TvdbEpisodeProvider returned no metadata for....

[AxelAxel3 23]

After upgrading my windows, I have had a whole slew of problems with MediaBrowser. I also keep getting "TvdbEpisodeProvider returned no metadata for..." on all of my new files when I manually move them over. I get that for all providers on all shows and movies.

 

Any ideas?

 

I also get this error:

http://mediabrowser.tv/community/index.php?/topic/5238-auto-organize-does-not-recognize-tv-show-names-and-does-not-process-manually/

logs.zip

Edited March 12, 2014 by alexander7567

[Luke 37242]

Complete logs are needed

[AxelAxel3 23]

I uploaded all log files in a zip file. I am assuming that is what you was needing (on the original post)...

Edited March 12, 2014 by alexander7567

[AxelAxel3 23]

Still having this same issue... Any help on the matter?
 

If I manually use the new identify feature it finds it right off and adds the id's as expected. But it still wont download any new metadata for it.There is no descriptions, no year, no air dates and same thing for movies.

Edited March 17, 2014 by alexander7567

[Luke 37242]

It would be easier for us if you could provide specific examples, screenshots, steps to reproduce the problem, etc.

[AxelAxel3 23]

I cannot attach any screen shots because of the 66kb limit on uploading files.  But I would be willing to provide any information you need.

[ebr 14958]

Don't upload files.  There is a little button right on the button bar that will allow you to put an image directly in the post.

 

How to Create & Post a Screenshot

[AxelAxel3 23]

Ok, below there are two screenshots that you can see there is IMDB and other DB ID's but it is not grabbing any data.

 

After clicking refresh on the movie Barnyard (2006) I get the following logs:

2014-03-17 12:30:38.9821 Info - App: HttpClientManager GET: http://www.omdbapi.com/?i=tt0414853&tomatoes=true
2014-03-17 12:30:40.1341 Error - App: Error in Media Browser Xml
Data at the root level is invalid. Line 318, position 9.
System.Xml.XmlException
  at System.Xml.XmlTextReaderImpl.Throw(Exception e)
  at System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
  at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
  at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
  at System.Xml.XmlTextReaderImpl.Read()
  at MediaBrowser.Controller.Providers.BaseItemXmlParser`1.Fetch(T item, String metadataFile, XmlReaderSettings settings, Encoding encoding, CancellationToken cancellationToken)
  at MediaBrowser.Controller.Providers.BaseItemXmlParser`1.Fetch(T item, String metadataFile, CancellationToken cancellationToken)
  at MediaBrowser.Providers.Movies.MovieXmlProvider.Fetch(LocalMetadataResult`1 result, String path, CancellationToken cancellationToken)
  at MediaBrowser.Providers.BaseXmlProvider`1.<GetMetadata>d__0.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
  at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
  at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
  at MediaBrowser.Providers.Manager.MetadataService`2.<RefreshWithProviders>d__28.MoveNext()


2014-03-17 12:30:40.1681 Error - ProviderManager: Error in metadata saver
Data at the root level is invalid. Line 318, position 9.
System.Xml.XmlException
  at System.Xml.XmlTextReaderImpl.Throw(Exception e)
  at System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
  at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
  at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
  at System.Xml.XmlTextReaderImpl.Read()
  at MediaBrowser.Providers.Savers.XmlSaverHelpers.GetCustomTags(String path, List`1 xmlTagsUsed)
  at MediaBrowser.Providers.Savers.XmlSaverHelpers.Save(StringBuilder xml, String path, List`1 xmlTagsUsed)
  at MediaBrowser.Providers.Savers.MovieXmlSaver.Save(IHasMetadata item, CancellationToken cancellationToken)
  at MediaBrowser.Providers.Manager.ProviderManager.<SaveMetadata>d__5e.MoveNext()

This log is after running refresh on Revolution (Image of metadata editor is attached):

