Multiple Server Crashes

[mattstrike 0]

Server is repeatedly crashing at random, and frequently.

 

It seems to be crashing during or immediately after a scan, or when I access the webui
 
I've ran diagnostics and sent log sendlogs_DiskStation_synology_bromolow_3615xs_20180127T110028UTC.tgz

 

Thanks

Log.txt

[Luke 37096]

hi there @@mattstrike, can you try removing all plugins and see if the issue persists? thanks !

[lordsiris 2]

Same thing on DS218+ with both emby docker and emby community application.

[Luke 37096]

@@lordsiris can you please attach the information requested in how to report a problem. thanks !

[mattstrike 0]

hi there @@mattstrike, can you try removing all plugins and see if the issue persists? thanks !

Thanks for reply Luke, typically after crashing about 8 times in the space of a few hours it hasn't crashed since I submitted the post.

 

I'll monitor it.

[lordsiris 2]

Mine was caused by using smb paths for the library locations, once I mounted the smb shares in synology then mapped them to emby it seems to be fine. Sorry to pile on.

[Luke 37096]

Ok thanks for the info, we'll do some testing on that.

[Glueckstiger 2]

I have the same problem since i updated the docker image to 3.2.70.0 from 3.2.60.0. But I have my media files on the same synology as emby. I tried to build a clean new installation. I left emby in wizardstart mode and got "emby wurde unerwartet beendet".

Can I download somewhere an older 3.2.60.0 image?

 

https://www.evernote.com/l/AhwVtYIB885A2pzmY6E67jlN3ZQadbP_by4

 

 

Edit: Now i switched to a fork on hub.docker.org which runs under 3.2.60.0. Works again.

Edited February 6, 2018 by Glueckstiger

[solabc16 379]

Hello @@mattstrike

 

Are you still having issues? I see from the logs you've sent across, this is actually an XPEnology based system - not a problem, but good to know up front.

 

The crashes are being consistently caused by the graphics processing library (Skia), which we haven't seen for a number of releases now.

 

Stacktrace:


  at <unknown> <0xffffffff>
  at (wrapper managed-to-native) SkiaSharp.SkiaApi.sk_codec_new_from_stream (intptr) [0x00002] in <23a234ef8e9b42f785e7ec2340661dae>:0
  at SkiaSharp.SKCodec.Create (SkiaSharp.SKStream) [0x00014] in <23a234ef8e9b42f785e7ec2340661dae>:0
  at SkiaSharp.SKBitmap.Decode (SkiaSharp.SKStream) [0x0000e] in <23a234ef8e9b42f785e7ec2340661dae>:0
  at SkiaSharp.SKBitmap.Decode (string) [0x00014] in <23a234ef8e9b42f785e7ec2340661dae>:0
  at Emby.Drawing.Skia.SkiaEncoder.Decode (string,bool,MediaBrowser.Model.IO.IFileSystem,SkiaSharp.SKCodecOrigin&) [0x000c9] in <2f81b8836746406598891e6e3d59bdc5>:0
  at Emby.Drawing.Skia.SkiaEncoder.GetBitmap (string,bool,bool,SkiaSharp.SKCodecOrigin&) [0x00027] in <2f81b8836746406598891e6e3d59bdc5>:0
  at Emby.Drawing.Skia.SkiaEncoder.GetBitmap (string,bool,bool) [0x0002f] in <2f81b8836746406598891e6e3d59bdc5>:0
  at Emby.Drawing.Skia.SkiaEncoder.EncodeImage (string,System.DateTime,string,bool,System.Nullable`1<MediaBrowser.Model.Drawing.ImageOrientation>,int,MediaBrowser.Controller.Drawing.ImageProcessingOptions,MediaBrowser.Model.Drawing.ImageFormat) [0x000b0] in <2f81b8836746406598891e6e3d59bdc5>:0
  at Emby.Drawing.ImageProcessor/<ProcessImage>d__29.MoveNext () [0x005c4] in <c91c8fbd920743cb9658057be7c82b71>:0

Which package did you use to install Emby Server on your system? If you haven't had a look already, please take a look at https://github.com/MediaBrowser/Wiki/wiki/Synology-:-Custom-Package-Architectures-for-XPEnology

 

For reference, your system has an Intel® Xeon® CPU E3-1225 v3 @ 3.20GHz processor, which is based on the 'haswell' architecture.

 

Best

- James