TylerV76 84 Posted January 5, 2018 Share Posted January 5, 2018 (edited) While watching live tv on the FIreTV version 1.5.21a, if I change the streaming rate it dumps the live feed back to the previous screen with a message “unable to tune to channel at this time. A tuner may not be available”.There are 4 tuners on this setup and only this one being used.Server version 3.2.60.0.Never saw this before version 60 of the server.Changing the stream works fine on my iPhone and windows pc. Edit: Rolled back to 3.2.50.0 and same thing is happening. ffmpeg-remux-d9799d3f-59eb-408a-bbcd-02e272ee8fb9.txt server-63650721700.txt Edited January 5, 2018 by TylerV76 Link to comment Share on other sites More sharing options...
Luke 37119 Posted January 5, 2018 Share Posted January 5, 2018 Hi there @@TylerV76, can you please also send a log from the app? you can learn how to do that here: https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/ Then @@ebr will review. Thanks. Link to comment Share on other sites More sharing options...
TylerV76 84 Posted January 5, 2018 Author Share Posted January 5, 2018 Hi there @@TylerV76, can you please also send a log from the app? you can learn how to do that here: https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/ Then @@ebr will review. Thanks. Ok it says it sent a copy. I didn’t get any options to add my username or anything. Link to comment Share on other sites More sharing options...
Luke 37119 Posted January 5, 2018 Share Posted January 5, 2018 @@ebr will need the username. thanks. Link to comment Share on other sites More sharing options...
TylerV76 84 Posted January 5, 2018 Author Share Posted January 5, 2018 (edited) @@ebr will need the username. thanks. TylerV76 Log sent at 12:11 pm est Edited January 5, 2018 by TylerV76 Link to comment Share on other sites More sharing options...
ebr 14935 Posted January 5, 2018 Share Posted January 5, 2018 This should be fixed in the next release of the app. Thanks. Link to comment Share on other sites More sharing options...
TylerV76 84 Posted January 6, 2018 Author Share Posted January 6, 2018 This should be fixed in the next release of the app. Thanks. Thank you very much Link to comment Share on other sites More sharing options...
kassana 1 Posted January 6, 2018 Share Posted January 6, 2018 Hi im having the same problem and asked for help severely rimes since the last update When will you release an update as I'm paying for premiere and find this unfair I can't use Firestick exactly same issues as above TIA Link to comment Share on other sites More sharing options...
Outlaw 0 Posted January 6, 2018 Share Posted January 6, 2018 Can I just clarify Live won't work at all for on any Amazon device since the last update TIA Link to comment Share on other sites More sharing options...
kassana 1 Posted January 6, 2018 Share Posted January 6, 2018 It works on Samsung TV & PC Live tv on Fire Tv & Fire Stick “unable to tune to channel at this time. A tuner may not be available”. There are 6 tuners (m3u) on this setup Server version 3.2.60.0. None work please help I have posted and asked for help I'm a premiere TIA Link to comment Share on other sites More sharing options...
Luke 37119 Posted January 6, 2018 Share Posted January 6, 2018 Hi, this is resolved for the next release of the app, thanks ! Link to comment Share on other sites More sharing options...
kassana 1 Posted January 6, 2018 Share Posted January 6, 2018 Hi when will the next version be released ? All above issues are with Emby on server not app TIA Link to comment Share on other sites More sharing options...
TylerV76 84 Posted January 6, 2018 Author Share Posted January 6, 2018 Can I just clarify Live won't work at all for on any Amazon device since the last update TIA I’m not having any issues watching live tv on my fire tv or fire stick. I just can’t change the streaming bitrate. I need to do that for my remote server since the upload speed for that server isn’t the best. Link to comment Share on other sites More sharing options...
Luke 37119 Posted January 6, 2018 Share Posted January 6, 2018 Hi when will the next version be released ? All above issues are with Emby on server not app TIA hi @@kassana, we're happy to help you, but maybe we should first confirm that your issue is actually the same problem as what's being discussed here? I responded to you yesterday, and when you provide the requested information I'm ready to investigate: https://emby.media/community/index.php?/topic/54498-m3u-playback-error/&do=findComment&comment=527465 Thanks. Link to comment Share on other sites More sharing options...
ebr 14935 Posted January 6, 2018 Share Posted January 6, 2018 Can I just clarify Live won't work at all for on any Amazon device since the last update TIA Hi. Exactly which update (what version are you running) and have you reported this somewhere before? Link to comment Share on other sites More sharing options...
ebr 14935 Posted January 6, 2018 Share Posted January 6, 2018 Thank you very much If you can get on the beta version of the app, you could help verify. Thanks. Link to comment Share on other sites More sharing options...
TylerV76 84 Posted January 6, 2018 Author Share Posted January 6, 2018 If you can get on the beta version of the app, you could help verify. Thanks. Will do. I’m out right now but when I get home I’ll get it setup and let you know how it works. Link to comment Share on other sites More sharing options...
ebr 14935 Posted January 6, 2018 Share Posted January 6, 2018 Will do. I’m out right now but when I get home I’ll get it setup and let you know how it works. If you can PM me the email address for the Amazon account I can try and get you setup in the beta program before you get home (but it won't work if you don't have the marketing communications setup yet). Thanks. Link to comment Share on other sites More sharing options...
TylerV76 84 Posted January 6, 2018 Author Share Posted January 6, 2018 If you can PM me the email address for the Amazon account I can try and get you setup in the beta program before you get home (but it won't work if you don't have the marketing communications setup yet). Thanks. Just got around to testing the beta app. Same thing happens. Same error as well. Link to comment Share on other sites More sharing options...
ebr 14935 Posted January 6, 2018 Share Posted January 6, 2018 Just got around to testing the beta app. Same thing happens. Same error as well. Okay, then I'm going to need you to produce the error and send another log from the app. Thanks. Link to comment Share on other sites More sharing options...
TylerV76 84 Posted January 6, 2018 Author Share Posted January 6, 2018 Okay, then I'm going to need you to produce the error and send another log from the app. Thanks. Just sent. TylerV76 Link to comment Share on other sites More sharing options...
ebr 14935 Posted January 6, 2018 Share Posted January 6, 2018 The log you just sent is from the release version of the app. The beta is an entirely separate app and will have an orange "Test" banner on the icon. Link to comment Share on other sites More sharing options...
TylerV76 84 Posted January 6, 2018 Author Share Posted January 6, 2018 The log you just sent is from the release version of the app. The beta is an entirely separate app and will have an orange "Test" banner on the icon. Thats the one I tested from. Hmm. It didnt remove the old app. Let me remove that one and try again. Link to comment Share on other sites More sharing options...
TylerV76 84 Posted January 6, 2018 Author Share Posted January 6, 2018 Ok I uninstalled the release version and reinstalled the beta. Everything worked as it should. For some reason the beta didnt overwrite the release version and was opening that one instead. Either way, they beta is working like it should. Link to comment Share on other sites More sharing options...
Luke 37119 Posted January 7, 2018 Share Posted January 7, 2018 Thanks for the feedback. Link to comment Share on other sites More sharing options...
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