2014-03-17 12:33:04.9011 Info - App: HttpClientManager GET: http://www.omdbapi.com/?i=tt2070791&tomatoes=true
2014-03-17 12:33:11.5831 Info - App: HttpClientManager GET: http://api.themoviedb.org/3/tv/find/tt2070791?api_key=f6bd687ffa63cd282b6ff2c6877f2669&external_source=imdb_id
2014-03-17 12:33:12.1101 Info - App: HttpClientManager GET: http://api.themoviedb.org/3/tv/1410?api_key=f6bd687ffa63cd282b6ff2c6877f2669&append_to_response=casts,images,keywords,external_ids&language=en&include_image_language=af,sq,gsw,am,ar,hy,as,az,jv,ba,eu,be,bn,bs,br,bg,my,ca,tzm,ku,chr,zh,sn,co,hr,cs,da,prs,dv,nl,en,et,fo,fil,fi,fr,fy,ff,gl,ka,de,el,kl,gn,gu,ha,haw,he,hi,hu,is,ig,id,iu,iv,ga,xh,zu,it,ja,kn,kk,km,qut,rw,sw,kok,ko,ky,lo,lv,lt,dsb,lb,mk,mg,ms,ml,mt,mi,arn,mr,moh,mn,ne,nb,nn,oc,or,om,ps,fa,pl,pt,pa,quz,ro,rm,ru,sah,smn,smj,se,sms,sma,sa,gd,sr,nso,tn,sd,si,sk,sl,so,st,es,zgh,sv,syr,tg,ta,tt,te,th,bo,ti,ts,tr,tk,uk,hsb,ur,ug,uz,vi,cy,wo,ii,yo,nqo,null,en
2014-03-17 12:33:12.6121 Error - App: Error in Media Browser Xml
	Data at the root level is invalid. Line 118, position 10.
	System.Xml.XmlException
	   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
	   at System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
	   at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
	   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
	   at System.Xml.XmlTextReaderImpl.Read()
	   at MediaBrowser.Controller.Providers.BaseItemXmlParser`1.Fetch(T item, String metadataFile, XmlReaderSettings settings, Encoding encoding, CancellationToken cancellationToken)
	   at MediaBrowser.Controller.Providers.BaseItemXmlParser`1.Fetch(T item, String metadataFile, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.TV.SeriesXmlProvider.Fetch(LocalMetadataResult`1 result, String path, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.BaseXmlProvider`1.<GetMetadata>d__0.MoveNext()
	--- End of stack trace from previous location where exception was thrown ---
	   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
	   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
	   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
	   at MediaBrowser.Providers.Manager.MetadataService`2.<RefreshWithProviders>d__28.MoveNext()
	
2014-03-17 12:33:12.6151 Error - ProviderManager: Error in metadata saver
	Data at the root level is invalid. Line 118, position 10.
	System.Xml.XmlException
	   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
	   at System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
	   at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
	   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
	   at System.Xml.XmlTextReaderImpl.Read()
	   at MediaBrowser.Providers.Savers.XmlSaverHelpers.GetCustomTags(String path, List`1 xmlTagsUsed)
	   at MediaBrowser.Providers.Savers.XmlSaverHelpers.Save(StringBuilder xml, String path, List`1 xmlTagsUsed)
	   at MediaBrowser.Providers.Savers.SeriesXmlSaver.Save(IHasMetadata item, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.Manager.ProviderManager.<SaveMetadata>d__5e.MoveNext()
	
2014-03-17 12:33:12.6831 Info - App: HttpClientManager GET: http://api.fanart.tv/webservice/series/5c6b04c68e904cfed1e6cbc9a9e683d4/258823/xml/all/1/1
2014-03-17 12:33:14.1671 Error - App: Error in Media Browser Xml
	Data at the root level is invalid. Line 102, position 8.
	System.Xml.XmlException
	   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
	   at System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
	   at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
	   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
	   at System.Xml.XmlTextReaderImpl.Read()
	   at MediaBrowser.Controller.Providers.BaseItemXmlParser`1.Fetch(T item, String metadataFile, XmlReaderSettings settings, Encoding encoding, CancellationToken cancellationToken)
	   at MediaBrowser.Controller.Providers.BaseItemXmlParser`1.Fetch(T item, String metadataFile, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.TV.EpisodeXmlProvider.Fetch(LocalMetadataResult`1 result, String path, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.BaseXmlProvider`1.<GetMetadata>d__0.MoveNext()
	--- End of stack trace from previous location where exception was thrown ---
	   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
	   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
	   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
	   at MediaBrowser.Providers.Manager.MetadataService`2.<RefreshWithProviders>d__28.MoveNext()
	
