MisterAngelus 7 Posted January 1, 2018 Share Posted January 1, 2018 I am trying out my new Roku Ultra .. I don't currently have a surround sound system So I thought Emby would copy the video & trancode the DTS audio audio to ac3 5.1 or something similar but it direct played so it had no audio Tried the same thing in Plex it copied the video and transcoded the audio to ac3 5.1 Why didn't emby do the same I am just wondering Link to comment Share on other sites More sharing options...
Luke 37096 Posted January 1, 2018 Share Posted January 1, 2018 Hi there, we should be doing the same thing. Can we look at an example? Please attach the information requested in how to report a media playback issue. Thanks ! Link to comment Share on other sites More sharing options...
Erik 120 Posted January 1, 2018 Share Posted January 1, 2018 I have 2 roku ultras, both just connected to TVs (not surround or anything special). The roku auto configured the sound capability of the TV normally (if connected through HDMI), but check your setting for what audio output is set to. In the dashboard I show direct streaming from emby and that's for files (mostly mkv) with 5.1 or whatever). Link to comment Share on other sites More sharing options...
MisterAngelus 7 Posted January 1, 2018 Author Share Posted January 1, 2018 Roku Audio settings are HDMI (Auto detect) Audio Mode Dolby D+,DTS here is the Emby server log let me know if you need more emby Log.txt Link to comment Share on other sites More sharing options...
Luke 37096 Posted January 2, 2018 Share Posted January 2, 2018 Can you please copy and paste the media info of the file from the web app? thanks. Link to comment Share on other sites More sharing options...
MisterAngelus 7 Posted January 2, 2018 Author Share Posted January 2, 2018 (edited) As a follow up I will say it transcodes the file normally from the browser and if you lower the quality in the Roku app it'll transcodes but if its on automatic it will direct play with no audio the info you requested Media Info Media Info VideoCodecH264AVCYesProfileHighLevel41Resolution1920x1080Aspect ratio16:9AnamorphicNoInterlacedNoFramerate23.9760246Bitrate35622 kbpsBit depth8 bitPixel formatyuv420pRef frames1NAL4Title1080P H264 AudioLanguage engCodecDTSProfileDTS-HD MALayout7.1Channels8 chSample rate48000 HzBit depth24 bitDefaultYesTitleEng DTS 7.1 Default SubtitleLanguageengCodecPGSSUBDefaultNoForcedNoExternalNoTitleEng SubtitleLanguagespaCodecPGSSUBDefaultNoForcedNoExternalNo TitleSpa SubtitleLanguagechiCodecPGSSUBDefaultNoForcedNoExternalNoTitleChi SubtitleCodecSRTDefaultNoForcedNoExternalYesTitleUnd Containermkv Edited January 2, 2018 by MisterAngelus Link to comment Share on other sites More sharing options...
ebr 14924 Posted January 2, 2018 Share Posted January 2, 2018 I think you need to set the audio properly in the roku settings. I think the auto doesn't always work like you would expect. Link to comment Share on other sites More sharing options...
MisterAngelus 7 Posted January 2, 2018 Author Share Posted January 2, 2018 (edited) What should I set it to then i'm open to suggestions? You can see my currant settings in the earlier post above Edited January 2, 2018 by MisterAngelus Link to comment Share on other sites More sharing options...
MisterAngelus 7 Posted January 2, 2018 Author Share Posted January 2, 2018 Ok you might be right.. I set the Roku to stereo and the movie transcodes as normal in Embys Roku app but the question remains why did i have to do that with Emby and not with Plex it transcoded without changing the Roku settings Link to comment Share on other sites More sharing options...
Luke 37096 Posted January 2, 2018 Share Posted January 2, 2018 It sounds like their defaults might be a little more conservative than ours. that would be my guess at least. Link to comment Share on other sites More sharing options...
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