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Info App: Cannot DirectPlay due to unknown content bitrate


cyruspy

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Hi!, I'm trying to play a blu-ray archive on Nvidia Shield but emby goes to transcode mode bashing the server VM and obtaining around 4 seconds delay  in playback. I didn't see this behaviour with other movies (blu-ray archives/rips):

 

Is it possible to avoid transcoding in this scenario?

2018-02-17 09:22:52.911 Info HttpServer: HTTP GET http://10.2.0.111:8096/emby/Users/c9e5e36ce96d4936b7e75df403b39290/Items/c204a5cc6b5b265267ee8e468ed62b00/Intros?format=json. UserAgent: Dalvik/2.1.0 (Linux; U; Android 7.0; SHIELD Android TV Build/NRD90M)
2018-02-17 09:22:52.913 Info HttpServer: HTTP Response 200 to 10.2.0.115. Time: 1ms. http://10.2.0.111:8096/emby/Users/c9e5e36ce96d4936b7e75df403b39290/Items/c204a5cc6b5b265267ee8e468ed62b00/Intros?format=json
2018-02-17 09:22:52.974 Info HttpServer: HTTP POST http://10.2.0.111:8096/emby/Items/c204a5cc6b5b265267ee8e468ed62b00/PlaybackInfo?format=json. UserAgent: Dalvik/2.1.0 (Linux; U; Android 7.0; SHIELD Android TV Build/NRD90M)
2018-02-17 09:22:52.977 Info App: User policy for ciro. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
2018-02-17 09:22:52.977 Info App: Cannot DirectPlay due to unknown content bitrate
2018-02-17 09:22:52.977 Info App: Cannot DirectStream due to unknown content bitrate
2018-02-17 09:22:52.977 Info App: Profile: Android-Exo, Path: /net/nas02/tank02/Multimedia/Peliculas/Alien.Covenant.2017.2160p.BluRay.HEVC.TrueHD.7.1.Atmos, isEligibleForDirectPlay: False, isEligibleForDirectStream: False

Server: emby-server-3.2.36.0-62.1.x86_64 @ openSUSE 42.2

Library shared by NFS from another linux VM.

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Can you please attach the transcoding log?

 

If this is a folder rip then please be aware that playback of these is only expiremental and will often transcode.

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Interesting, this is a bluray with only a single m2ts right? We are able to optimize for those and treat them like plain video files. Can you try refreshing the item from the detail screen and see if that allows it to pull in additional media info? thanks.

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Interesting, this is a bluray with only a single m2ts right? We are able to optimize for those and treat them like plain video files. Can you try refreshing the item from the detail screen and see if that allows it to pull in additional media info? thanks.

 

Tried to refresh, no additional information is visible.

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Interesting, this is a bluray with only a single m2ts right? We are able to optimize for those and treat them like plain video files. Can you try refreshing the item from the detail screen and see if that allows it to pull in additional media info? thanks.

 

Took a look at this, there are many m2ts files, only one is really big. The rest are small files.

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Please attach the emby server log from that, thanks.

 

After "metadata refresh":

2018-02-26 09:28:44.093 Info HttpServer: HTTP Response 204 to 10.2.0.204. Time: 3ms. http://tools02:8096/emby/Items/c204a5cc6b5b265267ee8e468ed62b00/Refresh?Recursive=true&ImageRefreshMode=FullRefresh&MetadataRefreshMode=FullRefresh&ReplaceAllImages=false&ReplaceAllMetadata=true
2018-02-26 09:28:44.337 Error App: Error getting BDInfo
        *** Error Report ***
        Version: 3.2.70.0
        Command line: /usr/lib/emby-server/bin/MediaBrowser.Server.Mono.exe -programdata /var/lib/emby-server -restartpath /usr/lib/emby-server/restart.sh
        Operating system: Unix 4.4.104.18
        64-Bit OS: True
        64-Bit Process: True
        User Interactive: False
        Mono: 4.8.1 (Stable 4.8.1.0/22a39d7 Fri Jun  2 05:03:45 UTC 2017)
        Processor count: 4
        Program data path: /var/lib/emby-server
        Application directory: /usr/lib/emby-server/bin
        System.Exception: Clip info file 00000.clpi has an unknown file type HDMV0300.
          at BDInfo.BDROM.Scan () [0x0005e] in <de5874206f98440984e2aa2d43624772>:0
          at MediaBrowser.MediaEncoding.BdInfo.BdInfoExaminer.GetDiscInfo (System.String path) [0x00025] in <9b83e01f8da34f4a9b7792752b0d08b1>:0
          at MediaBrowser.Providers.MediaInfo.FFProbeVideoInfo.GetBDInfo (System.String path) [0x00016] in <f911f13e2a2a4be7a70409254c4cf2f7>:0
        System.Exception
          at BDInfo.BDROM.Scan () [0x0005e] in <de5874206f98440984e2aa2d43624772>:0
          at MediaBrowser.MediaEncoding.BdInfo.BdInfoExaminer.GetDiscInfo (System.String path) [0x00025] in <9b83e01f8da34f4a9b7792752b0d08b1>:0
          at MediaBrowser.Providers.MediaInfo.FFProbeVideoInfo.GetBDInfo (System.String path) [0x00016] in <f911f13e2a2a4be7a70409254c4cf2f7>:0