2014-03-17 12:33:14.1791 Error - ProviderManager: Error in metadata saver
	Data at the root level is invalid. Line 102, position 8.
	System.Xml.XmlException
	   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
	   at System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
	   at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
	   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
	   at System.Xml.XmlTextReaderImpl.Read()
	   at MediaBrowser.Providers.Savers.XmlSaverHelpers.GetCustomTags(String path, List`1 xmlTagsUsed)
	   at MediaBrowser.Providers.Savers.XmlSaverHelpers.Save(StringBuilder xml, String path, List`1 xmlTagsUsed)
	   at MediaBrowser.Providers.Savers.EpisodeXmlSaver.Save(IHasMetadata item, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.Manager.ProviderManager.<SaveMetadata>d__5e.MoveNext()
	
2014-03-17 12:33:14.1791 Error - App: Error in Media Browser Xml
	Data at the root level is invalid. Line 102, position 8.
	System.Xml.XmlException
	   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
	   at System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
	   at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
	   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
	   at System.Xml.XmlTextReaderImpl.Read()
	   at MediaBrowser.Controller.Providers.BaseItemXmlParser`1.Fetch(T item, String metadataFile, XmlReaderSettings settings, Encoding encoding, CancellationToken cancellationToken)
	   at MediaBrowser.Controller.Providers.BaseItemXmlParser`1.Fetch(T item, String metadataFile, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.TV.EpisodeXmlProvider.Fetch(LocalMetadataResult`1 result, String path, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.BaseXmlProvider`1.<GetMetadata>d__0.MoveNext()
	--- End of stack trace from previous location where exception was thrown ---
	   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
	   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
	   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
	   at MediaBrowser.Providers.Manager.MetadataService`2.<RefreshWithProviders>d__28.MoveNext()
	
2014-03-17 12:33:14.2151 Error - ProviderManager: Error in metadata saver
	Data at the root level is invalid. Line 102, position 8.
	System.Xml.XmlException
	   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
	   at System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
	   at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
	   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
	   at System.Xml.XmlTextReaderImpl.Read()
	   at MediaBrowser.Providers.Savers.XmlSaverHelpers.GetCustomTags(String path, List`1 xmlTagsUsed)
	   at MediaBrowser.Providers.Savers.XmlSaverHelpers.Save(StringBuilder xml, String path, List`1 xmlTagsUsed)
	   at MediaBrowser.Providers.Savers.EpisodeXmlSaver.Save(IHasMetadata item, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.Manager.ProviderManager.<SaveMetadata>d__5e.MoveNext()
	
2014-03-17 12:33:14.3011 Error - App: Error in Media Browser Xml
	Data at the root level is invalid. Line 108, position 8.
	System.Xml.XmlException
	   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
	   at System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
	   at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
	   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
	   at System.Xml.XmlTextReaderImpl.Read()
	   at MediaBrowser.Controller.Providers.BaseItemXmlParser`1.Fetch(T item, String metadataFile, XmlReaderSettings settings, Encoding encoding, CancellationToken cancellationToken)
	   at MediaBrowser.Controller.Providers.BaseItemXmlParser`1.Fetch(T item, String metadataFile, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.TV.EpisodeXmlProvider.Fetch(LocalMetadataResult`1 result, String path, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.BaseXmlProvider`1.<GetMetadata>d__0.MoveNext()
	--- End of stack trace from previous location where exception was thrown ---
	   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
	   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
	   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
	   at MediaBrowser.Providers.Manager.MetadataService`2.<RefreshWithProviders>d__28.MoveNext()
	
