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How does one change the password of other users using an admin account?

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#1 Pico-tan OFFLINE  

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Posted 07 January 2018 - 10:29 AM

Hi,

I've been trying, and failing, to change the password of a user on my server via my admin account. As far as I know this should be possible, but every time I try it ssays that the username/password is wrong.

I assume this means the "old password", but it is not a reasonable assumption that I should know the password of other users when they can set these up themselves, also it does not work with my passsword, I've checked.

 



#2 Abobader OFFLINE  

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Posted 07 January 2018 - 10:47 AM

Good day,

 

Did you tried first to "reset password" then create new one for them.

 

My best



#3 Pico-tan OFFLINE  

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Posted 07 January 2018 - 10:58 AM

Hi,

Well I, embarrassingly enough, did not notice the button until after posting. It did resolve the situation.

But still, why does I as the admin, need their original password to simply change instead of reseting?



#4 Luke OFFLINE  

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Posted 07 January 2018 - 01:29 PM

It's something we can review for the future. In the meantime you'll need to enter the original password. thanks.



#5 the1legend OFFLINE  

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Posted 16 February 2018 - 08:18 PM

Hi,

Well I, embarrassingly enough, did not notice the button until after posting. It did resolve the situation.

But still, why does I as the admin, need their original password to simply change instead of reseting?







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