emby server. Then everything runs smoothely even on the old Sony Bravia. This is actually the reason why I switched from PLEX to emby as PLEX does not support the old models anymore and I am not willing to throw away a prefectly functional TV. However, since the big update I have the sound offset rpoblem with many files I want to watch.
hgewald 8 Posted May 4, 2018 Author Posted May 4, 2018 no, unfortunatley not (probably too lold) But it plays most other parts of the series without problems. in this case 2 out fo 15 epsiodes have the offset problem. The others run fine..
Luke 38831 Posted May 4, 2018 Posted May 4, 2018 Ok unfortunately I don't know what the answer is and it will be difficult for me to determine without having one of these models for testing. The reason I was asking if it should direct play is because if the TV can direct play it, then this could potentially resolve it.
hgewald 8 Posted May 4, 2018 Author Posted May 4, 2018 How can I find out if the TV supports direct play?
Luke 38831 Posted May 4, 2018 Posted May 4, 2018 Check the supported media formats of the TV and compare that to the video file.
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