2014-03-17 12:33:14.3041 Error - ProviderManager: Error in metadata saver
	Data at the root level is invalid. Line 108, position 8.
	System.Xml.XmlException
	   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
	   at System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
	   at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
	   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
	   at System.Xml.XmlTextReaderImpl.Read()
	   at MediaBrowser.Providers.Savers.XmlSaverHelpers.GetCustomTags(String path, List`1 xmlTagsUsed)
	   at MediaBrowser.Providers.Savers.XmlSaverHelpers.Save(StringBuilder xml, String path, List`1 xmlTagsUsed)
	   at MediaBrowser.Providers.Savers.EpisodeXmlSaver.Save(IHasMetadata item, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.Manager.ProviderManager.<SaveMetadata>d__5e.MoveNext()
	
2014-03-17 12:33:14.3751 Error - App: Error in Media Browser Xml
	Data at the root level is invalid. Line 102, position 8.
	System.Xml.XmlException
	   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
	   at System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
	   at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
	   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
	   at System.Xml.XmlTextReaderImpl.Read()
	   at MediaBrowser.Controller.Providers.BaseItemXmlParser`1.Fetch(T item, String metadataFile, XmlReaderSettings settings, Encoding encoding, CancellationToken cancellationToken)
	   at MediaBrowser.Controller.Providers.BaseItemXmlParser`1.Fetch(T item, String metadataFile, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.TV.EpisodeXmlProvider.Fetch(LocalMetadataResult`1 result, String path, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.BaseXmlProvider`1.<GetMetadata>d__0.MoveNext()
	--- End of stack trace from previous location where exception was thrown ---
	   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
	   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
	   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
	   at MediaBrowser.Providers.Manager.MetadataService`2.<RefreshWithProviders>d__28.MoveNext()
	
2014-03-17 12:33:14.3811 Error - ProviderManager: Error in metadata saver
	Data at the root level is invalid. Line 102, position 8.
	System.Xml.XmlException
	   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
	   at System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
	   at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
	   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
	   at System.Xml.XmlTextReaderImpl.Read()
	   at MediaBrowser.Providers.Savers.XmlSaverHelpers.GetCustomTags(String path, List`1 xmlTagsUsed)
	   at MediaBrowser.Providers.Savers.XmlSaverHelpers.Save(StringBuilder xml, String path, List`1 xmlTagsUsed)
	   at MediaBrowser.Providers.Savers.EpisodeXmlSaver.Save(IHasMetadata item, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.Manager.ProviderManager.<SaveMetadata>d__5e.MoveNext()
	
2014-03-17 12:33:14.5881 Error - App: Error in Media Browser Xml
	Data at the root level is invalid. Line 96, position 8.
	System.Xml.XmlException
	   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
	   at System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
	   at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
	   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
	   at System.Xml.XmlTextReaderImpl.Read()
	   at MediaBrowser.Controller.Providers.BaseItemXmlParser`1.Fetch(T item, String metadataFile, XmlReaderSettings settings, Encoding encoding, CancellationToken cancellationToken)
	   at MediaBrowser.Controller.Providers.BaseItemXmlParser`1.Fetch(T item, String metadataFile, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.TV.EpisodeXmlProvider.Fetch(LocalMetadataResult`1 result, String path, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.BaseXmlProvider`1.<GetMetadata>d__0.MoveNext()
	--- End of stack trace from previous location where exception was thrown ---
	   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
	   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
	   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
	   at MediaBrowser.Providers.Manager.MetadataService`2.<RefreshWithProviders>d__28.MoveNext()
	
2014-03-17 12:33:14.6511 Error - ProviderManager: Error in metadata saver
	Data at the root level is invalid. Line 96, position 8.
	System.Xml.XmlException
	   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
	   at System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
	   at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
	   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
	   at System.Xml.XmlTextReaderImpl.Read()
	   at MediaBrowser.Providers.Savers.XmlSaverHelpers.GetCustomTags(String path, List`1 xmlTagsUsed)
	   at MediaBrowser.Providers.Savers.XmlSaverHelpers.Save(StringBuilder xml, String path, List`1 xmlTagsUsed)
	   at MediaBrowser.Providers.Savers.EpisodeXmlSaver.Save(IHasMetadata item, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.Manager.ProviderManager.<SaveMetadata>d__5e.MoveNext()
	
