al2h 2 Posted January 15, 2018 Share Posted January 15, 2018 Hello, I got a strange issue... some film have desapear from android tv emby app. All the films are there under android emby app andon emby theater. I have tried to uninstall the app and also have do an hard reset of the shield nothing change. Any idea? Thank you for your help. Link to comment Share on other sites More sharing options...
ebr 14959 Posted January 15, 2018 Share Posted January 15, 2018 Hi. Are you logged into the same user in both places? Where, exactly, do you feel these have disappeared from? Some screen shots would definitely help. Thanks. How to Report a Problem Link to comment Share on other sites More sharing options...
al2h 2 Posted January 15, 2018 Author Share Posted January 15, 2018 Hello, yes I log with the same account. The films disappear from the «film» section. For the screen shots, why not but it should only show nothing because the are missing...;-) For exemple I have star wars 1,2,3,4,5,6,7 on tablet and only 1,2,4,5,6 on shield. I also have tried to install both emby for android and emby for android tv on the same unit and have the same problem... everythings ok on emby for android and problems on android tv app. Link to comment Share on other sites More sharing options...
al2h 2 Posted January 20, 2018 Author Share Posted January 20, 2018 Hello, anybody can help me? More info about the issue: the films that won't apear on the wall are on the sudgestions. For exemple: starwars 3 is not on the wall but if I go to starwars 2 and scroll down to sudgestions, starwars 3 is present. I have tried to rename starwars 3, no change. I have delete the films folder in the mediatech and recreate it, no change... any idea? Link to comment Share on other sites More sharing options...
al2h 2 Posted January 20, 2018 Author Share Posted January 20, 2018 Ok I have just send a report (21h22) Login: al2h Link to comment Share on other sites More sharing options...
ebr 14959 Posted January 21, 2018 Share Posted January 21, 2018 Do you have auto box sets installed? Are these items just inside collections maybe? Link to comment Share on other sites More sharing options...
Luke 37251 Posted January 21, 2018 Share Posted January 21, 2018 For the screen shots, why not but it should only show nothing because the are missing...;-) @@al2h screenshots would actually be very helpful, thanks. Link to comment Share on other sites More sharing options...
al2h 2 Posted January 21, 2018 Author Share Posted January 21, 2018 Hello, thank's for help. Screenshots... Link to comment Share on other sites More sharing options...
al2h 2 Posted January 21, 2018 Author Share Posted January 21, 2018 (edited) But if I go in starwars 2, starwars 3 is present in "similar"... @@chief Bottle Washer: No I don't use auto box. Edited January 21, 2018 by al2h Link to comment Share on other sites More sharing options...
Luke 37251 Posted January 21, 2018 Share Posted January 21, 2018 have you checked the whole movie list? perhaps it's just being sorted incorrectly? Link to comment Share on other sites More sharing options...
al2h 2 Posted January 21, 2018 Author Share Posted January 21, 2018 Yes I have, also why only in android tv? Link to comment Share on other sites More sharing options...
Luke 37251 Posted January 21, 2018 Share Posted January 21, 2018 Yes I have, also why only in android tv? I'm just asking questions to collect more information. Thanks ! Link to comment Share on other sites More sharing options...
al2h 2 Posted January 21, 2018 Author Share Posted January 21, 2018 Thank you for your help, don't think I blame you! My english is a little short;-) Link to comment Share on other sites More sharing options...
Luke 37251 Posted January 22, 2018 Share Posted January 22, 2018 OK, we'll see what @@ebr thinks. Thanks. Link to comment Share on other sites More sharing options...
ebr 14959 Posted January 22, 2018 Share Posted January 22, 2018 Hi. You have the filter to show only unwatched items selected in the TV app (this was evident with your screenshot so thanks for that). If you click that icon at the top it will change from red to white and you will see all your movies. Thanks. Link to comment Share on other sites More sharing options...
Luke 37251 Posted January 22, 2018 Share Posted January 22, 2018 So it sounds like you had enabled a filter and then forgotten about it, and that led you to thinking that something was wrong with Emby. Link to comment Share on other sites More sharing options...
al2h 2 Posted January 22, 2018 Author Share Posted January 22, 2018 (edited) Hello, you are totaly right!I never take attention to this function... Thank you again to all. Edited January 22, 2018 by al2h Link to comment Share on other sites More sharing options...
Luke 37251 Posted January 22, 2018 Share Posted January 22, 2018 can you provide suggestions to prevent this from happening in the future? thanks. Link to comment Share on other sites More sharing options...
al2h 2 Posted January 22, 2018 Author Share Posted January 22, 2018 Maby ask for a confirmation? Link to comment Share on other sites More sharing options...
al2h 2 Posted January 22, 2018 Author Share Posted January 22, 2018 Is there somwhere a user manual? Link to comment Share on other sites More sharing options...
Luke 37251 Posted January 22, 2018 Share Posted January 22, 2018 Have you checked out our wiki/ https://github.com/MediaBrowser/Wiki/wiki Link to comment Share on other sites More sharing options...
ebr 14959 Posted January 23, 2018 Share Posted January 23, 2018 Maby ask for a confirmation? Not sure when we'd ask for confirmation? The icon turns red to indicate it is engaged and the text below the grid of items says that you are only looking at unwatched content . Link to comment Share on other sites More sharing options...
al2h 2 Posted January 24, 2018 Author Share Posted January 24, 2018 Hello @ebr: maybe not always ask for confirmation but first time (personnaly I never seen I have activate the function) @Luke: I have take a quick look to github and I see that more like a quick starter guide than a user manual. Maybe we can use screenshot to present different options of the soft. Also wy noy different language traduction? I think the users are enough to help for this job (also me...) Let me know. Thank you again. Link to comment Share on other sites More sharing options...
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