2018-02-26 09:28:44.338 Error App: Error in ffprobe
        *** Error Report ***
        Version: 3.2.70.0
        Command line: /usr/lib/emby-server/bin/MediaBrowser.Server.Mono.exe -programdata /var/lib/emby-server -restartpath /usr/lib/emby-server/restart.sh
        Operating system: Unix 4.4.104.18
        64-Bit OS: True
        64-Bit Process: True
        User Interactive: False
        Mono: 4.8.1 (Stable 4.8.1.0/22a39d7 Fri Jun  2 05:03:45 UTC 2017)
        Processor count: 4
        Program data path: /var/lib/emby-server
        Application directory: /usr/lib/emby-server/bin
        System.NullReferenceException: Object reference not set to an instance of an object
          at MediaBrowser.Providers.MediaInfo.FFProbeVideoInfo+<ProbeVideo>c__async0`1[T].MoveNext () [0x000f2] in <f911f13e2a2a4be7a70409254c4cf2f7>:0
        --- End of stack trace from previous location where exception was thrown ---
          at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
          at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
          at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
          at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
          at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
          at MediaBrowser.Providers.Manager.MetadataService`2+<RunCustomProvider>c__async5[TItemType,TIdType].MoveNext () [0x000db] in <f911f13e2a2a4be7a70409254c4cf2f7>:0
        System.NullReferenceException
          at MediaBrowser.Providers.MediaInfo.FFProbeVideoInfo+<ProbeVideo>c__async0`1[T].MoveNext () [0x000f2] in <f911f13e2a2a4be7a70409254c4cf2f7>:0
        --- End of stack trace from previous location where exception was thrown ---
          at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
          at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
          at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
          at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
          at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0
          at MediaBrowser.Providers.Manager.MetadataService`2+<RunCustomProvider>c__async5[TItemType,TIdType].MoveNext () [0x000db] in <f911f13e2a2a4be7a70409254c4cf2f7>:0


2018-02-26 09:28:44.585 Info HttpClient: HttpClientManager GET: https://api.themoviedb.org/3/movie/126889?api_key=f6bd687ffa63cd282b6ff2c6877f2669&append_to_response=casts,releases,images,keywords,trailers&language=es&include_image_language=es,null,en
2018-02-26 09:28:45.203 Info HttpClient: HttpClientManager POST: https://api.opensubtitles.org/xml-rpc
2018-02-26 09:28:46.929 Info HttpServer: HTTP GET http://10.2.0.111:8096/emby/videos/c204a5cc6b5b265267ee8e468ed62b00/live.m3u8?DeviceId=b10e75c99edc28c5&MediaSourceId=c204a5cc6b5b265267ee8e468ed62b00&VideoCodec=h264,mpeg2video,hevc,h265&AudioCodec=ac3,eac3,dts,dca,dtshd,truehd,aac,mp3&VideoBitrate=79808000&AudioBitrate=192000&MaxAudioChannels=8&PlaySessionId=2ba5781b82814fd0b0bca1fa4c21551f&CopyTimestamps=true&EnableSubtitlesInManifest=false&Tag=79b360cf2d3dcd2da9d3dbb42c3d3b89&RequireAvc=false&RequireNonAnamorphic=false&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=True&TranscodeReasons=ContainerNotSupported&h264-profile=high,main,baseline,constrainedbaseline&h264-level=52&hevc-profile=Main,Main10. User-Agent=Emby/1.5.32g (Linux;Android 7.0) ExoPlayerLib/2.5.3/Emby, Host=10.2.0.111:8096, Connection=Keep-Alive, Accept-Encoding=gzip
2018-02-26 09:28:47.012 Info HttpServer: HTTP Response 200 to 10.2.0.115. Time: 84ms. http://10.2.0.111:8096/emby/videos/c204a5cc6b5b265267ee8e468ed62b00/live.m3u8?DeviceId=b10e75c99edc28c5&MediaSourceId=c204a5cc6b5b265267ee8e468ed62b00&VideoCodec=h264,mpeg2video,hevc,h265&AudioCodec=ac3,eac3,dts,dca,dtshd,truehd,aac,mp3&VideoBitrate=79808000&AudioBitrate=192000&MaxAudioChannels=8&PlaySessionId=2ba5781b82814fd0b0bca1fa4c21551f&CopyTimestamps=true&EnableSubtitlesInManifest=false&Tag=79b360cf2d3dcd2da9d3dbb42c3d3b89&RequireAvc=false&RequireNonAnamorphic=false&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=True&TranscodeReasons=ContainerNotSupported&h264-profile=high,main,baseline,constrainedbaseline&h264-level=52&hevc-profile=Main,Main10
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Strange, never seen that before. As this is only expiremental I would suggest converting to an mkv file. I can help ensure the probe recovers from that error and continues forward but it is unlikely to change the original issue you opened this topic for.