2014-03-17 12:33:15.6731 Error - App: Error in Media Browser Xml
	Data at the root level is invalid. Line 105, position 8.
	System.Xml.XmlException
	   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
	   at System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
	   at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
	   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
	   at System.Xml.XmlTextReaderImpl.Read()
	   at MediaBrowser.Controller.Providers.BaseItemXmlParser`1.Fetch(T item, String metadataFile, XmlReaderSettings settings, Encoding encoding, CancellationToken cancellationToken)
	   at MediaBrowser.Controller.Providers.BaseItemXmlParser`1.Fetch(T item, String metadataFile, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.TV.EpisodeXmlProvider.Fetch(LocalMetadataResult`1 result, String path, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.BaseXmlProvider`1.<GetMetadata>d__0.MoveNext()
	--- End of stack trace from previous location where exception was thrown ---
	   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
	   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
	   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
	   at MediaBrowser.Providers.Manager.MetadataService`2.<RefreshWithProviders>d__28.MoveNext()
	
2014-03-17 12:33:15.6981 Error - ProviderManager: Error in metadata saver
	Data at the root level is invalid. Line 105, position 8.
	System.Xml.XmlException
	   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
	   at System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
	   at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
	   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
	   at System.Xml.XmlTextReaderImpl.Read()
	   at MediaBrowser.Providers.Savers.XmlSaverHelpers.GetCustomTags(String path, List`1 xmlTagsUsed)
	   at MediaBrowser.Providers.Savers.XmlSaverHelpers.Save(StringBuilder xml, String path, List`1 xmlTagsUsed)
	   at MediaBrowser.Providers.Savers.EpisodeXmlSaver.Save(IHasMetadata item, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.Manager.ProviderManager.<SaveMetadata>d__5e.MoveNext()
	
2014-03-17 12:33:15.9981 Error - App: Error in Media Browser Xml
	There are multiple root elements. Line 25, position 11.
	System.Xml.XmlException
	   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
	   at System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
	   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
	   at System.Xml.XmlTextReaderImpl.Read()
	   at MediaBrowser.Controller.Providers.BaseItemXmlParser`1.Fetch(T item, String metadataFile, XmlReaderSettings settings, Encoding encoding, CancellationToken cancellationToken)
	   at MediaBrowser.Controller.Providers.BaseItemXmlParser`1.Fetch(T item, String metadataFile, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.TV.EpisodeXmlProvider.Fetch(LocalMetadataResult`1 result, String path, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.BaseXmlProvider`1.<GetMetadata>d__0.MoveNext()
	--- End of stack trace from previous location where exception was thrown ---
	   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
	   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
	   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
	   at MediaBrowser.Providers.Manager.MetadataService`2.<RefreshWithProviders>d__28.MoveNext()
	
2014-03-17 12:33:16.0181 Error - ProviderManager: Error in metadata saver
	There are multiple root elements. Line 25, position 11.
	System.Xml.XmlException
	   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
	   at System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
	   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
	   at System.Xml.XmlTextReaderImpl.Read()
	   at MediaBrowser.Providers.Savers.XmlSaverHelpers.GetCustomTags(String path, List`1 xmlTagsUsed)
	   at MediaBrowser.Providers.Savers.XmlSaverHelpers.Save(StringBuilder xml, String path, List`1 xmlTagsUsed)
	   at MediaBrowser.Providers.Savers.EpisodeXmlSaver.Save(IHasMetadata item, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.Manager.ProviderManager.<SaveMetadata>d__5e.MoveNext()
	
2014-03-17 12:33:16.3171 Error - App: Error in Media Browser Xml
	Data at the root level is invalid. Line 105, position 8.
	System.Xml.XmlException
	   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
	   at System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
	   at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
	   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
	   at System.Xml.XmlTextReaderImpl.Read()
	   at MediaBrowser.Controller.Providers.BaseItemXmlParser`1.Fetch(T item, String metadataFile, XmlReaderSettings settings, Encoding encoding, CancellationToken cancellationToken)
	   at MediaBrowser.Controller.Providers.BaseItemXmlParser`1.Fetch(T item, String metadataFile, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.TV.EpisodeXmlProvider.Fetch(LocalMetadataResult`1 result, String path, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.BaseXmlProvider`1.<GetMetadata>d__0.MoveNext()
	--- End of stack trace from previous location where exception was thrown ---
	   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
	   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
	   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
	   at MediaBrowser.Providers.Manager.MetadataService`2.<RefreshWithProviders>d__28.MoveNext()
	
