Emby stops playing live tv in browser

[AZRichG 10]

This has happened to me for a while, even with the latest build.

 

I'll be watching a live tv channel in a browser window on the computer that has Emby running when it'll just stop playing. At first I thought it was because the show was over that I had selected to watch!

 

Everything is up to date on my system, OS 10.13.3 latest Emby 3.2.70.0. I checked the Activity monitor where everything seems fine. I will check to see if there's any updates from SiliconDust.

 

The attached zip has two ffmpeg-transcode files and one server file. Should there be two transcode files?

Logs.zip

[Luke 37174]

Hi, there's no obvious problem here. were there any errors in the browser console?

[AZRichG 10]

Okay, where do I look for that? Console app I'm assuming.

 

The two transcode logs is normal then, I take it? I have two ffmpeg processes running at the same time for one stream now, both using ~58% CPU. 

[Luke 37174]

Yea assuming you're on safari it would be the safari debug console, or chrome debug console if that's what you're using. thanks.

[AZRichG 10]

Well, I will admit to not knowing what I'm doing with Console, but I searched for Safari and got these results-

 

This was after live TV was playing and then it popped back to the guide somewhere around 0733ish.

 

default 07:33:56.842574 -0700 nsurlsessiond Current discretionary status for com.apple.Safari is discretionary (opt-in: 0)

default 07:33:56.843130 -0700 cloudd created task (CKDModifyRecordsURLRequest requestUUID:9755450D-66B3-4856-BB40-DF604E6CFD52). nsurlsessionCached (T). configurationName (host=gateway.icloud.com:outOfProcess=T:allowExpensive=T:powerNap=F:app=com.apple.Safari:disc=F:pool=com.apple.cloudkit.BackgroundConnectionPool).

default 07:33:56.849203 -0700 dasd Submitted Activity: com.apple.CFNetwork-cc-382-985-Task <919B8A42-2FE2-45BB-A11D-EE543C7D4682>.<com.apple.cloudd>.<outOfProcess=T:allowExpensive=T:powerNap=F:app=com.apple.Safari:disc=F:pool=com.apple.cloudkit.BackgroundConnectionPool:uuid:E3EF7950-6B91-4430-A9E6-13AF2F464ED4>.<2>:5B2854 <private>

default 07:33:56.851794 -0700 dasd com.apple.CFNetwork-cc-382-985-Task <919B8A42-2FE2-45BB-A11D-EE543C7D4682>.<com.apple.cloudd>.<outOfProcess=T:allowExpensive=T:powerNap=F:app=com.apple.Safari:disc=F:pool=com.apple.cloudkit.BackgroundConnectionPool:uuid:E3EF7950-6B91-4430-A9E6-13AF2F464ED4>.<2>:5B2854:[

{name: ApplicationPolicy, policyWeight: 5.000, response: {Decision: Can Proceed, Score: 0.63}}

{name: ThermalPolicy, policyWeight: 1.000, response: {Decision: Can Proceed, Score: 0.60, Rationale: }}

 ] sumScores:32.572278, denominator:34.910000, FinalDecision: Can Proceed FinalScore: 0.933036}

default 07:33:56.851841 -0700 dasd 'com.apple.CFNetwork-cc-382-985-Task <919B8A42-2FE2-45BB-A11D-EE543C7D4682>.<com.apple.cloudd>.<outOfProcess=T:allowExpensive=T:powerNap=F:app=com.apple.Safari:disc=F:pool=com.apple.cloudkit.BackgroundConnectionPool:uuid:E3EF7950-6B91-4430-A9E6-13AF2F464ED4>.<2>:5B2854' CurrentScore: 0.933036, ThresholdScore: 0.542709 DecisionToRun:1

default 07:33:57.244000 -0700 cloudd captureMetricsForTask=CKDModifyRecordsURLRequest requestUUID:9755450D-66B3-4856-BB40-DF604E6CFD52:host=gateway.icloud.com:remoteAddress=<private>:localAddress=<private>:connectionUUID=B01D114A-60DD-4E4C-A117-2FBE1BDB6CE0:qualityOfService=utility:reuse=0:i=en0:protocol=h2:requestHeaderBytes=1108:requestBodyBytes=1408:responseHeaderBytes=393:responseBodyBytes=700:err=F:dnsDuration=0.082:tcpStartDelay=0.001:tcpDuration=0.156:sslStartDelay=0.034:sslDuration=0.131:requestStartDelay=0.009:requestDuration=0.000:responseStartDelay=0.134:responseDuration=0.000:transactionDuration=0.134:outOfProcess=T:allowExpensive=T:powerNap=F:app=com.apple.Safari:2app=:disc=F:pool=com.apple.cloudkit.BackgroundConnectionPool:tlsPinning=T:reqTimeout=60.00:resTimeout=-1.00:appleIdSessionId=com.apple.cloudkit:metricRequest=F

default 07:33:58.510066 -0700 dasd COMPLETED com.apple.CFNetwork-cc-382-985-Task <919B8A42-2FE2-45BB-A11D-EE543C7D4682>.<com.apple.cloudd>.<outOfProcess=T:allowExpensive=T:powerNap=F:app=com.apple.Safari:disc=F:pool=com.apple.cloudkit.BackgroundConnectionPool:uuid:E3EF7950-6B91-4430-A9E6-13AF2F464ED4>.<2>:5B2854 <private>!

default 07:33:58.510153 -0700 dasd NO LONGER RUNNING com.apple.CFNetwork-cc-382-985-Task <919B8A42-2FE2-45BB-A11D-EE543C7D4682>.<com.apple.cloudd>.<outOfProcess=T:allowExpensive=T:powerNap=F:app=com.apple.Safari:disc=F:pool=com.apple.cloudkit.BackgroundConnectionPool:uuid:E3EF7950-6B91-4430-A9E6-13AF2F464ED4>.<2>:5B2854 ...Tasks running in group [<private>] are 0!

[Luke 37174]

Ok, the two transcode files are likely the cause of the issue and I can reproduce that. I'm looking into it, thanks.

[AZRichG 10]

For grins I tried watching a live station on my iPad while watching the activity monitor. It initially plays for 5 or so seconds normally then the iPad goes blank. Right when that happens a second ffmpeg process starts. Even though the screen is blank the HDHR-CC light is on and the ffmpeg processes suggest the server is doing it's thing.

 

Here's the log-

 

 

Log.txt.zip

Edited February 5, 2018 by AZRichG

[Luke 37174]

It's resolved for the next release of the server. Workaround for now is to play using the online web app

 

http://app.emby.media

 

Thanks.

[AZRichG 10]

Great to hear! 

 

Thank you for the update.