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Strange, never seen that before. As this is only expiremental I would suggest converting to an mkv file. I can help ensure the probe recovers from that error and continues forward but it is unlikely to change the original issue you opened this topic for.

 

OK, extracted main video and converted to MKV. I can see all the audio tracks and subtitles. Emby still triggers transcoding:

2018-02-27 09:44:16.050 Info HttpClient: HttpClientManager POST: https://api.opensubtitles.org/xml-rpc
2018-02-27 09:44:16.085 Info HttpServer: HTTP GET http://10.2.0.111:8096/emby/Users/c9e5e36ce96d4936b7e75df403b39290/Items/93d1e7c4bf9ce4387f61576f43f533d9/Intros?format=json. UserAgent: Dalvik/2.1.0 (Linux; U; Android 7.0; SHIELD Android TV Build/NRD90M)
2018-02-27 09:44:16.087 Info HttpServer: HTTP Response 200 to 10.2.0.115. Time: 2ms. http://10.2.0.111:8096/emby/Users/c9e5e36ce96d4936b7e75df403b39290/Items/93d1e7c4bf9ce4387f61576f43f533d9/Intros?format=json
2018-02-27 09:44:16.209 Info HttpServer: HTTP POST http://10.2.0.111:8096/emby/Items/93d1e7c4bf9ce4387f61576f43f533d9/PlaybackInfo?format=json. UserAgent: Dalvik/2.1.0 (Linux; U; Android 7.0; SHIELD Android TV Build/NRD90M)
2018-02-27 09:44:16.214 Info App: User policy for ciro. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
2018-02-27 09:44:16.214 Info App: Profile: Android-Exo, Path: /net/nas02/tank02/Multimedia/Peliculas/Alien.Covenant.2017.2160p.BluRay.HEVC.TrueHD.7.1.Atmos/00801.mkv, isEligibleForDirectPlay: True, isEligibleForDirectStream: True
2018-02-27 09:44:16.215 Info App: Profile: Android-Exo, Path: /net/nas02/tank02/Multimedia/Peliculas/Alien.Covenant.2017.2160p.BluRay.HEVC.TrueHD.7.1.Atmos/00801.mkv, isEligibleForDirectPlay: True, isEligibleForDirectStream: True
2018-02-27 09:44:16.216 Info App: Profile: Android-Exo, Path: /net/nas02/tank02/Multimedia/Peliculas/Alien.Covenant.2017.2160p.BluRay.HEVC.TrueHD.7.1.Atmos/00801.mkv, isEligibleForDirectPlay: True, isEligibleForDirectStream: True
2018-02-27 09:44:16.218 Info HttpServer: HTTP Response 200 to 10.2.0.115. Time: 9ms. http://10.2.0.111:8096/emby/Items/93d1e7c4bf9ce4387f61576f43f533d9/PlaybackInfo?format=json
2018-02-27 09:44:16.300 Info HttpServer: HTTP POST http://10.2.0.111:8096/emby/Sessions/Playing. UserAgent: Dalvik/2.1.0 (Linux; U; Android 7.0; SHIELD Android TV Build/NRD90M)
2018-02-27 09:44:16.305 Info HttpServer: HTTP Response 204 to 10.2.0.115. Time: 5ms. http://10.2.0.111:8096/emby/Sessions/Playing
2018-02-27 09:44:16.532 Info HttpServer: HTTP GET http://10.2.0.111:8096/emby/Videos/93d1e7c4bf9ce4387f61576f43f533d9/stream.mkv?DeviceId=b10e75c99edc28c5&MediaSourceId=93d1e7c4bf9ce4387f61576f43f533d9&Static=true&Tag=60710c6541b39e258acff1c079a20292. User-Agent=Emby/1.5.32g (Linux;Android 7.0) ExoPlayerLib/2.5.3/Emby, Accept-Encoding=identity, Host=10.2.0.111:8096, Connection=Keep-Alive
2018-02-27 09:44:16.535 Info HttpResultFactory: Transmit file /net/nas02/tank02/Multimedia/Peliculas/Alien.Covenant.2017.2160p.BluRay.HEVC.TrueHD.7.1.Atmos/00801.mkv
2018-02-27 09:44:16.640 Info HttpServer: HTTP Response 500 to 10.2.0.115. Time: 108ms. http://10.2.0.111:8096/emby/Videos/93d1e7c4bf9ce4387f61576f43f533d9/stream.mkv?DeviceId=b10e75c99edc28c5&MediaSourceId=93d1e7c4bf9ce4387f61576f43f533d9&Static=true&Tag=60710c6541b39e258acff1c079a20292
2018-02-27 09:44:16.642 Info HttpClient: HttpClientManager POST: https://api.opensubtitles.org/xml-rpc