2014-03-17 12:33:16.3201 Error - ProviderManager: Error in metadata saver
	Data at the root level is invalid. Line 105, position 8.
	System.Xml.XmlException
	   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
	   at System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
	   at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
	   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
	   at System.Xml.XmlTextReaderImpl.Read()
	   at MediaBrowser.Providers.Savers.XmlSaverHelpers.GetCustomTags(String path, List`1 xmlTagsUsed)
	   at MediaBrowser.Providers.Savers.XmlSaverHelpers.Save(StringBuilder xml, String path, List`1 xmlTagsUsed)
	   at MediaBrowser.Providers.Savers.EpisodeXmlSaver.Save(IHasMetadata item, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.Manager.ProviderManager.<SaveMetadata>d__5e.MoveNext()
	
2014-03-17 12:33:16.6551 Error - App: Error in Media Browser Xml
	Data at the root level is invalid. Line 127, position 8.
	System.Xml.XmlException
	   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
	   at System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
	   at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
	   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
	   at System.Xml.XmlTextReaderImpl.Read()
	   at MediaBrowser.Controller.Providers.BaseItemXmlParser`1.Fetch(T item, String metadataFile, XmlReaderSettings settings, Encoding encoding, CancellationToken cancellationToken)
	   at MediaBrowser.Controller.Providers.BaseItemXmlParser`1.Fetch(T item, String metadataFile, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.TV.EpisodeXmlProvider.Fetch(LocalMetadataResult`1 result, String path, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.BaseXmlProvider`1.<GetMetadata>d__0.MoveNext()
	--- End of stack trace from previous location where exception was thrown ---
	   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
	   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
	   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
	   at MediaBrowser.Providers.Manager.MetadataService`2.<RefreshWithProviders>d__28.MoveNext()
	
2014-03-17 12:33:16.6811 Error - ProviderManager: Error in metadata saver
	Data at the root level is invalid. Line 127, position 8.
	System.Xml.XmlException
	   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
	   at System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
	   at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
	   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
	   at System.Xml.XmlTextReaderImpl.Read()
	   at MediaBrowser.Providers.Savers.XmlSaverHelpers.GetCustomTags(String path, List`1 xmlTagsUsed)
	   at MediaBrowser.Providers.Savers.XmlSaverHelpers.Save(StringBuilder xml, String path, List`1 xmlTagsUsed)
	   at MediaBrowser.Providers.Savers.EpisodeXmlSaver.Save(IHasMetadata item, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.Manager.ProviderManager.<SaveMetadata>d__5e.MoveNext()
	

 

 

 

[Luke 37242]

can you post those metadata files that are failing to read? thanks.

[AxelAxel3 23]

Not sure what metadata files you are talking about.. The ones in "C:\Users\{USERNAME}\AppData\Roaming\MediaBrowser-Server\data\metadata"? Cause I am not sure which files are not reading right. I would be willing to allow you to remote in my computer luke if you would prefer.  I know how it is trying to debug something hundreds of miles away.

[Luke 37242]

the ones that are causing errors when you click refresh. see the log about error reading xml

[AxelAxel3 23]

I see the error but I do not see any local file paths... So I am assuming now you mean the XML files saved in the folder of the file itself... Here is a couple..

 

Revolution

series.xml

 

Sleepy Hollow

series.xml

 

 

Like I say I never had the problem until I reinstalled my computer with Windows 8 from Windows 7.

[AxelAxel3 23]

I deleted the .xml file in the Revolution folder and then did a manual refresh. SHould I just delete all the XML files in all of my folders and call it a good job or do you have any better ideas?

[Luke 37242]

Did you edit them manually? neither one have valid xml.

[AxelAxel3 23]

No, never touched them. Anything that was there was generated by the server, or messed up when copying them over (but I don't see that happening)