MarcWinter 3 Posted March 30, 2018 Share Posted March 30, 2018 Hello, I'm experiencing a quite strange problem: I'm using emby Server on Windows 2016 Server without any hardware encoding. As playback device a FireTV-4k-Box is used.After logging in, I select a TV-Show episode and watch it. When I'm done, I return to the library screen and choose another TV-Show. Starting the playback, I get the usual overlay-screen and the rotating circle. After a few seconds, the overlay fades out, but the circle keeps rotating, no visual or audio is delivered. A few further seconds, I get the question if playback works, but nothing else happens.If I quit and completely stop the FTV-App, I get the same situation after a restart, only a complete emby-server restart fixes the problem... Link to comment Share on other sites More sharing options...
Luke 37096 Posted March 30, 2018 Share Posted March 30, 2018 Hi there, we're sorry to hear about this. Please discuss an example and attach the information requested in how to report a media playback issue. thanks. Link to comment Share on other sites More sharing options...
MarcWinter 3 Posted April 16, 2018 Author Share Posted April 16, 2018 Hello Luke, thanks for your time, but the problem has simply disappeared. Occasionally I get the situation that it takes a while (circle rotating) when I start a playback and emby even asks me wether I'm experiencing problems, but eventually it starts - so I suppose my server isn't powerful enough for a faster preparation. Nevertheless - once it's running everything works fine now. Thanks again, Marc Link to comment Share on other sites More sharing options...
Luke 37096 Posted April 16, 2018 Share Posted April 16, 2018 Thanks for the feedback. Link to comment Share on other sites More sharing options...
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