Richard Branches 232 Posted March 18, 2018 Share Posted March 18, 2018 The SubRip (.srt) subtitle appear when the video plays directly, but if the video is transcoded then it doesn't appear. logs attached. server-63656969137.txt ffmpeg-transcode-9bd3eab1-ba08-465e-b984-0fff05bd1091.txt Link to comment Share on other sites More sharing options...
Luke 37178 Posted March 19, 2018 Share Posted March 19, 2018 Is this from the same video you provided a sample of earlier? Link to comment Share on other sites More sharing options...
Richard Branches 232 Posted March 19, 2018 Author Share Posted March 19, 2018 (edited) Is this from the same video you provided a sample of earlier? Nope, this is a full 17,8 Gb bluray remux downloaded from the internet of course, but didn't have the PGS subtitle format so I added the subrip one. Edited March 19, 2018 by delacosta78 Link to comment Share on other sites More sharing options...
Richard Branches 232 Posted March 19, 2018 Author Share Posted March 19, 2018 (edited) Since the bitrate of the file is too high for my phone, I tried to wait for the first line of the subtitle and it appeared, then I brought down the bitrate to the 480p - 1Mbps but didn't appear anymore when the video started to get transcoded. Edited March 19, 2018 by delacosta78 Link to comment Share on other sites More sharing options...
Luke 37178 Posted March 19, 2018 Share Posted March 19, 2018 Ok, i have an mkv with subrip. the subs seem to be showing up fine for me when i lower the quality to force transcoding. Link to comment Share on other sites More sharing options...
Richard Branches 232 Posted March 19, 2018 Author Share Posted March 19, 2018 Ok, i have an mkv with subrip. the subs seem to be showing up fine for me when i lower the quality to force transcoding. It works for you but not for me? is the computer I'm using to be slow at transcoding which is causing the issue? this is an Intel Celeron B820 with 4GB of RAM. Link to comment Share on other sites More sharing options...
Luke 37178 Posted March 19, 2018 Share Posted March 19, 2018 Maybe you just needed to be patient while the subs loaded? Link to comment Share on other sites More sharing options...
Richard Branches 232 Posted March 19, 2018 Author Share Posted March 19, 2018 Maybe you just needed to be patient while the subs loaded? Actually, I waited long enough to see what happens, because more than testing the subs I was testing transcoding with my phone and computer, in the end they didn't appear. Link to comment Share on other sites More sharing options...
Richard Branches 232 Posted March 20, 2018 Author Share Posted March 20, 2018 Hey, I'm testing this with the beta of Android TV and the subtitles doesn't appear either when the VC-1 codec is transcoded, the issue seems to be with the server I guess... Link to comment Share on other sites More sharing options...
Luke 37178 Posted March 20, 2018 Share Posted March 20, 2018 No, for the mobile app, the problem is in the video player I think, but for whatever reason, only on your device or certain kinds of devices. Link to comment Share on other sites More sharing options...
Richard Branches 232 Posted March 20, 2018 Author Share Posted March 20, 2018 No, for the mobile app, the problem is in the video player I think, but for whatever reason, only on your device or certain kinds of devices. And the Android TV app as well... Link to comment Share on other sites More sharing options...
Richard Branches 232 Posted March 20, 2018 Author Share Posted March 20, 2018 It's important to note they appear even when transcoding with other video codecs I tested such as h.264. Link to comment Share on other sites More sharing options...
Luke 37178 Posted March 20, 2018 Share Posted March 20, 2018 The TV app is using a different video player. How to report a problem. Thanks. Link to comment Share on other sites More sharing options...
Richard Branches 232 Posted March 20, 2018 Author Share Posted March 20, 2018 The TV app is using a different video player. How to report a problem. Thanks. I sent the log from emby app at 4:16 pm on 20/03/18 and also there's a log attached. ffmpeg-transcode-8d9925ce-b40d-45a4-8aaf-b6094fe9e186.txt Link to comment Share on other sites More sharing options...
Luke 37178 Posted March 20, 2018 Share Posted March 20, 2018 Ok thanks. @@ebr will review that. Link to comment Share on other sites More sharing options...
Richard Branches 232 Posted March 20, 2018 Author Share Posted March 20, 2018 (edited) Ok thanks. @@ebr will review that. You're welcome... since we are talking about subtitles in this post, why the android tv app doesn't have an option to change the size of the subtitle? please answer my question, don't leave me expecting for an answer like in other posts. thank you. Edited March 20, 2018 by delacosta78 Link to comment Share on other sites More sharing options...
Luke 37178 Posted March 21, 2018 Share Posted March 21, 2018 I would post about the in the Android TV section. There are already existing topics you can lend your support to. Link to comment Share on other sites More sharing options...
ebr 14948 Posted March 21, 2018 Share Posted March 21, 2018 In the above playback attempt, no subtitles were selected for display. Link to comment Share on other sites More sharing options...
Richard Branches 232 Posted March 21, 2018 Author Share Posted March 21, 2018 In the above playback attempt, no subtitles were selected for display. Sometimes it doesn't let me to turn back on the subtitle if I turn it off first. Link to comment Share on other sites More sharing options...
ebr 14948 Posted March 21, 2018 Share Posted March 21, 2018 What, exactly, do you mean by "it doesn't let me"? What do you do and what happens? Are you 100% sure these subtitles actually contain content where you are looking for them? In another log, I see them selected properly in the player. Link to comment Share on other sites More sharing options...
Richard Branches 232 Posted March 21, 2018 Author Share Posted March 21, 2018 (edited) What, exactly, do you mean by "it doesn't let me"? What do you do and what happens? Are you 100% sure these subtitles actually contain content where you are looking for them? In another log, I see them selected properly in the player. Sorry, I confused this post with the vobsub subtitle... On the current stable emby app for Android TV the movie plays directly with an audio delay because VC-1 appears to be decoded by software since it's not supported by the device, on the beta app the movie is transcoded because the emby app is now detecting correctly the device doesn't support the VC-1 codec, the problem is the subtitle doesn't appear anymore because of the transcoding process. On my phone, the subtitle appear if the movie is played directly, but since my phone is not capable of playing fluid the high bitrate of the file I have to bring down the quality to 480p - 1Mbps, that means the movie have to be transcoded, which leads to the same problem: the subtitle doesn't appear anymore. My phone doesn't support VC-1 codec either so the movie should be transcoded obligatorily, although the app doesn't seem to detect it. Edited March 21, 2018 by delacosta78 Link to comment Share on other sites More sharing options...
Richard Branches 232 Posted March 22, 2018 Author Share Posted March 22, 2018 A friend let me use his LG K350 phone to test this, the subtitle didn't show: Link to comment Share on other sites More sharing options...
Luke 37178 Posted March 22, 2018 Share Posted March 22, 2018 Can you test the web app with transcoding? Link to comment Share on other sites More sharing options...
Richard Branches 232 Posted March 22, 2018 Author Share Posted March 22, 2018 Can you test the web app with transcoding? As you can see the sub is on: But the sub don't show on the web app: Link to comment Share on other sites More sharing options...
Luke 37178 Posted March 23, 2018 Share Posted March 23, 2018 Ok, the problem is that we are extracting these subtitles on the fly, but the extraction process is not fast enough on your server. This leads you into thinking "not working". Go to server transcoding settings, and uncheck the setting to allow subtitle extractions on the fly. Instead, now we'll burn them in with server transcoding. This will work, but of course, it will consume some cpu. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now