2018-02-27 09:44:16.643 Info HttpServer: HTTP GET http://10.2.0.111:8096/emby/Videos/93d1e7c4bf9ce4387f61576f43f533d9/stream.mkv?DeviceId=b10e75c99edc28c5&MediaSourceId=93d1e7c4bf9ce4387f61576f43f533d9&Static=true&Tag=60710c6541b39e258acff1c079a20292. Range=bytes=1250-, User-Agent=Emby/1.5.32g (Linux;Android 7.0) ExoPlayerLib/2.5.3/Emby, Accept-Encoding=identity, Host=10.2.0.111:8096, Connection=Keep-Alive
2018-02-27 09:44:16.646 Info HttpResultFactory: Setting range response values for /net/nas02/tank02/Multimedia/Peliculas/Alien.Covenant.2017.2160p.BluRay.HEVC.TrueHD.7.1.Atmos/00801.mkv. RangeRequest: bytes=1250- Content-Length: 42753808286, Content-Range: bytes 1250-42753809535/42753809536
2018-02-27 09:44:16.750 Info HttpServer: HTTP Response 500 to 10.2.0.115. Time: 107ms. http://10.2.0.111:8096/emby/Videos/93d1e7c4bf9ce4387f61576f43f533d9/stream.mkv?DeviceId=b10e75c99edc28c5&MediaSourceId=93d1e7c4bf9ce4387f61576f43f533d9&Static=true&Tag=60710c6541b39e258acff1c079a20292
2018-02-27 09:44:17.325 Info HttpClient: HttpClientManager POST: https://api.opensubtitles.org/xml-rpc
2018-02-27 09:44:17.755 Info HttpServer: HTTP GET http://10.2.0.111:8096/emby/Videos/93d1e7c4bf9ce4387f61576f43f533d9/stream.mkv?DeviceId=b10e75c99edc28c5&MediaSourceId=93d1e7c4bf9ce4387f61576f43f533d9&Static=true&Tag=60710c6541b39e258acff1c079a20292. Range=bytes=1251-, User-Agent=Emby/1.5.32g (Linux;Android 7.0) ExoPlayerLib/2.5.3/Emby, Accept-Encoding=identity, Host=10.2.0.111:8096, Connection=Keep-Alive
2018-02-27 09:44:17.758 Info HttpResultFactory: Setting range response values for /net/nas02/tank02/Multimedia/Peliculas/Alien.Covenant.2017.2160p.BluRay.HEVC.TrueHD.7.1.Atmos/00801.mkv. RangeRequest: bytes=1251- Content-Length: 42753808285, Content-Range: bytes 1251-42753809535/42753809536
2018-02-27 09:44:17.861 Info HttpServer: HTTP Response 500 to 10.2.0.115. Time: 106ms. http://10.2.0.111:8096/emby/Videos/93d1e7c4bf9ce4387f61576f43f533d9/stream.mkv?DeviceId=b10e75c99edc28c5&MediaSourceId=93d1e7c4bf9ce4387f61576f43f533d9&Static=true&Tag=60710c6541b39e258acff1c079a20292
2018-02-27 09:44:18.026 Info HttpClient: HttpClientManager POST: https://api.opensubtitles.org/xml-rpc
2018-02-27 09:44:18.427 Info HttpClient: HttpClientManager POST: https://api.opensubtitles.org/xml-rpc
2018-02-27 09:44:19.160 Info HttpClient: HttpClientManager POST: https://api.opensubtitles.org/xml-rpc
2018-02-27 09:44:19.523 Info HttpClient: HttpClientManager POST: https://api.opensubtitles.org/xml-rpc
2018-02-27 09:44:19.851 Info HttpClient: HttpClientManager POST: https://api.opensubtitles.org/xml-rpc
2018-02-27 09:44:19.864 Info HttpServer: HTTP GET http://10.2.0.111:8096/emby/Videos/93d1e7c4bf9ce4387f61576f43f533d9/stream.mkv?DeviceId=b10e75c99edc28c5&MediaSourceId=93d1e7c4bf9ce4387f61576f43f533d9&Static=true&Tag=60710c6541b39e258acff1c079a20292. Range=bytes=1252-, User-Agent=Emby/1.5.32g (Linux;Android 7.0) ExoPlayerLib/2.5.3/Emby, Accept-Encoding=identity, Host=10.2.0.111:8096, Connection=Keep-Alive
2018-02-27 09:44:19.866 Info HttpResultFactory: Setting range response values for /net/nas02/tank02/Multimedia/Peliculas/Alien.Covenant.2017.2160p.BluRay.HEVC.TrueHD.7.1.Atmos/00801.mkv. RangeRequest: bytes=1252- Content-Length: 42753808284, Content-Range: bytes 1252-42753809535/42753809536
2018-02-27 09:44:19.969 Info HttpServer: HTTP Response 500 to 10.2.0.115. Time: 105ms. http://10.2.0.111:8096/emby/Videos/93d1e7c4bf9ce4387f61576f43f533d9/stream.mkv?DeviceId=b10e75c99edc28c5&MediaSourceId=93d1e7c4bf9ce4387f61576f43f533d9&Static=true&Tag=60710c6541b39e258acff1c079a20292
