Julien17 0 Posted January 4, 2018 Share Posted January 4, 2018 Hello everybody, I'm using emby server on a Synology NAS and watching video with the ios app on an ipad/iphone. When I'm using the ios app to access a recording groups(Live TV->Recordings->Recordings groups), i am redirected to the sign in page of emby and can't access to the folders. When I'm using the web interface, it is working fine. I assume there is an issue with this feature on the ios app. Link to comment Share on other sites More sharing options...
Luke 37102 Posted January 7, 2018 Share Posted January 7, 2018 hi @@Julien17 that's very strange. can you please provide the emby server log from when you attempt to do this? You can learn how to do that here: https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/ Thanks ! Link to comment Share on other sites More sharing options...
Julien17 0 Posted January 10, 2018 Author Share Posted January 10, 2018 (edited) Hello Luke, Attached the log from when I get the issue. Thanks for your support! Emby server log.txt Edited January 10, 2018 by Julien17 Link to comment Share on other sites More sharing options...
Luke 37102 Posted January 11, 2018 Share Posted January 11, 2018 hi there @@Julien17, can you please attach the complete server log file? this is unfortunately only a few lines. thanks ! Link to comment Share on other sites More sharing options...
Julien17 0 Posted January 11, 2018 Author Share Posted January 11, 2018 attached the full log of the day Emby server log full.txt Link to comment Share on other sites More sharing options...
Luke 37102 Posted January 23, 2018 Share Posted January 23, 2018 hi @@Julien17, can you try again with the latest iOS update that just went out? thanks ! Link to comment Share on other sites More sharing options...
Julien17 0 Posted January 24, 2018 Author Share Posted January 24, 2018 Hello Luke. It doesn't solve the issue, still the same. Link to comment Share on other sites More sharing options...
Luke 37102 Posted January 27, 2018 Share Posted January 27, 2018 Ok @@Julien17, thank you for your patience. We'll get this resolved. Link to comment Share on other sites More sharing options...
Julien17 0 Posted March 1, 2018 Author Share Posted March 1, 2018 Hi Luke. It has been resolved. The path to access recordings is different, but now it works. I saw than recently iOS app was upgraded as well as emby server, even DVBLink plugin. No idea on which upgrade solved it. Thanks. Link to comment Share on other sites More sharing options...
Luke 37102 Posted March 1, 2018 Share Posted March 1, 2018 Thanks for the feedback. Link to comment Share on other sites More sharing options...
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