mattdsprague 0 Posted March 9, 2018 Share Posted March 9, 2018 I have tried and tried to play on my iOS devices the library that I have connected to EMBY media server. I can see the list of movies but every time I go to play something on the device I get the error attached Play back error media not compatible. Anyone know why this is not working? Do I just need to ask for a refund? log file 03082018.txt Link to comment Share on other sites More sharing options...
Luke 37065 Posted March 9, 2018 Share Posted March 9, 2018 Hi, when you downloaded and installed emby server, did you drag it into the applications folder as the directions instructed? Thanks. Link to comment Share on other sites More sharing options...
Sizzlebox 2 Posted March 9, 2018 Share Posted March 9, 2018 I have tried and tried to play on my iOS devices the library that I have connected to EMBY media server. I can see the list of movies but every time I go to play something on the device I get the error attached Play back error media not compatible. Anyone know why this is not working? Do I just need to ask for a refund? I am not a pro at reading Emby logs, but this looks like html/css. Not the server log or the ffmpeg log. Did you get these from the logs under Manage Server? Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
mattdsprague 0 Posted March 9, 2018 Author Share Posted March 9, 2018 @@Sizzlebox - this is what is in the log from the Manage Server Link to comment Share on other sites More sharing options...
mattdsprague 0 Posted March 9, 2018 Author Share Posted March 9, 2018 @@Luke. I did install with the applications as the instructions directed me to. I just reinstalled them with the same results Link to comment Share on other sites More sharing options...
mattdsprague 0 Posted March 9, 2018 Author Share Posted March 9, 2018 Link to comment Share on other sites More sharing options...
Sizzlebox 2 Posted March 9, 2018 Share Posted March 9, 2018 @@Luke. I did install with the applications as the instructions directed me to. I just reinstalled them with the same results Can you playback video within your desktop/laptop web browser? Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
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