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Cant download subtitle


Abisam

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Abisam
 
Hello guys. I can not download subtitles. It was working and now it stopped. I found the following error in the log. Any idea?
 
Thks
 
2018-03-26 22:36:55.076 Error SubtitleManager: Error downloading subtitles from Open Subtitles
    *** Error Report ***
    Version: 3.3.1.9
    Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb
    Operating system: Unix 4.13.0.37
    64-Bit OS: True
    64-Bit Process: True
    User Interactive: True
    Processor count: 6
    Program data path: /var/lib/emby
    Application directory: /opt/emby-server/system
    MediaBrowser.Model.Net.HttpException: 520
     at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.<SendAsyncInternal>d__20.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
     at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1.ConfiguredTaskAwaiter.GetResult()
     at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.<SendAsync>d__17.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
     at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1.ConfiguredTaskAwaiter.GetResult()
     at MediaBrowser.MediaEncoding.Subtitles.OpenSubtitleDownloader.<SearchSubtitlesAsync>d__33.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
     at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1.ConfiguredTaskAwaiter.GetResult()
     at MediaBrowser.MediaEncoding.Subtitles.OpenSubtitleDownloader.<Search>d__32.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
     at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1.ConfiguredTaskAwaiter.GetResult()
     at MediaBrowser.Providers.Subtitles.SubtitleManager.<>c__DisplayClass16_0.<<SearchSubtitles>b__1>d.MoveNext()
    MediaBrowser.Model.Net.HttpException
     at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.<SendAsyncInternal>d__20.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
     at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1.ConfiguredTaskAwaiter.GetResult()
     at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.<SendAsync>d__17.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
     at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1.ConfiguredTaskAwaiter.GetResult()
     at MediaBrowser.MediaEncoding.Subtitles.OpenSubtitleDownloader.<SearchSubtitlesAsync>d__33.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
     at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1.ConfiguredTaskAwaiter.GetResult()
     at MediaBrowser.MediaEncoding.Subtitles.OpenSubtitleDownloader.<Search>d__32.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
     at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1.ConfiguredTaskAwaiter.GetResult()
     at MediaBrowser.Providers.Subtitles.SubtitleManager.<>c__DisplayClass16_0.<<SearchSubtitles>b__1>d.MoveNext()

Hello guys. I can not download subtitles. It was working and now it stopped. I found the following error in the log. Any idea?

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Looks like a problem on the open subtitles side. Please attach the complete emby server log. Thanks.

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Abisam

Hi luke

Thanks for the quick response.

follows the complete log.

I just changed my domain.

This problem started 3 days ago.

Log.txt

Edited by Abisam
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Looks like some errors on the open subtitles side. I see them too. I would just wait a little longer and see if it goes away. It is probably temporary. Thanks.

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