2018-02-27 09:44:20.183 Info HttpServer: HTTP POST http://10.2.0.111:8096/emby/Items/93d1e7c4bf9ce4387f61576f43f533d9/PlaybackInfo?format=json. UserAgent: Dalvik/2.1.0 (Linux; U; Android 7.0; SHIELD Android TV Build/NRD90M)
2018-02-27 09:44:20.187 Info App: User policy for ciro. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
2018-02-27 09:44:20.187 Info App: Profile: Android, Path: /net/nas02/tank02/Multimedia/Peliculas/Alien.Covenant.2017.2160p.BluRay.HEVC.TrueHD.7.1.Atmos/00801.mkv, isEligibleForDirectPlay: True, isEligibleForDirectStream: True
2018-02-27 09:44:20.187 Info App: Profile: Android, No direct play profiles found for Path: /net/nas02/tank02/Multimedia/Peliculas/Alien.Covenant.2017.2160p.BluRay.HEVC.TrueHD.7.1.Atmos/00801.mkv
2018-02-27 09:44:20.197 Info HttpServer: HTTP Response 200 to 10.2.0.115. Time: 14ms. http://10.2.0.111:8096/emby/Items/93d1e7c4bf9ce4387f61576f43f533d9/PlaybackInfo?format=json
2018-02-27 09:44:20.250 Info HttpServer: HTTP POST http://10.2.0.111:8096/emby/Items/93d1e7c4bf9ce4387f61576f43f533d9/PlaybackInfo?format=json. UserAgent: Dalvik/2.1.0 (Linux; U; Android 7.0; SHIELD Android TV Build/NRD90M)
2018-02-27 09:44:20.255 Info App: User policy for ciro. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
2018-02-27 09:44:20.255 Info App: Profile: Android-VLC, Path: /net/nas02/tank02/Multimedia/Peliculas/Alien.Covenant.2017.2160p.BluRay.HEVC.TrueHD.7.1.Atmos/00801.mkv, isEligibleForDirectPlay: True, isEligibleForDirectStream: True
2018-02-27 09:44:20.255 Info App: Profile: Android-VLC, No direct play profiles found for Path: /net/nas02/tank02/Multimedia/Peliculas/Alien.Covenant.2017.2160p.BluRay.HEVC.TrueHD.7.1.Atmos/00801.mkv
2018-02-27 09:44:20.255 Info App: Profile: Android-VLC, Path: /net/nas02/tank02/Multimedia/Peliculas/Alien.Covenant.2017.2160p.BluRay.HEVC.TrueHD.7.1.Atmos/00801.mkv, isEligibleForDirectPlay: True, isEligibleForDirectStream: True
2018-02-27 09:44:20.255 Info App: Profile: Android-VLC, No direct play profiles found for Path: /net/nas02/tank02/Multimedia/Peliculas/Alien.Covenant.2017.2160p.BluRay.HEVC.TrueHD.7.1.Atmos/00801.mkv
2018-02-27 09:44:20.256 Info App: Profile: Android-VLC, Path: /net/nas02/tank02/Multimedia/Peliculas/Alien.Covenant.2017.2160p.BluRay.HEVC.TrueHD.7.1.Atmos/00801.mkv, isEligibleForDirectPlay: True, isEligibleForDirectStream: True
2018-02-27 09:44:20.256 Info App: Profile: Android-VLC, No direct play profiles found for Path: /net/nas02/tank02/Multimedia/Peliculas/Alien.Covenant.2017.2160p.BluRay.HEVC.TrueHD.7.1.Atmos/00801.mkv
2018-02-27 09:44:20.258 Info HttpServer: HTTP Response 200 to 10.2.0.115. Time: 7ms. http://10.2.0.111:8096/emby/Items/93d1e7c4bf9ce4387f61576f43f533d9/PlaybackInfo?format=json
2018-02-27 09:44:20.330 Info HttpServer: HTTP POST http://10.2.0.111:8096/emby/Sessions/Playing. UserAgent: Dalvik/2.1.0 (Linux; U; Android 7.0; SHIELD Android TV Build/NRD90M)
2018-02-27 09:44:20.334 Info HttpServer: HTTP Response 204 to 10.2.0.115. Time: 4ms. http://10.2.0.111:8096/emby/Sessions/Playing
2018-02-27 09:44:20.555 Info HttpClient: HttpClientManager POST: https://api.opensubtitles.org/xml-rpc
