IOS 1.4.7 Black Screen Issue

[dbarlett 1]

I updated my iPad Air 2 and iPhone 8+ to the current 1.4.7 Emby app which has an issue now. I've tried it from outside my network and from inside getting the same results. I go and start a stream on Emby app, get about 5-10 seconds before the screen goes black eventually timing out the device screen. My Emby server is running the current 3.2.70 on Ubuntu 16.04 LTS with the current patches. I've tried my old iPhone 6s which has the Emby app of 1.4.6 and don't have the issue. Something is broke with 1.4.7. Any fixes in the works?

 

Log files attached.

Log-2.txt

Log.txt

[Luke 37107]

Hi, we haven't seen this in our testing but thank you for reporting, we will investigate. thanks.

 

I notice you customized your server crf setting so you may want to try setting all those transcoding settings back to default.

[dbarlett 1]

Same issue when the server crf is back to the default of 23.

[Luke 37107]

Ok, we'll do some testing, thanks.

[dbarlett 1]

I did some testing and found it must be the current server version of 3.2.70 as I downgraded my install to 3.2.60 and my iPhone & iPad can stream again with no issues on the Emby ios app v 1.4.7 with no settings change on the server.

[Luke 37107]

Interesting, thanks for the info. We'll investigate.