Cancelling TV Stream Before Playback Begins

[tekman13 0]

So latest version of the App, latest Fire TV square HW

 

Go to live tv —> Guide

choose a channel

click Tune to channel

While the circle is spinning, click back to get to the guide

Click back to get to the live TV screen

 

...and...

 

Live TV audio starts playing in the background. No way to stop. Anyway he else notice this?

 

This came up most frequently with auto-login, startup at live tv. It happens regardless of startup settings, though.

[tekman13 0]

Additional clarification to the process:

 

Process:

 

Select Live TV

Select TV Guide

Select a Channel/Program

Select Tune to Channel

See the circle

As soon as the channel/program info pops up at the bottom of the screen, but before video starts playing back, click back.

 

Result:

Display goes back to the guide, but live TV audio plays in the background.

If you try to Tune to another channel, I get either: 1) an Error “Unable to Tune to channel at this time. There may not be a tuner available.” 2) Infinite spinning circle, then a “Too many errors. Giving up.” error.

 

Additional system info:

 

Core i7-7700

16GB Ram

256 GB Intel SSD OS HD

2 TB WD internal storage HD

 

Additional Tuner info:

 

2xHDHomeRun Connect boxes (4 total tuners)

[Fratopolis 62]

Happens, or I should say it did happen to me and my mom both. I just wait until the channel loads always now until I back out to select a different one. I noticed this over a year ago and so did my mom on hers. I never mentioned it though as just waiting for it to load was an easy fix.

Edited April 14, 2018 by Fratopolis

[Luke 37334]

I think canceling a video while still loading is a scenario that probably needs testing and review across all of our apps.