2018-02-27 09:44:20.557 Info HttpServer: HTTP GET http://10.2.0.111:8096/emby/videos/93d1e7c4bf9ce4387f61576f43f533d9/master.m3u8?DeviceId=b10e75c99edc28c5&MediaSourceId=93d1e7c4bf9ce4387f61576f43f533d9&VideoCodec=h264,mpeg2video,hevc,h265&AudioCodec=ac3,eac3,dts,dca,dtshd,truehd,aac,mp3&AudioStreamIndex=1&VideoBitrate=79616000&AudioBitrate=384000&MaxAudioChannels=8&PlaySessionId=490ec247cf564a31a280486ed1f194c8&CopyTimestamps=true&EnableSubtitlesInManifest=false&Tag=60710c6541b39e258acff1c079a20292&RequireAvc=false&RequireNonAnamorphic=false&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=True&TranscodeReasons=ContainerNotSupported,VideoCodecNotSupported,AudioCodecNotSupported&allowVideoStreamCopy=false. User-Agent=Emby/1.5.32g (Linux;Android 7.0) ExoPlayerLib/2.5.3/Emby, Host=10.2.0.111:8096, Connection=Keep-Alive, Accept-Encoding=gzip
2018-02-27 09:44:20.560 Info HttpServer: HTTP Response 200 to 10.2.0.115. Time: 3ms. http://10.2.0.111:8096/emby/videos/93d1e7c4bf9ce4387f61576f43f533d9/master.m3u8?DeviceId=b10e75c99edc28c5&MediaSourceId=93d1e7c4bf9ce4387f61576f43f533d9&VideoCodec=h264,mpeg2video,hevc,h265&AudioCodec=ac3,eac3,dts,dca,dtshd,truehd,aac,mp3&AudioStreamIndex=1&VideoBitrate=79616000&AudioBitrate=384000&MaxAudioChannels=8&PlaySessionId=490ec247cf564a31a280486ed1f194c8&CopyTimestamps=true&EnableSubtitlesInManifest=false&Tag=60710c6541b39e258acff1c079a20292&RequireAvc=false&RequireNonAnamorphic=false&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=True&TranscodeReasons=ContainerNotSupported,VideoCodecNotSupported,AudioCodecNotSupported&allowVideoStreamCopy=false
2018-02-27 09:44:20.564 Info HttpServer: HTTP GET http://10.2.0.111:8096/emby/videos/93d1e7c4bf9ce4387f61576f43f533d9/main.m3u8?DeviceId=b10e75c99edc28c5&MediaSourceId=93d1e7c4bf9ce4387f61576f43f533d9&VideoCodec=h264,mpeg2video,hevc,h265&AudioCodec=ac3,eac3,dts,dca,dtshd,truehd,aac,mp3&AudioStreamIndex=1&VideoBitrate=79616000&AudioBitrate=384000&MaxAudioChannels=8&PlaySessionId=490ec247cf564a31a280486ed1f194c8&CopyTimestamps=true&EnableSubtitlesInManifest=false&Tag=60710c6541b39e258acff1c079a20292&RequireAvc=false&RequireNonAnamorphic=false&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=True&TranscodeReasons=ContainerNotSupported,VideoCodecNotSupported,AudioCodecNotSupported&allowVideoStreamCopy=false. User-Agent=Emby/1.5.32g (Linux;Android 7.0) ExoPlayerLib/2.5.3/Emby, Host=10.2.0.111:8096, Connection=Keep-Alive, Accept-Encoding=gzip
2018-02-27 09:44:20.614 Info HttpServer: HTTP Response 200 to 10.2.0.115. Time: 49ms. http://10.2.0.111:8096/emby/videos/93d1e7c4bf9ce4387f61576f43f533d9/main.m3u8?DeviceId=b10e75c99edc28c5&MediaSourceId=93d1e7c4bf9ce4387f61576f43f533d9&VideoCodec=h264,mpeg2video,hevc,h265&AudioCodec=ac3,eac3,dts,dca,dtshd,truehd,aac,mp3&AudioStreamIndex=1&VideoBitrate=79616000&AudioBitrate=384000&MaxAudioChannels=8&PlaySessionId=490ec247cf564a31a280486ed1f194c8&CopyTimestamps=true&EnableSubtitlesInManifest=false&Tag=60710c6541b39e258acff1c079a20292&RequireAvc=false&RequireNonAnamorphic=false&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=True&TranscodeReasons=ContainerNotSupported,VideoCodecNotSupported,AudioCodecNotSupported&allowVideoStreamCopy=false
2018-02-27 09:44:20.678 Info HttpServer: HTTP GET http://10.2.0.111:8096/emby/videos/93d1e7c4bf9ce4387f61576f43f533d9/hls1/main/0.ts?DeviceId=b10e75c99edc28c5&MediaSourceId=93d1e7c4bf9ce4387f61576f43f533d9&VideoCodec=h264,mpeg2video,hevc,h265&AudioCodec=ac3,eac3,dts,dca,dtshd,truehd,aac,mp3&AudioStreamIndex=1&VideoBitrate=79616000&AudioBitrate=384000&MaxAudioChannels=8&PlaySessionId=490ec247cf564a31a280486ed1f194c8&CopyTimestamps=true&EnableSubtitlesInManifest=false&Tag=60710c6541b39e258acff1c079a20292&RequireAvc=false&RequireNonAnamorphic=false&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=True&TranscodeReasons=ContainerNotSupported,VideoCodecNotSupported,AudioCodecNotSupported&allowVideoStreamCopy=false. User-Agent=Emby/1.5.32g (Linux;Android 7.0) ExoPlayerLib/2.5.3/Emby, Accept-Encoding=identity, Host=10.2.0.111:8096, Connection=Keep-Alive
2018-02-27 09:44:20.681 Info App: /var/lib/emby-server/ffmpeg/20170308/ffmpeg -f matroska,webm -i file:"/net/nas02/tank02/Multimedia/Peliculas/Alien.Covenant.2017.2160p.BluRay.HEVC.TrueHD.7.1.Atmos/00801.mkv" -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 libx264 -pix_fmt yuv420p -preset veryfast -crf 23 -maxrate 79616000 -bufsize 159232000 -x264opts:0 subme=0:me_range=4:rc_lookahead=10:me=dia:no_chroma_me:8x8dct=0:partitions=none -force_key_frames "expr:if(isnan(prev_forced_t),eq(t,t),gte(t,prev_forced_t+3))" -copyts -vsync -1 -codec:a:0 ac3 -ac 6 -ab 384000  -f segment -max_delay 5000000 -avoid_negative_ts disabled -map_metadata -1 -map_chapters -1 -start_at_zero -segment_time 3  -individual_header_trailer 0 -segment_format mpegts -segment_list_type m3u8 -segment_start_number 0 -segment_list "/var/lib/emby-server/transcoding-temp/4ae72bc3a605592ee248a994c72461fa.m3u8" -y "/var/lib/emby-server/transcoding-temp/4ae72bc3a605592ee248a994c72461fa%d.ts"
2018-02-27 09:44:20.811 Info App: ffmpeg successfully started
2018-02-27 09:44:20.811 Info App: returning /var/lib/emby-server/transcoding-temp/4ae72bc3a605592ee248a994c72461fa0.ts
2018-02-27 09:44:21.135 Info HttpClient: HttpClientManager POST: https://api.opensubtitles.org/xml-rpc
2018-02-27 09:44:21.509 Info HttpClient: HttpClientManager POST: https://api.opensubtitles.org/xml-rpc
2018-02-27 09:44:24.040 Info HttpClient: HttpClientManager POST: https://api.opensubtitles.org/xml-rpc
2018-02-27 09:44:24.413 Info HttpClient: HttpClientManager POST: https://api.opensubtitles.org/xml-rpc
2018-02-27 09:44:24.759 Info HttpClient: HttpClientManager POST: https://api.opensubtitles.org/xml-rpc
2018-02-27 09:44:25.109 Info HttpClient: HttpClientManager POST: https://api.opensubtitles.org/xml-rpc
2018-02-27 09:44:25.230 Info HttpServer: HTTP POST http://10.2.0.111:8096/emby/Sessions/Playing/Progress. UserAgent: Dalvik/2.1.0 (Linux; U; Android 7.0; SHIELD Android TV Build/NRD90M)
2018-02-27 09:44:25.237 Info HttpServer: HTTP Response 204 to 10.2.0.115. Time: 6ms. http://10.2.0.111:8096/emby/Sessions/Playing/Progress
2018-02-27 09:44:25.275 Info HttpResultFactory: Transmit file /var/lib/emby-server/transcoding-temp/4ae72bc3a605592ee248a994c72461fa0.ts
2018-02-27 09:44:25.283 Info HttpServer: HTTP Response 200 to 10.2.0.115. Time: 4605ms (slow). http://10.2.0.111:8096/emby/videos/93d1e7c4bf9ce4387f61576f43f533d9/hls1/main/0.ts?DeviceId=b10e75c99edc28c5&MediaSourceId=93d1e7c4bf9ce4387f61576f43f533d9&VideoCodec=h264,mpeg2video,hevc,h265&AudioCodec=ac3,eac3,dts,dca,dtshd,truehd,aac,mp3&AudioStreamIndex=1&VideoBitrate=79616000&AudioBitrate=384000&MaxAudioChannels=8&PlaySessionId=490ec247cf564a31a280486ed1f194c8&CopyTimestamps=true&EnableSubtitlesInManifest=false&Tag=60710c6541b39e258acff1c079a20292&RequireAvc=false&RequireNonAnamorphic=false&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=True&TranscodeReasons=ContainerNotSupported,VideoCodecNotSupported,AudioCodecNotSupported&allowVideoStreamCopy=false
2018-02-27 09:44:25.354 Info HttpServer: HTTP GET http://10.2.0.111:8096/emby/videos/93d1e7c4bf9ce4387f61576f43f533d9/hls1/main/1.ts?DeviceId=b10e75c99edc28c5&MediaSourceId=93d1e7c4bf9ce4387f61576f43f533d9&VideoCodec=h264,mpeg2video,hevc,h265&AudioCodec=ac3,eac3,dts,dca,dtshd,truehd,aac,mp3&AudioStreamIndex=1&VideoBitrate=79616000&AudioBitrate=384000&MaxAudioChannels=8&PlaySessionId=490ec247cf564a31a280486ed1f194c8&CopyTimestamps=true&EnableSubtitlesInManifest=false&Tag=60710c6541b39e258acff1c079a20292&RequireAvc=false&RequireNonAnamorphic=false&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=True&TranscodeReasons=ContainerNotSupported,VideoCodecNotSupported,AudioCodecNotSupported&allowVideoStreamCopy=false. User-Agent=Emby/1.5.32g (Linux;Android 7.0) ExoPlayerLib/2.5.3/Emby, Accept-Encoding=identity, Host=10.2.0.111:8096, Connection=Keep-Alive
2018-02-27 09:44:25.689 Info HttpClient: HttpClientManager POST: https://api.opensubtitles.org/xml-rpc
2018-02-27 09:44:26.057 Info HttpClient: HttpClientManager POST: https://api.opensubtitles.org/xml-rpc
2018-02-27 09:44:26.162 Info HttpServer: HTTP GET http://10.2.0.111:8096/emby/Sessions?DeviceId=b10e75c99edc28c5&format=json. UserAgent: Dalvik/2.1.0 (Linux; U; Android 7.0; SHIELD Android TV Build/NRD90M)
2018-02-27 09:44:26.164 Info HttpServer: HTTP Response 200 to 10.2.0.115. Time: 2ms. http://10.2.0.111:8096/emby/Sessions?DeviceId=b10e75c99edc28c5&format=json
2018-02-27 09:44:26.200 Info HttpServer: HTTP POST http://10.2.0.111:8096/emby/Sessions/Playing/Progress. UserAgent: Dalvik/2.1.0 (Linux; U; Android 7.0; SHIELD Android TV Build/NRD90M)
2018-02-27 09:44:26.204 Info HttpServer: HTTP Response 204 to 10.2.0.115. Time: 4ms. http://10.2.0.111:8096/emby/Sessions/Playing/Progress
2018-02-27 09:44:26.408 Info HttpClient: HttpClientManager POST: https://api.opensubtitles.org/xml-rpc
2018-02-27 09:44:27.011 Info HttpClient: HttpClientManager POST: https://api.opensubtitles.org/xml-rpc
2018-02-27 09:44:27.592 Info HttpClient: HttpClientManager POST: https://api.opensubtitles.org/xml-rpc
2018-02-27 09:44:27.987 Info HttpClient: HttpClientManager POST: https://api.opensubtitles.org/xml-rpc
2018-02-27 09:44:28.333 Info HttpClient: HttpClientManager POST: https://api.opensubtitles.org/xml-rpc
2018-02-27 09:44:28.520 Info HttpServer: HTTP POST http://10.2.0.111:8096/emby/Sessions/Playing/Progress. UserAgent: Dalvik/2.1.0 (Linux; U; Android 7.0; SHIELD Android TV Build/NRD90M)
2018-02-27 09:44:28.522 Info HttpServer: HTTP Response 204 to 10.2.0.115. Time: 2ms. http://10.2.0.111:8096/emby/Sessions/Playing/Progress
2018-02-27 09:44:28.772 Info HttpClient: HttpClientManager POST: https://api.opensubtitles.org/xml-rpc

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cyruspy

Looks like it tried to direct play and then automatically switched to transcoding after the player reported am error. Please follow the process here:

 

https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

 

To submit an in app log for @@ebr to review. Thanks.

 

Just send the app logs, logged in user: ciro

 

What was tried:

 

- Started video playback, got transcoding and default english audio.

- Stopped, tried to change language, got no audio and video changed to direct stream (got some decoloration)

- Tried to add subtitles, they didn't work.

- Tried to go back to default audio, got transcoding back but no audio.

Edited by cyruspy
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cyruspy

One more tip, after losing audio had to reset the sound bar (HT-NT5), otherwise no media could be heard coming out of the player. Even tried native AndroidTV YouTube client to no avail

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